0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
May 26,2021
May 26,2021
0
people found
this helpful
this helpful
In my last 5 years of moving apartments every year working with letting agents, Hunter's staff definitively have the worst service. I recently moved into an apartment and was assigned an account manager. The account manager is not helpful at all, blatantly refusing to help on calls, not replying to emails, not even letting me talk to other staff members, etc. So at this point I am living in an apartment where:
- I cannot setup the wifi as the internet providers cannot find the connection and the account manager has refused to help
- I cannot setup gas and electric as the account manager has not provided me with meter readings
- I have a dirty carpet (that was supposed to be changed before I moved)
- I have a large shipment coming however the account manager refuses to provide me with a location near the apartment where a truck can be parked for 20 mins.
Despite raising these issues through numerous phone calls and emails, there has been no resolution. The company's staff do not even care to update me on the status of various requests and only respond after sending repeated emails. Do not recommend at all. Personally, I will never work with them again.
- I cannot setup the wifi as the internet providers cannot find the connection and the account manager has refused to help
- I cannot setup gas and electric as the account manager has not provided me with meter readings
- I have a dirty carpet (that was supposed to be changed before I moved)
- I have a large shipment coming however the account manager refuses to provide me with a location near the apartment where a truck can be parked for 20 mins.
Despite raising these issues through numerous phone calls and emails, there has been no resolution. The company's staff do not even care to update me on the status of various requests and only respond after sending repeated emails. Do not recommend at all. Personally, I will never work with them again.
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Latest Reviews
26th May 2021
reviewed by 'Ranjan'
Opening Hours
Address
Hunters Estate Agents
110 Curtain Road
London
Greater London
EC2A 3AH
020 7613 1798
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 26,2021
May 26,2021
0
people found
this helpful
this helpful
In my last 5 years of moving apartments every year working with letting agents, Hunter's staff definitively have the worst service. I recently moved into an apartment and was assigned an account manager. The account manager is not helpful at all, blatantly refusing to help on ...
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Oct 02,2020
Oct 02,2020
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Spoke to a lovely chap Marton Polya,
very helpful and friendly , full of charisma and very knowledgeable.
I would definitely recommend my peers and family to Hunters purely on great customer service I had received from him when speaking to him on the phone today.
...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:14 AM 26/08/2019 by heather heather
