Glasgow, G12
4.7/5, 184 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
82% lettings valuation accuracy
89% lettings fee satisfaction
D.J. Alexander | Letting and Estate Agents in Glasgow & Edinburgh

“AVOID AVOID AVOID!!Our rental flat flooded w......”

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Dec 07,2021
Minithumbdown
By: 'Sian angus'
Dec 07,2021
0 people found
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AVOID AVOID AVOID!!
Our rental flat flooded which was no fault to our own, they couldn't of helped any less. They allowed us to live in a flat with no floors and damp for 3 months and not only did we have to pay £975 a month for this property, they then tried to bill us for the electric bill of the humidifiers and took our deposit off us. We emailed/phoned for months and we're basically completely ignored. We were 19 and 20 years old and was our first rental property. They honestly should be ashamed of themselves.
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Latest Reviews

View all Reviews 184
4th Oct 2024
reviewed by 'Mark'
“Absolutely awful company. By far the worst letting agency on the market. The owner must be clueless or downright greedy ......”
17th Jan 2024
reviewed by 'Aseel'
“Horrendous. Worst agency I have ever dealt with. Difficult to get hold of via phone. Complex online system for reporting ......”
8th Nov 2023
reviewed by 'Michael'
“Friendly and helpful staff. I would certainly do business with them again....”
3rd Aug 2023
reviewed by 'JACQUELINE'
“My property was initially let by DJ Alexander. This process was straight forward and without any issues. Then I decided ......”
20th Jul 2023
reviewed by 'Ben'
“Gill was great for a speedy application process. Every question sent over had a response quickly, that was detailed and ......”
7th Jun 2023
reviewed by 'OYEBIYI'
“It was really a great service and the process was very easy and smooth for me, I would recommend them ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

DJ Alexander Lettings
303 Byres Road
Glasgow

G12 8UQ
0141 333 1345

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £104,000 £280,000
Lettings 82% 89% £350 £1,595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 2 98 18 16 0 9 0 5 1
Areas covered
  • Glasgow
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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DJ Alexander Lettings Image 1
Edinburgh Lettings, EH7
Glasgow, G12

“Absolutely awful company. By far the worst le......”

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Oct 04,2024
Minithumbdown
By: 'Mark'
Oct 04,2024
0 people found
this helpful
Absolutely awful company. By far the worst letting agency on the market. The owner must be clueless or downright greedy as they steal people's deposits. So many others say the same thing, and they are literally the reason letting agencies get a bad rep. We ...
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“Horrendous. Worst agency I have ever dealt wi......”

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Jan 17,2024
Minithumbdown
By: 'Aseel'
Jan 17,2024
1 people found
this helpful
Horrendous. Worst agency I have ever dealt with. Difficult to get hold of via phone. Complex online system for reporting issues. Non responsive or very poor and negligent response to urgent issues. Long winded and obstructive processes for resolving issues. “Urgent” matters (heating, plumbing, boiler ...
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By: Customer Service
Jan 18, 2024
View all comments (1)
Dear Reviewer, thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at [email protected] if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service ...

“Friendly and helpful staff. I would certainly......”

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Nov 08,2023
Minithumbup
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Ruth
By: 'Michael'
Nov 08,2023
0 people found
this helpful
Friendly and helpful staff. I would certainly do business with them again....
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“Letting agent then selling agent...”

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Aug 03,2023
Minithumbup
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Ruth
By: 'JACQUELINE'
Aug 03,2023
0 people found
this helpful
My property was initially let by DJ Alexander. This process was straight forward and without any issues. Then I decided to sell my rental property, I chose DJ Alexander as the selling agent. The flat was sold quickly and I received excellent advice throughout the ...
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“Gill was great for a speedy application proce......”

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Jul 20,2023
Minithumbdown
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Gill
By: 'Ben'
Jul 20,2023
0 people found
this helpful
Gill was great for a speedy application process. Every question sent over had a response quickly, that was detailed and solved the issue....
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“It was really a great service and the process......”

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Jun 07,2023
Minithumbdown
By: 'OYEBIYI'
Jun 07,2023
0 people found
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It was really a great service and the process was very easy and smooth for me, I would recommend them over and over again, plus they always have your choice of house...
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“Landlords beware....”

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Jun 01,2023
Minithumbdown
By: 'Robert'
Jun 01,2023
2 people found
this helpful
I used DJAlexander for several years without much issue. Unfortunately, they have implemented a poorly designed IT system and given up on having individuals being responsible for different properties. I used to be able to speak directly with one person for anything that was needed ...
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“COMMUNICATION IS GREAT...”

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May 19,2023
Minithumbup
By: 'Rosie Ahearn'
May 19,2023
0 people found
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awesome communication and quick replies! having a direct line to ask questions about our application was a massive help- can’t recommend more!...
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“Great work by Ruth Woodcock...”

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Mar 30,2023
Minithumbup
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Ruth
By: 'Jon Paul Johnson'
Mar 30,2023
1 people found
this helpful
I would like to thank Ruth Woodcock and her colleagues in the Sales department or DJ Alexander. I sold my flat and it was the easiest sale of my life, Ruth was excellent she got back to me in great time and answered all my ...
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“Extremely happy with first experience with DJ......”

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Jul 22,2022
Minithumbup
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Conor
By: 'Conor Mc nulty'
Jul 22,2022
0 people found
this helpful
Extremely happy with first experience with DJ Alexander as a landlord with plenty experience. The 5 stars are really deserved especially by Conor Mc Nulty , how refreshing to deal with someone knowledgeable, punctual,helpful,professional and always pleasant. Would recommend without hesitation...
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“Amber text me that the viewing at 16th, 12 pm......”

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Jun 16,2022
Minithumbdown
By: 'zhuoqian'
Jun 16,2022
0 people found
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Amber text me that the viewing at 16th, 12 pm. But when we get there, nobody in there and no one anwser the phone!!!!!!!!!!!!...
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“AVOID AVOID AVOID!!Our rental flat flooded w......”

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Dec 07,2021
Minithumbdown
By: 'Sian angus'
Dec 07,2021
0 people found
this helpful
AVOID AVOID AVOID!! Our rental flat flooded which was no fault to our own, they couldn't of helped any less. They allowed us to live in a flat with no floors and damp for 3 months and not only did we have to pay £975 a month ...
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“Fantastic Customer Service...”

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Mar 25,2021
Minithumbup
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Catherine
By: 'Collete'
Mar 25,2021
0 people found
this helpful
I have been using D J Alexanders to rent out my property for years and they are first class. They inform me of any repairs needed immediately and advise me of the best way forward. My flat is never empty for long and they are ...
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“Diane has been extremely helpful and proactiv......”

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Feb 18,2020
Minithumbup
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Diane Harte
By: 'Rachel'
Feb 18,2020
0 people found
this helpful
Diane has been extremely helpful and proactive in helping with any queries we have had in the early stages of our tenancy. She is always on hand to help and is very prompt in her responses....
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“Laura was brill!...”

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Jan 17,2020
Minithumbdown
By: 'Blavo'
Jan 17,2020
0 people found
this helpful
This was my first house move. As always when doing something new you look for experts to guide you. Laura was absolutely brilliant, explained things thoroughly and made the process seamless....
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“Patrick was very professional and helpful dur......”

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Dec 28,2019
Minithumbup
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Patrick Cairns
By: 'Beth'
Dec 28,2019
0 people found
this helpful
Patrick was very professional and helpful during the whole process. We were under a very tight timeframe and Patrick did his upmost to get us a move in date ASAP. Would recommend this agency....
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“Very Professional and very helpful...”

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Dec 10,2019
Minithumbup
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Patrick Cairns
By: 'Kweku'
Dec 10,2019
0 people found
this helpful
Patrick was and is very professional and has been of great help in securing the apartment. He handled the move very well....
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“HiGood communication and quick reply during ......”

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Nov 25,2019
Minithumbup
By: 'Fadwa'
Nov 25,2019
0 people found
this helpful
Hi Good communication and quick reply during process to rent a flat plus clear explanation upon inquiry and questions. Thank You Very Much....
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“Craig helped make the process run very smooth......”

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Nov 25,2019
Minithumbup
By: 'Muhammad'
Nov 25,2019
0 people found
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Craig helped make the process run very smoothly and was informative about the whole process of what I would have to do on my end when trying to moving into this property...
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“The people were very nice and made the transi......”

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Nov 24,2019
Minithumbup
By: 'Leon'
Nov 24,2019
0 people found
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The people were very nice and made the transition very easy. The communication was very fast and clear and we had no problems moving into our new property....
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“Really smooth process. Diane was knowledgeabl......”

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Nov 19,2019
Minithumbup
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Diane Harte
By: 'Dominic'
Nov 19,2019
0 people found
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Really smooth process. Diane was knowledgeable about the property and the area and was proactive in helping the renting process along....
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“It was a wonderful experience...”

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Nov 06,2019
Minithumbup
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Diane Harte
By: 'Rohit'
Nov 06,2019
0 people found
this helpful
It was a wonderful experience but with some heavy documentation that DJ Alexander asks for. They provide the best property (neat and clean) with the proper validation and authenticity of both tenants and landlords. There may remain some things to repair by the maintenance team ...
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“She is excellent in explaining things. She an......”

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Nov 04,2019
Minithumbup
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Diane Harte
By: 'Tapan'
Nov 04,2019
0 people found
this helpful
She is excellent in explaining things. She answered all the questions patiently and gave the correct direction to recharge the electricity....
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“No bath or shower for a week & DJ Alexander did not care...”

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Nov 02,2019
Minithumbdown
By: 'Rhi'
Nov 02,2019
0 people found
this helpful
Disappointing Letting Agency. We were left without access to a shower, bath and bathroom sink for a week with no communication from the letting agency. There was absolutely no concern from them that we couldn't use our bathroom. After complaining to seek compensation we received ...
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“Excellent...”

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Oct 29,2019
Minithumbup
By: 'Amy'
Oct 29,2019
0 people found
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David has been extremely helpful throughout the letting process and always offered timely advice and solutions. The whole process has been smooth and care-free....
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“Super helpful...”

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Oct 23,2019
Minithumbup
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Diane Harte
By: 'Rachel'
Oct 23,2019
0 people found
this helpful
We had a really positive experience with Diane. She was very helpful and always very responsive with any questions we have had. We would highly recommend!...
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“It was my first time using D.J. Alexander...”

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Oct 21,2019
Minithumbup
By: 'Ellie'
Oct 21,2019
0 people found
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It was my first time using D.J. Alexander . Mr David Sullivan has been an excellent agent. He is very professional, has responded very quick to any questions/matters we had. Myself and my siblings are very happy using the specific agent....
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“Very efficient and helpful service...”

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Oct 11,2019
Minithumbup
By: 'Cameron'
Oct 11,2019
0 people found
this helpful
Very efficient and helpful service from viewing right through to moving in, dealt with some not so good letting agents in the past so this was a breath of fresh air ....
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“Our wee flat searching experience with DJ Alexander...”

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Oct 11,2019
Minithumbup
By: 'Sotirios'
Oct 11,2019
0 people found
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Me and my partner were searching for a new flat and I think we all know how tedious the search for a place you can call home can be. We have had our fair share of interaction with other letting agencies in the past that ...
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“David Sullivan and team...”

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Oct 08,2019
Minithumbup
By: 'Alison'
Oct 08,2019
0 people found
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Great professional team for both rentals and sales - attentive, professional and reliable. David Sullivan deserves special mention, great contacts, advice and approachable, straightforward....
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Staff picture Diane Harte
(36)
Staff picture Patrick Cairns
(21)
Staff picture Catherine
Staff picture Ben
(10)
Staff picture David Alexander
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us on 0141 333 1345.
Last updated at 2:07 PM 02/07/2018 by allAgents

Awards won by DJ Alexander Lettings, Glasgow G12 8UQ



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Branch - Glasgow, G12

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