0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 03,2020
Oct 03,2020
0
people found
this helpful
this helpful
Shocking experience. Met with opposition every step of the way trying to rent a place off of this people, including:
- Waiting a week to view
- Inability to send out offer forms the day of the viewing
- FORGETTING to send out the offer forms and having to chase
- The offer forms being confusing and, ridiculously, locked PDFs
Then, shockingly, this was just the start. The staff have NO knowledge of European right to rent legislation and DEMANDED a visa from my European partner DESPITE her passport qualifying her for the right to rent, something that can be googled inside 5 minutes. The agent I was talking to throughout the process flat out REFUSED to entertain our offer based on her total misunderstanding of legislation.
Amazingly I was told my partner needed an NI number to have any chance of renting. When I asked "So what do Europeans do when they come to live in the UK?" I was told with impressive confidence that "Europeans stay with friends and family for 6 months before they rent for themselves normally". Absolute tosh; I couldn't believe I was hearing an adult peddle this utter nonsense, let alone a supposedly professional lettings agent.
Despite me offering the entire year of rent up front our offer was rejected and no reason was given. We wasted hours on trying to work with utterly incompetent staff who, quite frankly, could not be bothered to attempt to work with us.
Do not waste your time with these people. They will waste yours.
- Waiting a week to view
- Inability to send out offer forms the day of the viewing
- FORGETTING to send out the offer forms and having to chase
- The offer forms being confusing and, ridiculously, locked PDFs
Then, shockingly, this was just the start. The staff have NO knowledge of European right to rent legislation and DEMANDED a visa from my European partner DESPITE her passport qualifying her for the right to rent, something that can be googled inside 5 minutes. The agent I was talking to throughout the process flat out REFUSED to entertain our offer based on her total misunderstanding of legislation.
Amazingly I was told my partner needed an NI number to have any chance of renting. When I asked "So what do Europeans do when they come to live in the UK?" I was told with impressive confidence that "Europeans stay with friends and family for 6 months before they rent for themselves normally". Absolute tosh; I couldn't believe I was hearing an adult peddle this utter nonsense, let alone a supposedly professional lettings agent.
Despite me offering the entire year of rent up front our offer was rejected and no reason was given. We wasted hours on trying to work with utterly incompetent staff who, quite frankly, could not be bothered to attempt to work with us.
Do not waste your time with these people. They will waste yours.
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Latest Reviews
10th Sep 2021
reviewed by 'Eva'
3rd Oct 2020
reviewed by 'Stephen'
15th Jan 2014
reviewed by 'SELondoner'
Opening Hours
Address
Hindwoods
98 Grove Vale
Dulwich,London
Greater London
SE22 8DS
020 8693 2212
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,225 | £1,225 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 10,2021
Sep 10,2021
0
people found
this helpful
this helpful
4years ago I could have given 4 stars but now even 1 star is a lot. For past years been reporting issues in the house mostly health and safety issues. Despite multiple emails with Repairs team include property manager, only one issue has been dealt with. Now ...
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Oct 03,2020
Oct 03,2020
0
people found
this helpful
this helpful
Shocking experience. Met with opposition every step of the way trying to rent a place off of this people, including:
- Waiting a week to view
- Inability to send out offer forms the day of the viewing
- FORGETTING to send out the offer ...
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Oct 30,2019
Oct 30,2019
3
people found
this helpful
this helpful
The worst letting agents I have experienced. They blatantly lie about anything, they contradict themselves and will do anything to avoid fixing issues even when it puts your life in danger. They take forever to respond unless it involves money.
Horrible, money grabbing people. AVOID! ...
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Jan 15,2014
Jan 15,2014
4
people found
this helpful
this helpful
I'm not sure if it is because our building is small (only four flats) and therefore we are not a very important client but I find them extremely slow to respond to anything, they hardly ever respond to emails. It takes something severe to happen ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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