JSM
Woodbridge, IP12
3.4/5, 9 reviews
56% recommended
33% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“I have been a Tenant under JSM Woodbridge Branch for 2 ......”

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Jan 03,2013
Minithumbup
By: 'Mrs'
Jan 03,2013
0 people found
this helpful
I have been a Tenant under JSM Woodbridge Branch for 2 years 4 months. Having lived in this country and renting for 6 years they have proved to me that they are the best ever, I really felt at home during my stay with this Estate Agent. It was just easy for me to communicate and be listened to, and action taken swiftly. All the office staff was so co-operative and understanding. Even when I had to leave due to my own circumstances I still felt so wanted because the reception that I got from the Letting Manager when I gave notice was exceptional. It felt like a welcome more than a goodbye. I would recommend them to anyone looking for accomodation.
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Latest Reviews

View all Reviews 9
1st Apr 2015
reviewed by 'David'
“The lease on this property recently ended.JSM were quite unhelpful on numerous occasions during the tenancy. Requests for landlord ......”
22nd Nov 2014
reviewed by 'Travelmonkey'
“I rented a flat for 18 months, and moved out a few weeks ago. Durning the tenancy JSM were actually ok, ......”
24th Jul 2014
reviewed by 'Paul'
“I've dealt with this branch over a number of years and eventually brought a property through them as well. They ......”
13th May 2014
reviewed by 'Duncan'
“JSM were very helpful, professional and very efficient in all matters concerning my rental.I would thoroughly recommend for anyone ......”
7th Aug 2013
reviewed by 'sad'
“The whole experience from the beginning has been appalling, they do not return calls, give ridicules quotes for work needed ......”
30th Jan 2013
reviewed by 'Christiaan'
“Allyson at JSM has been nothing but helpful during my time renting a property from JSM Woodbridge. She has always ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

JSM
6d Church Street
Woodbridge
Suffolk
IP12 1DH
01394 380218

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 100% £112,000 £112,000
Lettings 0% 0% £505 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 4 3 0 0 1 0 0 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Ipswich, IP1
Lowestoft, NR32
Norwich, NR3
Woodbridge, IP12

“The lease on this property recently ended.JSM were quite ......”

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Apr 01,2015
Minithumbdown
By: 'David'
Apr 01,2015
2 people found
this helpful
The lease on this property recently ended. JSM were quite unhelpful on numerous occasions during the tenancy. Requests for landlord maintenance were met with resistance or inaction, check out and return of our Security Deposit turned into a frustrating and drawn out affair and generally ...
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“I rented a flat for 18 months, and moved out a ......”

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Nov 22,2014
Minithumbdown
By: 'Travelmonkey'
Nov 22,2014
3 people found
this helpful
I rented a flat for 18 months, and moved out a few weeks ago. Durning the tenancy JSM were actually ok, handling a few maintenance issues efficiently. The only real annoyance were the outrageous fees every six months (around £90). Plus check-in fee, check-out fee, etc... However, ...
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What agent could do to change your mind?
For a start you could abide by the tenancy contract. Trying to charge cleaning fees for minor things is disgusting, and in breach of contract. Sort your staff out - one member told me check-out was free, another said ‚£100 yet I only paid ‚£60???
Attached Filesnbsp;
Comment on agent fees
Ridiculously high
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By: evilagent
Dec 10, 2014
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Ha ha. Frankly we don't give a shit about our tenants. Once we have their money that's it as far as we are concerned. Our only concern is getting the suckers in and getting our fat fees. Wahahahahahaha!!! ...

“I've dealt with this branch over a number of years ......”

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Jul 24,2014
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Sarah
By: 'Paul'
Jul 24,2014
0 people found
this helpful
I've dealt with this branch over a number of years and eventually brought a property through them as well. They have always been very helpful to me as a tenant and owner, and they have been on the ball with all the issues I have ...
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“JSM were very helpful, professional and very efficient in all ......”

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May 13,2014
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Sarah
By: 'Duncan'
May 13,2014
0 people found
this helpful
JSM were very helpful, professional and very efficient in all matters concerning my rental. I would thoroughly recommend for anyone I know,...
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“The whole experience from the beginning has been appalling, they ......”

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Aug 07,2013
Minithumbdown
By: 'sad'
Aug 07,2013
2 people found
this helpful
The whole experience from the beginning has been appalling, they do not return calls, give ridicules quotes for work needed and are generally really unhelpful....
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“Allyson at JSM has been nothing but helpful during my ......”

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Jan 30,2013
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Allyson
By: 'Christiaan'
Jan 30,2013
0 people found
this helpful
Allyson at JSM has been nothing but helpful during my time renting a property from JSM Woodbridge. She has always advised and helped where ever she could. I have had some issues with the property which were dealt with very well. My thanks to Allyson ...
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“I have been a Tenant under JSM Woodbridge Branch for 2 ......”

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Jan 03,2013
Minithumbup
By: 'Mrs'
Jan 03,2013
0 people found
this helpful
I have been a Tenant under JSM Woodbridge Branch for 2 years 4 months. Having lived in this country and renting for 6 years they have proved to me that they are the best ever, I really felt at home during my stay with this Estate Agent. It ...
read full review
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“I have rented through JSM property for 11 years through the ......”

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Aug 23,2012
Minithumbup
By: 'Elaine'
Aug 23,2012
2 people found
this helpful
I have rented through JSM property for 11 years through the Ipswich and Woodbridge Branches, I have always found the staff polite helpful and well informed. I have had several maintenance issues that have been dealt with quickly and the problem resolved, in many cases I ...
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By: Absolutely amazing
Aug 25, 2012
View all comments (1)
Absolutely amazing... JSM Property can only get a good review from the Branch Manger Elaine Dunlop... Need I say any more.... ...

“Would not recommend this company, not interested in sorting out ......”

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Jul 09,2012
Minithumbdown
By: 'Sharon'
Jul 09,2012
1 people found
this helpful
Would not recommend this company, not interested in sorting out any problems unless you call and complain constantly(we had rats and had to call environmental health before they did anything about the problem). Also they tried to keep some deposit for damage that was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by JSM, Woodbridge IP12 1DH



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