Pearsons
Fareham, PO16
1/5, 3 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Non existent customer service...”

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Feb 11,2021
Minithumbdown
By: 'Vinegar'
Feb 11,2021
0 people found
this helpful
We rent with Pearsons in Fareham and we had a terrible start with them. Customer service was non existent. They took a huge amount of cash for this, that and the other (thankfully to new laws we were refunded nearly £1000). Told to pay £30 for an inventory if I wanted one or print myself (having just moved and waiting for deliveries I did not have printer to hand) ?! I have always received a copy with a rental and their service was the most expensive I have had to pay for and 3 rentals were in central London. We had a 9.5 hour journey due to traffic jams and arrived at 5.55 pm just in time to get keys. Phoned to let them know maybe a bit late. And had called 2 weeks prior to say we were concerned about the journey time could someone be made aware. Absolutely not?! The stress of moving with them was awful. My last rental we had similar problems moving south to north and the guy had a kettle, teabags and milk and biscuits and came to greet us at property when we arrived. No stress. He was only a cheap company. That is service! Will not rent through Pearsons again. For time being I am tied into contract.
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Opening Hours
Address

Pearsons
21 West Street
Fareham
Hampshire
PO16 0BG
013 2928 8241

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £900 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Only putting a star because I have to otherwi......”

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Sep 01,2022
Minithumbdown
By: 'Lisa'
Sep 01,2022
1 people found
this helpful
Only putting a star because I have to otherwise it would be a minus. I never give reviews but i concur with what others have said on their reviews here. I horrified and upset by the treatment I have received but an agent that I ...
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“Non existent customer service...”

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Feb 11,2021
Minithumbdown
By: 'Vinegar'
Feb 11,2021
0 people found
this helpful
We rent with Pearsons in Fareham and we had a terrible start with them. Customer service was non existent. They took a huge amount of cash for this, that and the other (thankfully to new laws we were refunded nearly £1000). Told to pay £30 for an ...
read full review
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“The agent was repeatedly unreasonable. They have delayed at every ......”

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Dec 06,2015
Minithumbdown
Michelle
By: 'Pearsons'
Dec 06,2015
2 people found
this helpful
The agent was repeatedly unreasonable. They have delayed at every opportunity the resolution of the repayment of the Deposit or agreeing any deductions....
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Awards won by Pearsons, Fareham PO16 0BG



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