75% sales valuation accuracy
50% sales fee satisfaction
Jan 30,2013
Jan 30,2013
7
people found
this helpful
this helpful
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with no chain. We were told 6-8 weeks as there's no chain. Since December, I've had one phone call and one e-mail. We have continuously been in touch with the Fareham branch of fox & Son, for updates, only to be told we'll be in touch. We've heard nothing. I found out through an estate agent from the house we're buying, our buyers name. I found him on Facebook and started dialogue with him. 6 weeks after we told Fox & Son that we'd found a house to buy, they still hadn't informed our buyer that we'd found somewhere, and as such he hadn't began his proceedings to buy our house. Luckily for us, the estate agent from our house we're buying has been chasing our buyers solicitor, and we're not even paying her!! Seems since we accepted the offer on our house Fox & Son Fareham have lost all interest in any after sales. They have their money through the sale of our house. I will be writing a formal complaint to Sequence homes and also will attempt to re negotiate our fees to Fox & Son. If you want good service go elsewhere
.
.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Aug 2021
reviewed by 'Helen Hill'
29th Jul 2021
reviewed by 'George Dillion'
8th Jun 2019
reviewed by 'Rachel'
5th May 2016
reviewed by 'Paul'
30th Jan 2013
reviewed by 'Stay'
5th Jun 2012
reviewed by 'Mr'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 50% | £300,000 | £300,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 3 | 2 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 06,2021
Aug 06,2021
0
people found
this helpful
this helpful
Well what can I say what lovely people , in the middle of stamp duty holiday they where bogged down with so many sales , Rees took care of us he was kind understanding I have a mum with dementia, kept in touch with us throughout even ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2021
Jul 29,2021
0
people found
this helpful
this helpful
9 months of harassment
I was interested in a property in December. After being told several lies including being told an appointment with there mortgage advisor was "mandatory" to place a bid on the property, we withdrew.
After updating my marketing preferences in January I am ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08,2019
Jun 08,2019
0
people found
this helpful
this helpful
I used fox and sons to sell my property recently. I dealt with JJ from start to finish and he was great. He took care of everything I asked for and made sure I was happy with everything. Always kept in contact to update me. ...
read full review
read full review
Was this helpful?
Yes
Yes
May 05,2016
May 05,2016
1
people found
this helpful
this helpful
*Photos were abysmal, had hardly any notice of her arrival and the place looks awful
*They don't fully explain the house on their site, they upsell the house which means they don't attract the right clientele. We know the place needs modernisation, so they should ...
read full review
read full review
What agent could do to change your mind?
For the service you get, way too much!Attached Filesnbsp;
Comment on agent fees
For the service you get, way too much!
Was this helpful?
Yes
Yes
Jan 30,2013
Jan 30,2013
7
people found
this helpful
this helpful
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2012
Jun 05,2012
2
people found
this helpful
this helpful
My husband and I have recently used Fox and Sons in Fareham to sell and purchase through. We felt the service to be excellent from start to finish. We were unsure about putting all our eggs in one basket but decided to use their in-house ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 01,2010
Jul 01,2010
2
people found
this helpful
this helpful
My dealings with Fareham branch and their staff can only be described as the worst service I have ever encountered. Rude, ignorant, unhelpful people I have ever had the misfortune to come into contact with. Lure you in, promises promises, as soon as the've got ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
