Rettie & Co
Edinburgh, EH3
2.8/5, 9 reviews
44% recommended
80% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Unscrupulous sharks. Bought a property with R......”

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Sep 18,2019
Minithumbdown
By: 'RP'
Sep 18,2019
4 people found
this helpful
Unscrupulous sharks. Bought a property with Rettie as the selling agent for the sellers. Constantly harangued my solicitor regarding sale of our property even though it has only been on the market a week or so. Never put the bought property under offer as we organized our mortgage and sale which was almost finalized, instead kept promoting it, then sent my solicitor an email on a Friday night (when obviously then couldn't respond) saying the sellers had now decided to refuse my offer and accept a gazumped bid instead. Unscrupulous sharks unfortunately not bound by Scottish law code as they are estate agents not solicitors.
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By: Becky Lindsay
Sep 20, 2019
Thank you for your feedback, I am sorry to hear you feel your potential purchase was not handled in a way you would have expected. I would seek to reassure that as a regulated member of the RICS abide by their clear code of professional standards and ensure at all times we are acting within the legal framework that applies to the conveyancing of property, working closely with both sellers and buyers solicitors to ensure a compliant process. I would be delighted to speak to you regarding your concerns and can be contacted on 07881 905775 or [email protected]
Becky Lindsay, Chief Operating Officer, Rettie & Co

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Latest Reviews

View all Reviews 9
4th Jul 2023
reviewed by 'David'
“Drove 500 miles to view a property booked for a week - unbeknown to me it went under offer and the ......”
14th Oct 2021
reviewed by 'Paul'
“Confirmed viewing on the same day and never showed up. We called at the flat and they said "Oh yeah ......”
6th Feb 2020
reviewed by 'Stephen'
“I don't know what the property code of conduct in Scotland is but rettie accepted our bid for a property ......”
12th Nov 2019
reviewed by 'Craig'
“Bought a house recently via Retties. However, was then gazumped by a cash bidder later in needless circumstances. Morally repugnant ......”
18th Sep 2019
reviewed by 'RP'
“Unscrupulous sharks. Bought a property with Rettie as the selling agent for the sellers. Constantly harangued my solicitor regarding sale ......”
15th Jun 2016
reviewed by 'CDG'
“Excellent estate agent with excellent local knowledge, staff and fees. Had no problems with any of my lettings through them, ......”
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: Closed
Address

Rettie & Co
11 Wemyss Place
Edinburgh
City of Edinburgh
EH3 6DH
0131 220 4160

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 50% £450,000 £750,000
Lettings 100% 99% £600 £600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 3 0 0 1 0 4
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“Doesn't show up to viewing, doesn't cancel...”

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Oct 14,2021
Minithumbdown
By: 'Paul'
Oct 14,2021
2 people found
this helpful
Confirmed viewing on the same day and never showed up. We called at the flat and they said "Oh yeah oops we're not gonna do the viewing in the end"....
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By: Shona Crawford
Oct 18, 2021
View all comments (1)
We are sorry that you did not get notification of the viewing being cancelled. We endeavour to contact all arranged appointments if the property is let ahead of the next scheduled viewing appointment. Should you wish to discuss further please contact Karen Turner on 0131 622 4160. ...

“Two winners on closing date!!...”

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Feb 06,2020
Minithumbdown
By: 'Stephen'
Feb 06,2020
2 people found
this helpful
I don't know what the property code of conduct in Scotland is but rettie accepted our bid for a property on the closing date and it was months later I discovered that they had also accepted a bid from another party. So there were two ...
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By: Stephen H
Feb 10, 2020
View all comments (2)
You can do what you like because you are not a full property agency with a solicitor service otherwise you'd be in breach of countless law codes in Scotland. RICs isnt relevant, so it's bizarre you hide behind it-you seem to bring it up in your other reviews also for some strange reason. The full property details are also irrelevant as it is not like you can resell the property to me-what would you actually propose to do-provide compensation for me wasting my time putting my property on the ma ...

“Bought a house recently via Retties. However,......”

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Nov 12,2019
Minithumbdown
By: 'Craig'
Nov 12,2019
3 people found
this helpful
Bought a house recently via Retties. However, was then gazumped by a cash bidder later in needless circumstances. Morally repugnant behaviour and the only Edinburgh firm that seem to indulge in this behaviour as we recently contacted another company in Edinburgh, ***, about buying a house ...
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By: Craig
Dec 03, 2019
View all comments (2)
What are you talking about? RICS is related to the surveying of properties which is irrelevant. Is that the code of ethics you actually use to justify your behaviour? Because they are not a set of etchics-they are related to issues like quantify surveyors failing to notice Japanese knotweed near a property, for example, You are the only property company in Edinburgh that condones gazumping and indulge in activities that other companies are legally or morally obliged to avoid. Edinburgh is a sma ...

“Unscrupulous sharks. Bought a property with R......”

Share on :
Sep 18,2019
Minithumbdown
By: 'RP'
Sep 18,2019
4 people found
this helpful
Unscrupulous sharks. Bought a property with Rettie as the selling agent for the sellers. Constantly harangued my solicitor regarding sale of our property even though it has only been on the market a week or so. Never put the bought property under offer as we ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Becky Lindsay
Sep 20, 2019
View all comments (1)
Thank you for your feedback, I am sorry to hear you feel your potential purchase was not handled in a way you would have expected. I would seek to reassure that as a regulated member of the RICS abide by their clear code of professional standards and ensure at all times we are acting within the legal framework that applies to the conveyancing of property, working closely with both sellers and buyers solicitors to ensure a compliant process. I would be delighted to speak to you regarding your co ...

“Excellent estate agent with excellent local knowledge, staff and fees. ......”

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Jun 15,2016
Minithumbup
By: 'CDG'
Jun 15,2016
0 people found
this helpful
Excellent estate agent with excellent local knowledge, staff and fees. Had no problems with any of my lettings through them, and would have continued all future lettings through them had I not been moving out of Scotland. Thoroughly impressed with staff attitude, property presention, speed ...
read full review
Comment on agent fees
Excellent fee rates (lettings)
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Was this helpful? Yes
By: Gill Harper
Jun 16, 2016
View all comments (1)
Thank you very much indeed for your very kind review - great to hear you had such a good experience letting with us! ...

“Dear Fiona,Just a short note to say thanks to ......”

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Mar 31,2015
Minithumbup
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James
By: 'Yes'
Mar 31,2015
0 people found
this helpful
Dear Fiona, Just a short note to say thanks to you and the rest of the team at Rettie's for the way you handled our recent sale. The whole process for us was extremely easy with Rettie's managing everything including the viewings seamlessly. We were ...
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“I recently used Rettie and Co to sell my flat ......”

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Mar 16,2015
Minithumbup
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Gavin
By: 'Steven'
Mar 16,2015
0 people found
this helpful
I recently used Rettie and Co to sell my flat in Stockbridge. It was a very easy experience and the staff were very knowledgable and helpful. My main dealings were with Gavin Smith and Caroline Mackinnon and they were great to deal with. They kept ...
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“Over the years I've moved 10 times .... This is the first ......”

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Mar 04,2015
Minithumbup
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Emma
By: 'Ian'
Mar 04,2015
0 people found
this helpful
Over the years I've moved 10 times .... This is the first time I've used RETTIE both for sale and purchase . The level of service , facilitation and follow through was first class . My sale was particularly protracted and stressful, their management of issues ,knowledge of the Edinburgh ...
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“Drove 500 miles to view a property booked for a week ......”

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Jul 04,2023
Minithumbdown
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Joanne
By: 'David'
Jul 04,2023
0 people found
this helpful
Drove 500 miles to view a property booked for a week - unbeknown to me it went under offer and the viewing was cancelled but i was not informed - the lovely Joanne of the Edinburgh office "forgot" to ,inform me! Not very professional and i ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Shona Crawford
Jul 04, 2023
View all comments (1)
Dear David, it is really disappointing to read about your experience, this is not the level of service we pride ourselves in. I understand the property did go under offer before your appointment, and the viewing was not cancelled, and I would like to offer my sincerest apologies for your wasted journey. I believe that one of our Directors in Edinburgh spoke to you yesterday about this too. Kindest regards, Shona Crawford, Direct of Marketing ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:15 AM 23/09/2019 by Marketing

Awards won by Rettie & Co, Edinburgh EH3 6DH



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