50% sales valuation accuracy
25% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
Feb 24,2022
Feb 24,2022
1
people found
this helpful
this helpful
The selling team at the Bognor Regis branch are non-professional people. They can’t co-operate and internal and external communication doesn’t exist. I've met from their side many instances of trying to mislead and manipulate me, bringing extreme stress into my life. Let me tell you only some of the issues which I have met from Fox and Sons’ agents and their manager:
1. Before I signed the agreement I have been misled by Fox and Sons manager, Kerry. She told me and my partner that selling our house will be very easy. She was pushing me to sell the house lower when the contract with them was going to end.
2. People were coming for viewing even when I didn’t accept the viewing. They informed me that no one from the agency told them about the cancellation.
3. On the day of viewing, the agency cancelled the viewing by not telling us any reason.
4. The agents decided to switch on the central heating without my permission. They left the property with the boiler switched on for a few days.
5. I have been misled by Fox and Son's negotiator that the period from accepting a buyer offer to exchange is 3 weeks only and from exchange to completion is a week only. As a result, we've been waiting 14 weeks for the completion date.
1. Before I signed the agreement I have been misled by Fox and Sons manager, Kerry. She told me and my partner that selling our house will be very easy. She was pushing me to sell the house lower when the contract with them was going to end.
2. People were coming for viewing even when I didn’t accept the viewing. They informed me that no one from the agency told them about the cancellation.
3. On the day of viewing, the agency cancelled the viewing by not telling us any reason.
4. The agents decided to switch on the central heating without my permission. They left the property with the boiler switched on for a few days.
5. I have been misled by Fox and Son's negotiator that the period from accepting a buyer offer to exchange is 3 weeks only and from exchange to completion is a week only. As a result, we've been waiting 14 weeks for the completion date.
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Latest Reviews
16th Mar 2022
reviewed by 'Amanda, Bognor Regis'
10th Mar 2022
reviewed by 'Tim'
25th Feb 2022
reviewed by 'barry williams'
18th Nov 2021
reviewed by 'Nicky'
18th Nov 2021
reviewed by 'Mark Tupper'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 25% | £289,000 | £289,000 |
| Lettings | 100% | 88% | £800 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 3 | 1 | 0 | 4 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 16,2022
Mar 16,2022
0
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Excellent customer service from Simona and Taylor in the letting team - as a new landlord I really appreciate their advice and support. Excellent communication and always very responsive. Would recommend...
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Mar 10,2022
Mar 10,2022
4
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The worst agent I have had the misfortune of dealing with. Agent not turning up for viewings, double booked viewings without prior notice, failed to pass on offer, tried to put off a potential purchaser by not passing on an offer leaving him forced to ...
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Feb 25,2022
Feb 25,2022
0
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All the staff there are really friendly and approachable.
Very pro-active agent indeed.
Kerry seems to know the market , Sam goes above and beyond to try to give you exactly what you are looking for. And dear George is professional hard working and a credit ...
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Feb 24,2022
Feb 24,2022
1
people found
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The selling team at the Bognor Regis branch are non-professional people. They can’t co-operate and internal and external communication doesn’t exist. I've met from their side many instances of trying to mislead and manipulate me, bringing extreme stress into my life. Let me ...
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Nov 18,2021
Nov 18,2021
0
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Fox and sons was amazing at helping us move back to Bognor Regis this week! A big thank you to Lorena who dealt with our case! Very professional and worked extremely hard to get me and my husband back to Bognor Regis! Cannot thank Lorena ...
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Nov 18,2021
Nov 18,2021
0
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A1 customer service from Lorena and Jodie , working tirelessly to meet client and customer deadlines, can't praise them enough for their extremely hard work.
Would recommend Fox and sons to all...
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May 11,2021
May 11,2021
0
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Letting Agent love to hate them … Though must give Credit where Credit is due! 100% recommendation for Fox & Sons, Bognor Regis! Thank you Lorena and to Lettings Manager Jodie what an amazing team you have!
Friendly & Professional at all times and with Results! ?...
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Mar 31,2021
Mar 31,2021
0
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I am happy with the service provided by Fox and Sons. Jodie Gregory and Lorena Haste have been helpful and supportive . They are friendly and professional and I would highly recommend these people for their service....
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Mar 23,2020
Mar 23,2020
2
people found
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Letting (OCT 2017 –MARCH 2020). Initial manager * arch incompetent and outrageously rude. Latest Manager (Jodie) since July 2019 competent, helpful and on the ball.
Moral standards of company's modus operandi at highest level non existent:
Ist years accounts wrong. Stubbornly refused to correct them for IR accounting. Said ...
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Sep 24,2019
Sep 24,2019
0
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Lauren was very helpful and quick to reply, gave good advice and seems to have a good sense of humour which make things feel a lot more personnel....
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Nov 04,2017
Nov 04,2017
1
people found
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Totally avoid this company they have been unprofessional from the start to finish I even tried to complain 3 times to the area manager but he never even bothered replying! So you know what they say lead from the top down! My house sale fell through ...
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Comment on agent fees
Expensive!
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Sep 28,2017
Sep 28,2017
1
people found
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Ryan Taws!! - What wonderful communication this gentleman has! He was considerate, very helpful, with a lovely telephone manner, and friendly when I had the pleasure of meeting him. He had good knowledge of all the properties available and was able to answer any question ...
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Sep 07,2017
Sep 07,2017
2
people found
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Rented property with Fox and Sons for 3 years. Absolute nightmare. Hassle getting and repairs required - 7 weeks without hot water as boiler broken and Sequence (who own F&S) couldn't seem to care less. Refused to fix faulty electrics, refused to acknowledge mould was structural ...
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Aug 05,2016
Aug 05,2016
1
people found
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Been on the market with them for five months, followed their written advice re pricing.
Only 3 viewings.
Poor response to emails asking for updated advice. Very reluctant to put any thing in writing.
Cost quite a bit upfront for photos etc
Only 3 viewings over 5 months. ...
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Comment on agent fees
Very expensive rate, but no sale no fee.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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