50% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Feb 19,2020
Feb 19,2020
4
people found
this helpful
this helpful
DO NOT LET FROM ABBOTTS / COUNTRYWIDE
They offer zero support to tenants. Resolve no complaints whatsoever and only ever represent the interests of the Landlords.
I had a problem mould and they completely refused to resolve it and said it was up to me to clear it up.
Also don’t sign the contract until you have matched everything in the property condition report to the actual condition of the property, because they straight lie on their reports.
AWEFUL, STAY AWAY.
They offer zero support to tenants. Resolve no complaints whatsoever and only ever represent the interests of the Landlords.
I had a problem mould and they completely refused to resolve it and said it was up to me to clear it up.
Also don’t sign the contract until you have matched everything in the property condition report to the actual condition of the property, because they straight lie on their reports.
AWEFUL, STAY AWAY.
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Oct 10, 2023
I’ve had exactly the same experience
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Latest Reviews
4th Oct 2023
reviewed by 'Jade'
12th Sep 2016
reviewed by 'Wije'
25th Aug 2016
reviewed by 'Croft'
27th Apr 2015
reviewed by 'Hilly'
14th Aug 2014
reviewed by 'peedoffwithabbotts'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £500,000 | £500,000 |
| Lettings | 100% | 67% | £750 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 04,2023
Oct 04,2023
0
people found
this helpful
this helpful
Do not rent from them. Will not take any responsibility for any of their errors. They wrote the wrong number on the boiler and I’m supposed to pay for their mistake. Carpet smells of urine. Window is broken and smashed me in the face. ...
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Feb 19,2020
Feb 19,2020
4
people found
this helpful
this helpful
DO NOT LET FROM ABBOTTS / COUNTRYWIDE
They offer zero support to tenants. Resolve no complaints whatsoever and only ever represent the interests of the Landlords.
I had a problem mould and they completely refused to resolve it and said it was up to me to ...
read full review
read full review
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Yes
Oct 10, 2023
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(1)
I’ve had exactly the same experience ...
Sep 12,2016
Sep 12,2016
3
people found
this helpful
this helpful
They are totally irresponsible . I have been given a house for rent. It was fully dusty house. Kitchen tap is not working washingmashine is not working. But for one week they did do nothing. I feel they have good combination with land lords to cheat ...
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Aug 25,2016
Aug 25,2016
0
people found
this helpful
this helpful
We have now used Abbotts Basildon twice now, first to find a flat to rent for our son and again when we required new tenants for a house we rent out. On both occasions they were brilliant! For various reasons both times we needed them ...
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Comment on agent fees
Very reasonable, paid less than been charged before
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Apr 27,2015
Apr 27,2015
2
people found
this helpful
this helpful
We went with Abbotts as they seemed the premier estate agency for Basildon.
We cannot fault their admin team, in fact I thought they were very on the ball and pro-active.
The actual estate agent himself was a totally different story. If you've heard of ...
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What agent could do to change your mind?
They could have simply re-worded the contract as we had verbally agreed.Attached Filesnbsp;
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Aug 14,2014
Aug 14,2014
2
people found
this helpful
this helpful
The only reason I've given one star is because there isn't a lower grade. Yesterday an agent from Abbotts of Basildon, Essex came round to give me a valuation to selling at some point within the next few months. The guy who came round spun ...
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What agent could do to change your mind?
Telling the truth would have been a good start.Attached Filesnbsp;
Comment on agent fees
‚£500 for "inconvenience" - of travelling to my property (5 minutes' drive) and putting the details on the internet, which I asked them not to do anyway. Yes, big rip-off.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1:53 PM 31/08/2018 by heather heather
