0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jan 30,2021
Jan 30,2021
1
people found
this helpful
this helpful
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to keep chasing the lettings department to see if maintenance jobs had been rectified. If they supplied someone to do a job it was vastly overpriced and they received 20% of the bill. If I found a reliable person locally to do jobs they struggled to access the property with the agents informing them they would liaise with the tenants and then never getting back to them. I've ended up having to chase both parties and do the liaising myself. I've just sold the house but due to poor service from the lettings department marketed the property through another agent. I did raise my concerns with emails to the manager of the lettings department on more than one occasion but they never had the decency to respond. I won't be using Cubitt and West again and sadly I cannot recommend them.
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Latest Reviews
30th Jan 2021
reviewed by 'Andrew'
21st Mar 2020
reviewed by 'Andrew'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 100% | 50% | £1,050 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 30,2021
Jan 30,2021
1
people found
this helpful
this helpful
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to ...
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Mar 21,2020
Mar 21,2020
3
people found
this helpful
this helpful
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:07 AM 17/06/2019 by Nisha sran Nisha sran
