“Well where to start1. Tenants given a 3 year lease without ......”
1 Star Review
Sep 25,2012
By:
'Page'
Sep 25,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TS13
Lettings (as a Landlord)
Postcode: TS13
2
people found
this helpful
Well where to start
1. Tenants given a 3 year lease without consent ?
2. No references taken no Guarantor despite advised there was one ?
3. Extra funds taken from rent payment for services not disclosed ?
4. Tennant sent a letter after 3 visits by local police for disturbances ?
5. Tenant stopped payment after first month waited over 3 months before insurance payment received ?
6. Tennant raided by police, reeds rains failed to respond stating no one in area on a week end to attend ?
7 Tennant abandoned property destroying floor walls banisters carpet etc !
8. Tenant still not in property, after 4 months no keys and no access to property !
9. Rental insurance put on hold then restarted, will be into fourth month before payment received.
10. Complaints procedure followed to be told all was in order, and that they are sorry if we feel we have had poor service.
11. Disgusting manner in past communications, all telephone calls recorded so I am setting up a facebook page for you all to listen to how this company talk to their customers, you won't believe it!!!!!
12.FSA and ombudsman now dealing with issues.
13 never ever ever use this company !
2
people found
this helpful
Was this helpful?
Yes