100% sales valuation accuracy
95% sales fee satisfaction
97% lettings valuation accuracy
89% lettings fee satisfaction
Sep 22,2019
Sep 22,2019
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Tl;dr: Very expensive ESPECIALLY if you're a student I highly recommend someone else. NO value for money but fast telephone service.
Okay two stars for multiple reasons, So me and my flatmates rented a house in Trafalgar road the house was nice and well presented. So we decided to take it. Then as time went on more and more things became apparent. lets start with the fees (This is not an issue anymore I understand)
Fees: The fees came to 1 full months rent. so £441 pp for us to pay already a lot of money considering we're living at student halls.. (it's now max 5 weeks) + security deposit of £180 + the deposit which was £458 per person. as well. so we're already over £1000. we did not need to pay this all up front it was spread out over 6 months. but even so for university students I never recovered finanically
The house itself was nice I'll admit that but upon the checking out report it stated there was NO mould evidenced. I know this is not true because I myself have sent them photos of the mould in question. plus in my room the vent in there tended to "dribble" leaving a red streak marks going down the wall (We had to pay for that) desipite that being completely out of my control.
We moved in without mattress protectors on some of the beds and we were charged for that as well (I would like to know when they compared our checkout report with)
Speaking of the checkout report. I know of two other people living in different houses under different letting agents. One of them was a group of 4 people and they all together had to pay a total of £207. where as the other one only had to pay £30!
We had to pay £650 for cleaning. so it was over triple the first one and over 21 times the other one!
Now in terms of value we payed £441 pp without bills (there was 6 of us) but when I looked up the property on zoopla, it is a converted 4 bedroom house with an estimated rent value at £1850 so we had to pay an extra £800 because they added two rooms.
I will admit they had great fast service. this is why I rated them two stars not one.
Okay two stars for multiple reasons, So me and my flatmates rented a house in Trafalgar road the house was nice and well presented. So we decided to take it. Then as time went on more and more things became apparent. lets start with the fees (This is not an issue anymore I understand)
Fees: The fees came to 1 full months rent. so £441 pp for us to pay already a lot of money considering we're living at student halls.. (it's now max 5 weeks) + security deposit of £180 + the deposit which was £458 per person. as well. so we're already over £1000. we did not need to pay this all up front it was spread out over 6 months. but even so for university students I never recovered finanically
The house itself was nice I'll admit that but upon the checking out report it stated there was NO mould evidenced. I know this is not true because I myself have sent them photos of the mould in question. plus in my room the vent in there tended to "dribble" leaving a red streak marks going down the wall (We had to pay for that) desipite that being completely out of my control.
We moved in without mattress protectors on some of the beds and we were charged for that as well (I would like to know when they compared our checkout report with)
Speaking of the checkout report. I know of two other people living in different houses under different letting agents. One of them was a group of 4 people and they all together had to pay a total of £207. where as the other one only had to pay £30!
We had to pay £650 for cleaning. so it was over triple the first one and over 21 times the other one!
Now in terms of value we payed £441 pp without bills (there was 6 of us) but when I looked up the property on zoopla, it is a converted 4 bedroom house with an estimated rent value at £1850 so we had to pay an extra £800 because they added two rooms.
I will admit they had great fast service. this is why I rated them two stars not one.
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Opening Hours
Address
Enfields Estate Agents
383 Wimborne Road
Winton,Bournemouth
Dorset
BH9 2AQ
01202 635870
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £124,000 | £600,000 |
| Lettings | 97% | 89% | £350 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 2 | 35 | 16 | 32 | 0 | 12 | 0 | 5 | 6 |
Areas covered
- BH9
- BH10
- BH11
- BH1
- BH2
- BH8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 19,2024
Oct 19,2024
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We have been with Enfields for some years now, and they support us with our buy-to-let properties.
The team at the Winton branch respond quickly whenever problems arise. They build up good relations with all the tenants by resolving any issues quickly and efficiently. They ...
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Feb 20,2024
Feb 20,2024
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It your son or daughter is a student please tell them to beware before renting from Enfields. If you want to be left without hot water and heating for weeks in the middle of December, if you want to live in a house with mice ...
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Jan 29,2024
Jan 29,2024
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My experience with Enfields Real Estate Agency was exceptional, thanks to their agent, Bethany. Her professionalism, efficiency, and kindness set a high standard for real estate service.
Bethany's prompt and transparent communication, along with her problem-solving skills, ensured a smooth home-buying process. Her caring attitude ...
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Oct 30,2023
Oct 30,2023
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I can thoroughly recommend Enfields Winton branch for their expertise, service and advice, all delivered in a friendly and approachable manner. I would not hesitate to use them again in the future....
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Sep 18,2023
Sep 18,2023
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Helpful and easy to communicate progress on the sale of the property. I would recommend to a friend. Both Jack & Rachael were very supportive as I was not able to be at the property most of the time....
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Aug 14,2023
Aug 14,2023
2
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I feel bad for the tenants that moved into the flat I had with Enfields Estate Agents Bournemouth, or any property with them.
Firstly, they used photos for the listings that were at least 5+ years old at the time (2019) and then used them AGAIN after ...
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Feb 06,2023
Feb 06,2023
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Amy showed us around several properties and gave us enough time to look around. Was a really good experience and we are continuing with Enfields....
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Dec 20,2022
Dec 20,2022
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Great experience with Amy at winton Enfields. Found us the perfect student property and great with communication and updates. Understood our requirements and delivered....
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Dec 15,2022
Dec 15,2022
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Amy was fantastic when helping us with our house viewings, she was very polite and helpful when answering any questions we had. She booked us appropriate properties that met our requirements and expectations and helped us to find our perfect property for next year!...
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Dec 12,2022
Dec 12,2022
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Amy helped us find student accommodation and provided great communication along the way. We were able to view houses quickly and efficiently....
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Dec 09,2022
Dec 09,2022
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I used Enfields for the first time last year to find student tenants for my properties. With their efficiency and regular updates I was happy to use them again this year. They increased my rent in line with current rates increasing yield. All staff are ...
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Nov 21,2022
Nov 21,2022
0
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I used Enfield for managing a property for a number of years, and eventually selling it. On both counts they did a great job, and I would recommend them for either role....
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Nov 19,2022
Nov 19,2022
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Enfields has assisted me in buying 3 properties in Bournemouth and work with me to let them. They have outstanding staff supporting the house purchase (big shout to Amy and Hugo) and a brilliant back team assisting with all the letting administration (Hannah is fantastic). Enfields ...
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Nov 18,2022
Nov 18,2022
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I decided to get in contact with Enfields and as somebody moving from the London area, I was originally apprehensive on moving to a new location. Jack was very informative and kept in contact from start to finish ensuring the whole process went smoothly.
A ...
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Nov 18,2022
Nov 18,2022
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So far we’ve had a really positive experience, as a group of students stress is through the roof without havi mg to worry without housing. Hugo has been really helpful and friendly, our experience with enfields has been nothing but positive!...
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Oct 31,2022
Oct 31,2022
0
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After speaking to Amy and discussing my requirements, she was positive and encouraging therefore I was delighted that within 48 hours I got a call from her with a property that met all my needs. After visiting the property we proceeded to put a deposit down- ...
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Oct 19,2022
Oct 19,2022
0
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Every aspect of our sale was professionally handled with care and exemplary dexterity. The experience and skill of Jonathon in nursing through the difficult bits of the transaction was masterful. Enfield's deserve to continue as Bournemouth's leading estate agent because they are innovative, informative, friendly, ...
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Oct 05,2022
Oct 05,2022
0
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we had Amy as our letting agent and she was so helpful and gave us all the information we needed before going ahead with our property. So kind and even arranged a viewing that was more suited for us and in a better location that ...
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May 19,2022
May 19,2022
0
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Sold my flat through Enfields and the whole process from valuation , viewing to completion was great thanks to the Jessica Butler and Greg Blackman for their superb service...
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May 06,2022
May 06,2022
0
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Our 18 daughter is moving to Bournemouth as part of an apprenticeship degree. Not knowing the areas Amy from Enfields showed us found some options and went out of her way to show a property that wasn’t on the itinerary but was perfect. Thanks for ...
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May 05,2022
May 05,2022
0
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I have booked my student house with Enfields twice now and both experiences have been amazing. My second experience getting a house for my final year was particularly smooth and professional with the help from Amy C. She was very attentive and helpful throughout the ...
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Apr 21,2022
Apr 21,2022
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We purchased our first HMO property through Enfields Estate Agent. As first time landlords we valued the help and advice given by Jonathon and the office staff which made it a seamless process. We believe Enfields is the go to agents in the Bournemouth area ...
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Mar 28,2022
Mar 28,2022
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Really went above and beyond to help me with my rental and keep me posted during covid. I've dealt mainly with Kate but Bethany has kindly kept me updated with property maintenance too....
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Mar 14,2022
Mar 14,2022
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Amy was our main contact at Enfields, and we couldn't have asked for anyone better, she was so lovely showing us around different properties until we found the perfect place and was very speedy with the paperwork. Great experience and two super happy clients :)...
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Mar 04,2022
Mar 04,2022
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I have been with the Enfields for years. Lisa Thomas the director is a wonderful ,kind, very helpful lady to the Landlord and the tenants and very very professional administrator with over 20 years experience in the estate agency .Hanna Baker the letting Manager is very ...
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Feb 17,2022
Feb 17,2022
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We have had the pleasure of working with Enfields on two occasions now. We bought our first property through Bethany who we found to be very professional and made the process as easy as she could for us. With this positive experience we chose to ...
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Feb 15,2022
Feb 15,2022
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Bethany is our main contact: she is professional and approachable in her manner and always very helpful and efficient, with constructive comments and advice.
Lisa is also very efficient and professional, dealing with matters promptly....
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Feb 15,2022
Feb 15,2022
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Five star service from Bethany, who manages our two rental properties. Always profesional, efficient and pleasure to deal with. Thank you....
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Feb 15,2022
Feb 15,2022
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Bethany Thomas is a delight to have managing our property in Bournemouth. She is efficient, organised and knowledgable. She has very good communication skills with tenants. This was demonstrated recently with a 'challenging tenant' we had. She came up with suggestions to problems and discussed ...
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Feb 14,2022
Feb 14,2022
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Reviewed by Jake. C
Just want to say thank you to Amy as she was very friendly, easy to talk to and answered any questions that me or my friends had for her! She showed us round multiple houses in which we were able to ...
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Last updated at 12:30 PM 05/03/2024 by allAgents
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