100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Sep 03,2021
Sep 03,2021
2
people found
this helpful
this helpful
It was a new build purchase. No sales brochure available. No information available what so ever. So we had many questions to ensure what was included in the sale, when contacting the agent he became increasingly impatient with the constant queries. We wanted details in writing and not just verbal over the phone. This seemed to be an inconvenience for the agent. If you had a sales brochure a lot of the queries would not need to be addressed. We travelled from Somerset all the way to cumnock to view the site, and were ready to reserve the plot. The reservation form sent was so archaic, it was a template with the plot details and purchase price written in hand. No expected completion date stated. So we sent it to our solicitor who had a couple of questions considering the very large reservation fee which was non returnable. When we then went back to the agent with the solicitors request we were told "no it's fine someone else will reserve the plot tomorrow" so even though we really wanted to reserve this he had made the decision we could not have it. Everything we requested should have been provided as part of the sellers legal responsibility and not through verbal and text communications. I wonder if Oakhouse have ever sold new build before. If they continue in this vein they wont be selling them for very long. Appalling conduct.
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Latest Reviews
9th Apr 2024
reviewed by 'Richard Dickson'
3rd Sep 2021
reviewed by 'Kyenoz'
27th Jul 2015
reviewed by 'Unhappy'
Opening Hours
Address
Oakhouse Properties
38 Townhead St
Cummnock
East Ayrshire
KA18 1LD
01290 421981
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £215,000 | £215,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 09,2024
Apr 09,2024
0
people found
this helpful
this helpful
Oakhouse Properties ceased trading in October 2023. Reviews on here do not reflect on Oakhouse Premier Sales & Lets....
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Sep 03,2021
Sep 03,2021
2
people found
this helpful
this helpful
It was a new build purchase. No sales brochure available. No information available what so ever. So we had many questions to ensure what was included in the sale, when contacting the agent he became increasingly impatient with the constant queries. We wanted details in ...
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Nov 06,2018
Nov 06,2018
0
people found
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Recently sold my property through Oakhouse Properties in Cumnock. Staff very knowledgeable and the flat sold quickly (within 3wks) and slightly above the asking price.
If your looking for a local agent in Th Cumnock area, I would highly recommend them....
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Comment on agent fees
Reasonable fees, was similar to other agents that covered the area (cheaper than some, I looked at).
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Jul 27,2015
Jul 27,2015
9
people found
this helpful
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It appeared that this company did everything they could not to sell my property for me after having been paid the fee to do their job properly. As soon as I paid the fee I was approached by a neighbour and warned that this company ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
