67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
Sep 15,2020
Sep 15,2020
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After 3 years with Oliver’s Town, I have gathered so many bad experiences that it almost seems unrealistic for one company to mess up on so many levels. From leaving us, the tenants, without a shower for over a month and without a washing machine for even longer when they broke down, to changing the locks of our house while we were away on holiday and basically illegally locking us out of the property that we were renting, Oliver’s Town has never ceased to overpass our expectations in terms of their lack of professionalism. From my experience, and as a rule of thumb, I highly suggest researching your lettings company before signing any contract with them. My neighbours actually told me that when they were looking for a company to rent with, they purposefully avoided Oliver’s Town due to its very bad reputation. If you think about it, this makes a lot of sense when you find out that Oliver’s Town’s director keyed a recruitment agent’s car, after losing a legal battle, for refusing to pay him for his services. To me this says everything about their company, but if you still decide to choose them, know that you’ll be doing it at your own peril.
They say that every cloud has a silver lining, and it is true that fortunately, our experience with Oliver’s Town hasn’t been completely horrendous. While the company itself is a big fat dark cloud that is bound to start storming all over your tenancy at any point, there has been one silver lining: Mihaela. I actually wish that I could give her a review separately, as she deserves all 5 stars, and I have nothing but good things to say about her! This amazing property agent whom we unfortunately only met in our last year of tenancy, has been nothing but professional. After a long line of ever changing property managers, we were blessed to be put in contact with Mihaela. Extremely professional, always helpful and very friendly, she has made our time with Oliver’s Town significantly better. I only wish that we could have been put in contact with her from the start, as I am sure that if that had been the case, I probably wouldn’t have anything bad to say at this point. So please, dear management team, hang on to her like dear life!
They say that every cloud has a silver lining, and it is true that fortunately, our experience with Oliver’s Town hasn’t been completely horrendous. While the company itself is a big fat dark cloud that is bound to start storming all over your tenancy at any point, there has been one silver lining: Mihaela. I actually wish that I could give her a review separately, as she deserves all 5 stars, and I have nothing but good things to say about her! This amazing property agent whom we unfortunately only met in our last year of tenancy, has been nothing but professional. After a long line of ever changing property managers, we were blessed to be put in contact with Mihaela. Extremely professional, always helpful and very friendly, she has made our time with Oliver’s Town significantly better. I only wish that we could have been put in contact with her from the start, as I am sure that if that had been the case, I probably wouldn’t have anything bad to say at this point. So please, dear management team, hang on to her like dear life!
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Latest Reviews
30th Jan 2023
reviewed by 'Jesse'
18th Dec 2022
reviewed by 'A'
16th Jul 2022
reviewed by 'Chloe'
15th Sep 2020
reviewed by 'Isabelle'
5th Aug 2020
reviewed by 'Joseph'
Opening Hours
Address
Olivers Town Estate Agents
189 Kentish Town Road
London
Greater London
NW5 2JU
020 7284 5054
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £1,075,000,000 | £1,075,000,000 |
| Lettings | 100% | 86% | £1,235 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 3 | 3 | 3 | 0 | 2 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 30,2023
Jan 30,2023
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WARNING TO ALL, DO NOT RENT WITH OLIVERS TOWN.
We had the unfortunate experience of renting with OT. Below are just some of what we had to deal with
1. Left without a fridge for 6 weeks. Even after using their own property management forms they were ...
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Dec 18,2022
Dec 18,2022
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Stephen Codner and the team at Olivers Town went above and beyond helping us sell our house in Kentish Town from start to finish, professionally and sympathetically in our sad circumstances. Nothing was too much for Stephen. If you are thinking of selling your home ...
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Jul 16,2022
Jul 16,2022
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This is by far the worst letting agent I have ever had. When looking for a property to rent, they were very helpful and proactive. Once you signed a contract, it was like you didn't exist. Would ignore important maintenance requests for months, and you ...
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Sep 15,2020
Sep 15,2020
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After 3 years with Oliver’s Town, I have gathered so many bad experiences that it almost seems unrealistic for one company to mess up on so many levels. From leaving us, the tenants, without a shower for over a month and without a washing machine ...
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Aug 05,2020
Aug 05,2020
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It is with regret that I write of my unpleasant experience with Oliver Towns. We travelled to London specifically for three days of house viewings and over the course of those three days saw ten different properties, with ten different agencies - Oliver Towns were ...
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Jun 01,2020
Jun 01,2020
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We have been helped by the lovely Mina at Oliver's Town (Kentish Town). She was so friendly, accommodating and practical. She made the viewing a fun experience and helped us put in an offer which was accepted but also worked for us (all during the ...
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Oct 02,2018
Oct 02,2018
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Mina is an excellent estate agent; we connected in the morning, saw a number of properties together throughout the day and by 7pm that evening she'd secured a winning bid for me on a property that was highly sought after and even being advertised by ...
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Comment on agent fees
Fees are standard for London
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Apr 21,2018
Apr 21,2018
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We gave Oliver's our keys so they could view our property while we were at work. They came to the property, removed all our post which they have thrown away and then did not lock the front door when they left. When we emailed to ...
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Mar 02,2018
Mar 02,2018
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I would like to thank Paul at Olivers, who sold my house for me, Paul, you were very professional, and kept me informed at every stage, you made selling a property a joy!! Many thanks Jax...
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Comment on agent fees
My experience was beyond satisfactory
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Dec 07,2017
Dec 07,2017
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Linda Posada could not have been more helpful and obliging, coming with keys at all sorts of difficult times to accommodate me or my surveyor or builder. She never lost her sense of humour in spite of delays and was efficient and accommodating at all ...
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Aug 06,2017
Aug 06,2017
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Sincere thanks to the team at Oliver's.
There are many estate agencies out there. Many who paint a promising picture but there are not many who work and engage with you in the way Oliver's do. The genuine care and real friendship the professionalism is ...
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Mar 01,2017
Mar 01,2017
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Oliver found me the perfect flat in the perfect location - speedy, efficient and a good negotiator I thoroughly recommend him.
He was also accommodating, thoughtful and kind - qualities that can only be an asset in an estate agent.
I have confidence that my ...
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Nov 13,2016
Nov 13,2016
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The whole experience was very quick and painless. I first spoke to Mina on a thursday morning, viewed that evening, and put an offer in the next day. The service was very quick, friendly and professional. Mina explained everything each step of the way and ...
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Comment on agent fees
Given that fees are a necessary evil, I did not feel the agent's fees were unreasonable or abnormally high.
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Nov 21,2015
Nov 21,2015
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Chris was very helpful in guiding us through the process of buying a one bedroom flat in a competitive market. He was very straightforward to deal with, and did not have the fake friendliness or tendency to big up inferior properties that we encountered in ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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