“We have just withdrawn our property from these agents as ......”
1 Star Review
Jan 12,2013
By:
'Cook'
Jan 12,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: HD3
Sales (Prospective customer)
Postcode: HD3
4
people found
this helpful
We have just withdrawn our property from these agents as they are terrible. Complete can't be bothered attitude. We were always having to do their job for them, ringing them up, chasing things up. Had to ask them to see to the for sale sign, Rightmove etc. Every time we rang up no one was ever able to deal with our property as they were always 'not in today'. We always wound up travelling an 18 mile round trip to the house we were selling as they were always 'unable' to show the viewers round. We finally accepted a low offer for a quick sale. After waiting for ages for the sale to go through and hearing nothing, the buyers tried to squeeze more money out of us for a survey. When we refused to pay more because of the low offer, the agents kept taking the buyers side. In the end we said we would pay on completion of the sale, as the buyers were being very awkward, to which they refused. Karen kept taking their side, even though she was our agent, and had an extremely rude attitude, very arrogant. As a result, we backed out of the sale and said we would be taking the property off the market. I sent a complaint email. No reply, no apology. Karen was the most unprofessional, rude person. Would never use them again - in fact I'm warning people not to use them. Absolutely terrible service.
What agent could do to change your mind?
No.
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