0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction
Dec 13,2020
Dec 13,2020
5
people found
this helpful
this helpful
Steer clear of these professional crooks who conduct highway robbery for the landlord. They will try to deduct inflated and unsubstantiated amounts from your deposit. They bank on the fact that most people won't take court action against their fraudulent claims, but they picked the wrong person this time.
I wish I had paid more attention to the reviews before engaging with this agency. I recently moved out of one of their properties after hiring professional cleaners and leaving the place spotless. They booked a third party to conduct the checkout, who attempted to note every item of fair wear and tear he could find, including fingerprints on the entrance door doorknob (how did he think he got into the property in order to conduct the checkout?). For every item of fair wear and tear, which is under the landlord's remit, they attempt to bill £50, even for a scuff mark on the wall that was documented during check-in and for what they claim as loose skirting in the entrance door, of which the sealing was reported throughout the tenancy as a violation of fire safety laws requiring requiring walls, floors, and doors of purpose-built maisonettes or blocks of flats to hold back flames and smoke for a minimum of 30 to 60 minutes. I hired professional cleaners and left the apartment spotless, and they now attempt to bill for a recleaning if they are capable of finding a speck of dust anywhere in the apartment.
I have nothing but pity for employees of this agency. They have diminished themselves so much that they are incapable of doing something useful for a living. People who are so incompetent that they have to conduct highway robbery from honest tenants and who constantly pass the buck to anyone else that is not them because they are too incompetent to earn an honest living.
I am now taking court action against their fraud to recover my deposit, against which they claim unlawful deductions.
I wish I had paid more attention to the reviews before engaging with this agency. I recently moved out of one of their properties after hiring professional cleaners and leaving the place spotless. They booked a third party to conduct the checkout, who attempted to note every item of fair wear and tear he could find, including fingerprints on the entrance door doorknob (how did he think he got into the property in order to conduct the checkout?). For every item of fair wear and tear, which is under the landlord's remit, they attempt to bill £50, even for a scuff mark on the wall that was documented during check-in and for what they claim as loose skirting in the entrance door, of which the sealing was reported throughout the tenancy as a violation of fire safety laws requiring requiring walls, floors, and doors of purpose-built maisonettes or blocks of flats to hold back flames and smoke for a minimum of 30 to 60 minutes. I hired professional cleaners and left the apartment spotless, and they now attempt to bill for a recleaning if they are capable of finding a speck of dust anywhere in the apartment.
I have nothing but pity for employees of this agency. They have diminished themselves so much that they are incapable of doing something useful for a living. People who are so incompetent that they have to conduct highway robbery from honest tenants and who constantly pass the buck to anyone else that is not them because they are too incompetent to earn an honest living.
I am now taking court action against their fraud to recover my deposit, against which they claim unlawful deductions.
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Jan 24, 2022
Hi, I'm so sorry for all. I'm going to rent a flat with this company now...But how did your things go afterwords? Thanks. Jan 24, 2022
Hi, I'm so sorry for all. I'm going to rent a flat with this company now...But how did your things go afterwords? Thanks. Dec 31, 2020
JLL are the worst property agent I have ever dealt with.. They do not comply with any RICS code of conduct rules., they try and cheat you out of money and then use bully boy tactics to scare you. I represent many people in my building who are suffering at the hands of these people and suggest we team up with MS for a class action.
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Latest Reviews
5th May 2022
reviewed by 'Nahor Garcia Jimenez'
24th Feb 2020
reviewed by 'Tiggy'
2nd Jan 2015
reviewed by 'unhappytenant'
Opening Hours
Address
Jones Lang Lasalle
30 Warwick Street
London
Greater London
W1B 5NH
020 7201 6699
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 25% | £700 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 05,2022
May 05,2022
1
people found
this helpful
this helpful
On a date 05/05/2022
The worse experience with agency and agent in my life.
They are really nice until you sign your tenancy.
I am paying 1.582£ a month + bills.
My agent Jasmine is not doing her job properly.
And the agency is not taking responsibility either ...
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Dec 13,2020
Dec 13,2020
5
people found
this helpful
this helpful
Steer clear of these professional crooks who conduct highway robbery for the landlord. They will try to deduct inflated and unsubstantiated amounts from your deposit. They bank on the fact that most people won't take court action against their fraudulent claims, but they picked the ...
read full review
read full review
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Yes
Jan 24, 2022
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(3)
Hi, I'm so sorry for all. I'm going to rent a flat with this company now...But how did your things go afterwords? Thanks. ...
Feb 24,2020
Feb 24,2020
1
people found
this helpful
this helpful
JLL provided the very worst possible service. I own a property on the Crown Estate which is now managed by JLL. I telephoned the company for an up-to-date record of my service and ground rent charges. None of the company's employees whom I spoke with ...
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Jan 02,2015
Jan 02,2015
3
people found
this helpful
this helpful
Rude and exceedingly unhelpful staff. Won't reply to emails. Won't give tenants information or proper access to rented property. Strongly advise to not rent with JLL....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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