0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 06,2021
Mar 06,2021
2
people found
this helpful
this helpful
I'm only giving one star because there is no option for zero.
We rented a property from Ashton Burkinshaw a few years ago, it was an extremely unpleasant experience.
The property was old and tired, borderline unrentable and not updated for many years. The rent went up at every opportunity and I felt they were always trying to maximise the money they could make from tenant and landlord.
The superior and snobbish attitude the staff took with us was distasteful and being rude or dismissive to our phonecalls and concerns was routine.
Add to this they actively tried to extort money from us after our tenancy ended and you have the sum of the worst estate agents around, thats not just our view either. Honesty, integrity and decency are in short supply with this firm. My advice would be to avoid in every way possible.
We rented a property from Ashton Burkinshaw a few years ago, it was an extremely unpleasant experience.
The property was old and tired, borderline unrentable and not updated for many years. The rent went up at every opportunity and I felt they were always trying to maximise the money they could make from tenant and landlord.
The superior and snobbish attitude the staff took with us was distasteful and being rude or dismissive to our phonecalls and concerns was routine.
Add to this they actively tried to extort money from us after our tenancy ended and you have the sum of the worst estate agents around, thats not just our view either. Honesty, integrity and decency are in short supply with this firm. My advice would be to avoid in every way possible.
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Latest Reviews
6th Mar 2021
reviewed by 'Rm1664'
9th Mar 2017
reviewed by 'h8ab'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
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Aug 18,2023
Aug 18,2023
1
people found
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Worse than terrible
Ashton Burkinshaw (owned by Countrywide) managed my property in Maidstone through their fully managed scheme, from the outset the tenant was unhappy with them, and I can understand why. The agent did a property inspection at the beginning of January 2020, and didnt ...
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Mar 06,2021
Mar 06,2021
2
people found
this helpful
this helpful
I'm only giving one star because there is no option for zero.
We rented a property from Ashton Burkinshaw a few years ago, it was an extremely unpleasant experience.
The property was old and tired, borderline unrentable and not updated for many years. The rent ...
read full review
read full review
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Mar 09,2017
Mar 09,2017
6
people found
this helpful
this helpful
If I could leave a zero star review I would. Terrible agents, throughout our tenancy service was awful and conducted with a snobbish, superior attitude. We got the feeling they were continually trying to rip us and the landlord off. At the end of our ...
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Nov 20, 2019
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Until recently our policy was not to respond to these reviews; this has changed which is why we are responding now. I am sorry these tenants felt like this. We did not manage the property so had little influence over matters during the seven months that the Tenancy lasted. At the end of the Tenancy the Landlord instructed us to conduct a check out. Of course we appreciate that no tenant likes having claims made on their deposit but unfortunately, the property was left in such poor condition comp ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:10 AM 09/10/2019 by heather heather
