Northampton, NN1
4.9/5, 429 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Northwood - Visit Our Website

“We've had a wonderful experience throughout t......”

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Nov 05,2019
Minithumbup
By: 'Adam'
Nov 05,2019
1 people found
this helpful
We've had a wonderful experience throughout the process of vacating. Also Id like to point out Lucy's and Jasmine's wonderful customer care and service!
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By: Northwood Northampton Ltd
Nov 16, 2019
Thank you for taking your time to write us a 5* review Adam!

We are pleased to hear that Jasmine and Lucy have provided you with excellent customer service, we do pride ourself in this.

We wish you all the best of luck in your new home.

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Latest Reviews

View all Reviews 429
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reviewed by 'Valentin Sterea'
“Thank you very much for everything very good agency and friendly i recomand for all my friend, all my problems ......”
Featured Review
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reviewed by 'Katie'
“Jordan has been amazing, the move in was as smooth as can be. Everything was ready when we went down ......”
Featured Review
a
reviewed by 'Jen'
“I moved from my previous agency to Northwood in 2021 as I was very unhappy with the service I and my ......”
Featured Review
a
reviewed by 'Emily'
“I Rented a property through Northwood as a tenant. Very professional and thorough documentation. Very professional written conduct. Lovely clean ......”
Featured Review
a
reviewed by 'Mick'
“Used Northwood to rent my property for 5 yrs until they carried out the sale as well excellent service over the ......”
14th Dec 2024
reviewed by 'Andy'
“The team at Northwood were excellent throughout the period my flat was being sold. Niamh was particularly good with her ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
The Old Gatehouse, 25 Victoria Promenade
Northampton
Northamptonshire
NN1 1HB
01604607080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £90,000 £3,299,500
Lettings 91% 96% £320 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
161 2 168 5 28 0 20 0 44 1
Areas covered
  • NN1
  • Northampton
  • NN6
  • NN2
  • NN7
  • NN3
  • NN10
  • NN4
  • NN5
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Thank you very much for everything very good ......”

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Jan 31,2023
Minithumbup
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Niamh
By: 'Valentin Sterea'
Jan 31,2023
0 people found
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Thank you very much for everything very good agency and friendly i recomand for all my friend, all my problems resolved very quickly....
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“Jordan has been amazing!...”

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Jan 13,2023
Minithumbup
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Jordan Huxley
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Tina
By: 'Katie'
Jan 13,2023
1 people found
this helpful
Jordan has been amazing, the move in was as smooth as can be. Everything was ready when we went down to collect the keys first thing. I left some questions for the landlord and when we got up this morning there was an email giving ...
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“I moved from my previous agency to Northwood ......”

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Dec 12,2023
Minithumbup
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Niamh
By: 'Jen'
Dec 12,2023
0 people found
this helpful
I moved from my previous agency to Northwood in 2021 as I was very unhappy with the service I and my tenant had received. Northwood couldn’t have been more different, the move across was made smooth and hassle free and I was always kept up ...
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“A truly great team!...”

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Oct 22,2024
Minithumbup
By: 'Emily'
Oct 22,2024
0 people found
this helpful
I Rented a property through Northwood as a tenant. Very professional and thorough documentation. Very professional written conduct. Lovely clean and tidy office. Always prompt in response and very efficient. Felt like I always knew exactly what to do which made the renting process much ...
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By: Suzanna Pickering
Oct 22, 2024
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Hi Emily Thank you for your lovely comments, we are glad you felt at ease renting with us, we aim to ensure the experience is smooth for everyone so they can enjoy their new home. ...
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“Used Northwood to rent my property for 5 yrs ......”

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Apr 20,2024
Minithumbup
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Niamh
By: 'Mick'
Apr 20,2024
0 people found
this helpful
Used Northwood to rent my property for 5 yrs until they carried out the sale as well excellent service over the years nothing was any trouble for the team , I would highly recommend the Northwood team ....
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“The team at Northwood were excellent througho......”

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Dec 14,2024
Minithumbup
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Niamh
By: 'Andy'
Dec 14,2024
0 people found
this helpful
The team at Northwood were excellent throughout the period my flat was being sold. Niamh was particularly good with her communication, also her chasing of solicitors on both sides to move the process forwards....
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“10/10...”

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Nov 15,2024
Minithumbup
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Niamh
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Tina
By: 'Daniella'
Nov 15,2024
0 people found
this helpful
Have used this company now for Lettings and for sales. Fantastic company. Really helpful and considerate to landlords and sellers. Great communicators. 10/10. Particularly good experiences with Tina and Niamh over the years...
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By: Suzanna Pickering
Nov 15, 2024
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Hi Daniella Thank you for your great review, we are glad to have helped over the years, we wish you all the best! ...

“Outstanding....”

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Jun 12,2024
Minithumbup
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Suzanna
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Jordan Huxley
By: 'Neil'
Jun 12,2024
0 people found
this helpful
Only a few weeks into my rental through Northwood, and can't speak highly enough of the service so far, which is outstanding. From the initial viewing, through applying, referencing, moving in, and reporting a few maintenance issues, everything has been handled professionally and very quickly. ...
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“Great Service...”

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Feb 18,2024
Minithumbup
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Suzanna
By: 'Claire'
Feb 18,2024
0 people found
this helpful
Received a great service for many years and highly recommend....
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“Niamh has been great. Sold the flat in no tim......”

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Feb 16,2024
Minithumbup
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Niamh
By: 'Gary C'
Feb 16,2024
0 people found
this helpful
Niamh has been great. Sold the flat in no time at all and managed the buyer all the way through what turned out to be a lengthy process. Northwood previously managed the property for almost 10 years for us before selling it and have been impeccable ...
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“Must say a big thank you to Holly at Northwoo......”

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Jan 22,2024
Minithumbup
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Holly
By: 'Ceri'
Jan 22,2024
0 people found
this helpful
Must say a big thank you to Holly at Northwood Northampton , had an issue with squirrels in the roof , reported it to the office and got such a great response from Holly. Exterminator was on the phone within an hour and attended not long after. ...
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“Niamh was extremely helpful throughout the pr......”

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Nov 11,2023
Minithumbup
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Niamh
By: 'Georgie Simonds'
Nov 11,2023
0 people found
this helpful
Niamh was extremely helpful throughout the process. Thank you for all your hard work!...
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“Courteous, efficient, and kept me updated eve......”

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Nov 11,2023
Minithumbup
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Niamh
By: 'Marc'
Nov 11,2023
0 people found
this helpful
Courteous, efficient, and kept me updated every step of the way....
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“Issues with a problem tenant being resolved........”

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Sep 29,2023
Minithumbup
By: 'Martyn Richard Rostron Warsop'
Sep 29,2023
0 people found
this helpful
Issues with a problem tenant being resolved..some of this situation being my fault . Tina took on a very difficult and potentially nasty situation and managed to find a solution . Tina was very professional. I'm sleeping better now...
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“The team at Northwood were fantastic in helpi......”

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Sep 28,2023
Minithumbup
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Jason
By: 'Chris'
Sep 28,2023
0 people found
this helpful
The team at Northwood were fantastic in helping me get set up and moved into my new flat. They couldn't have made the process any easier if they tried! Thank you all for your help!...
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“from the initial stage of viewing till move i......”

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Sep 19,2023
Minithumbup
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Jordan Huxley
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Suzanna
By: 'Kudzailisa'
Sep 19,2023
0 people found
this helpful
from the initial stage of viewing till move in date. I highly recommend and appreciate all the par Excellence service and efficiency I received....
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“Best Letting Agents in Northampton...”

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Jul 12,2023
Minithumbup
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Niamh
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Jordan Huxley
By: 'sarah'
Jul 12,2023
0 people found
this helpful
I really enjoyed working with Northwood. They were the only agents willing to work with me as I was new to the country. They gave prompt response to questions and always followed through with any issues raised. Amazing service from Niamh and Jordan....
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“Team Northwood gave our house some TLC....”

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May 15,2023
Minithumbup
By: 'Steve'
May 15,2023
0 people found
this helpful
Team Northwood helped us through a challenging time. Our property was left dirty and neglected by our tenant. However, the team ploughed through the multitude of jobs that prevented it being rented. There is no way that I could have completed these jobs myself in ...
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By: Samantha Denness
May 15, 2023
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Steve, Thank you for your lovely review, I am glad we were able to turn the property around after such a long eviction process and find you new tenants. ...

“I could not have asked for a better estate ag......”

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Mar 17,2023
Minithumbup
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Niamh
By: 'Julija'
Mar 17,2023
0 people found
this helpful
I could not have asked for a better estate agent! Over the duration of the entire sales process, Niamh was showing her dedication, professionalism and support. She was constantly chasing the parties involved trying to resolve one issue after another that were coming up. Being ...
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“We've worked with Northwood for over a year n......”

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Mar 02,2023
Minithumbup
By: 'Raphael Dias'
Mar 02,2023
0 people found
this helpful
We've worked with Northwood for over a year now and time & time again they exceed expectations with their customers service and management. Highly recommend Northwood as they're really easy to work with and very organised....
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By: Samantha Denness
Mar 02, 2023
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Thank you so much it's always a pleasure to work with you ...

“Had the pleasure of meeting Samanatha and her......”

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Feb 21,2023
Minithumbup
By: 'Andrew Murray'
Feb 21,2023
0 people found
this helpful
Had the pleasure of meeting Samanatha and her wonderful team of staff on Monday at the Northwood Northampton,all staff were friendly and very helpful and polite. Highly Recommended Company to deal with. 5*...
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“Renting out property...”

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Dec 08,2022
Minithumbup
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Tina
By: 'Ian'
Dec 08,2022
0 people found
this helpful
Top agency for renting out property and being able to sit back as a Landlord and not worry about any day to day issues. Payments always made on time and any contact always results in immediate responses....
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“Extremely helpful...”

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Dec 06,2022
Minithumbup
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Jordan Huxley
By: 'Jamie-lee'
Dec 06,2022
1 people found
this helpful
Have been a brilliant help in renting a property. Communication is great, things moved smoothly. And overall it didn’t take long between finding a property to rent and actually getting the keys. Very happy with the service here....
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“Brilliant customer service from all the team.......”

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Oct 31,2022
Minithumbup
By: 'Andrew'
Oct 31,2022
0 people found
this helpful
Brilliant customer service from all the team. Very helpful with helping my mum move in and very accommodating. Absolutely satisfied....
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“5-star service...”

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Oct 25,2022
Minithumbup
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Niamh
By: 'Kamil'
Oct 25,2022
0 people found
this helpful
Every single issue we had as the tenants she solved quickly and also she was always happy to help if you needed so. There is no doubts that she is the best agent I have ever met. Many thanks!...
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“Worked with Jordan he was so patient helpful ......”

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Oct 25,2022
Minithumbup
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Jordan Huxley
By: 'Tendayi'
Oct 25,2022
0 people found
this helpful
Worked with Jordan he was so patient helpful and awesome . Great team work keep up the good work. Tendayi Muchena...
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“Was a Landlord with Northwood for 4 years bef......”

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Oct 21,2022
Minithumbup
By: 'gillian hawkins'
Oct 21,2022
0 people found
this helpful
Was a Landlord with Northwood for 4 years before deciding to sell my property. while a landlord they took all the stress away and sorted everything. While selling Sara worked tirelessly to make sure my sale went through. Always very professional, and easy to talk to....
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“Jordan. A great asset to the Northwood team.....”

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Oct 17,2022
Minithumbup
By: 'Tracey Jones'
Oct 17,2022
0 people found
this helpful
I would like to leave a review for Jordan. We have used Northwood for five years now but over recent times, not sure how long, Jordan has been taking a lead on looking after our properties with regards departures of tenants abd finding new tenants. ...
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“Rented with Northwood for 5 years, always ple......”

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Aug 20,2022
Minithumbup
By: 'Marcio'
Aug 20,2022
0 people found
this helpful
Rented with Northwood for 5 years, always pleasant dealing with our queries and requests. Check out was easy and deposit returned quickly. Thanks...
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“Great service, quick and friendly and made su......”

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Aug 02,2022
Minithumbup
By: 'Faith Hussein'
Aug 02,2022
0 people found
this helpful
Great service, quick and friendly and made sure all services were done well and professionally, made she’s I was told everything that was happening step by step....
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Staff picture Tina
(80)
Staff picture Niamh
Staff picture Suzanna
Staff picture Holly
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://www.northwooduk.com/complaint-handling-procedure
Last updated at 12:35 PM 04/05/2020 by Samantha Denness

Awards won by Northwood, Northampton NN1 1HB



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Northwood

Branch - Northampton, NN1

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