“UN-managed lettings forcing tenants to seek legal action against landlord...”
1 Star Review
Mar 05,2021
By:
'Federico'
Mar 05,2021
Branch: Brighton, 156 Lewes Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 156 Lewes Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: BN1
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people found
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I am Renting a flat that *should* be managed by Cubitt & West. The agency's handling of signing and moving was quite poor but once I moved in it got worse: MANY unresolved issues still 3 months into the contract, ALL of which could have been resolved amicably three months ago. They seem to be very understaffed - I can't blame any individual agent, the problem is systemic in the way the agency and their separate departments DON'T work with each other, and I believe only a fraction of my complaints is getting passed to the landlord, who I am sure would have preferred letting me share the cost of some sensible repairs rather than eventually getting a letter from a solicitor without understanding why. Getting a lawyer involved will cost me more than fixing the flat but I can afford it and it will be worth it if it stops decent landlord from trusting Cubitt & West as a letting agent.
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