Mullucks Wells
Bishops Stortford, CM23
1/5, 9 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Loraine Pateman...”

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May 28,2019
Minithumbdown
By: 'Alexandra'
May 28,2019
1 people found
this helpful
Poor sales services from this agent. Very uncourteous. She needs further training. Please review her email responses to potential clients.
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Latest Reviews

View all Reviews 9
9th Aug 2022
reviewed by 'Mr F'
“Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal ......”
19th Jul 2019
reviewed by 'William'
“Terrible customer service! From the start, the staff at Mullocks Wells have been uncourteous and rude (emails to prove). Upon ......”
28th May 2019
reviewed by 'Alexandra'
“Poor sales services from this agent. Very uncourteous. She needs further training. Please review her email responses to potential clients....”
15th Dec 2018
reviewed by 'keith'
“DO NOT RENT WITH THESE, i rented the place had a major flood bringing the bathroom ceiling down, electric lights ......”
4th Apr 2018
reviewed by 'Mr'
“On Mullucks Integrity:Joan Bull, the manager, hid information from the landlord. She made it clear to me that she ......”
11th Nov 2016
reviewed by 'Anon'
“Absolutely the biggest shower of rubbish you will ever come across. They do nothing but lie. They talke a large ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 13:00
Address

Mullucks Wells
The Guild House, Water Lane
Bishops Stortford
Hertfordshire
CM23 2JZ
01279 755400

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £900 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 6 0 1 0 0 0 2
Areas covered
  • CM23
  • SG10
  • SG12
  • CM21
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Appalling treatment initially as a prospectiv......”

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Aug 09,2022
Minithumbdown
By: 'Mr F'
Aug 09,2022
0 people found
this helpful
Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. ...
read full review
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By: Daniel Galati
Aug 11, 2022
View all comments (1)
Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and concerns ...

“Terrible customer service! From the start, th......”

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Jul 19,2019
Minithumbdown
By: 'William'
Jul 19,2019
2 people found
this helpful
Terrible customer service! From the start, the staff at Mullocks Wells have been uncourteous and rude (emails to prove). Upon checkout, they are trying to charge £140 for a checkout clean to a 1 bedroom flat. The average hourly rate for a cleaner is £10. We have left ...
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“Loraine Pateman...”

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May 28,2019
Minithumbdown
By: 'Alexandra'
May 28,2019
1 people found
this helpful
Poor sales services from this agent. Very uncourteous. She needs further training. Please review her email responses to potential clients....
read full review
Comment on agent fees
N/A
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“rubbish...”

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Dec 15,2018
Minithumbdown
By: 'keith'
Dec 15,2018
1 people found
this helpful
DO NOT RENT WITH THESE, i rented the place had a major flood bringing the bathroom ceiling down, electric lights hanging down a fatality would have occurred if the shower was used ( no bath fitted) idiot woman at dunmow said it was safe to use. ...
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Comment on agent fees
very bad
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“As "Property Specialists", they are Not good...”

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Apr 04,2018
Minithumbdown
By: 'Mr'
Apr 04,2018
2 people found
this helpful
On Mullucks Integrity: Joan Bull, the manager, hid information from the landlord. She made it clear to me that she manages the rentals. On Mullucks Efficiency: There were times when we had a stream of contractors at in our flat. Contractors often came for the ...
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By: Joanna Wilson
May 02, 2018
View all comments (1)
We were very sorry to see this feedback, much of which is inconsistent with our experience. We do not put all jobs out to tender but use reliable local companies that we know to be reasonable and efficient. At no point were other cleaners let into the property to quote for the cleaning so the £250 apparently quoted by another cleaner cannot have taken into account the level of cleaning required or the amount of rubbish to be removed from the house and garden. As part of our property ma ...

“Absolutely the biggest shower of rubbish you will ever come ......”

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Nov 11,2016
Minithumbdown
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Deborah
By: 'Anon'
Nov 11,2016
2 people found
this helpful
Absolutely the biggest shower of rubbish you will ever come across. They do nothing but lie. They talke a large deposit and have no intention of giving this all back no matter how well you look after the property. For the thirteen months I was ...
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Comment on agent fees
Bad
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“Mullucks Wells...... Translation....... Multi xxx ups.Been renting for a ......”

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Sep 19,2013
Minithumbdown
By: 'Annoyed'
Sep 19,2013
3 people found
this helpful
Mullucks Wells...... Translation....... Multi xxx ups. Been renting for a few years and this company do not deserve to be allowed to trade. Moved into what I thought would be a fantastic converted country house. Day 1 moving in night.... Electric sparks from plug in unused ...
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“The agent failed to conduct proper negotiations with the buyer ......”

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Feb 07,2012
Minithumbdown
By: 'Mullucks'
Feb 07,2012
3 people found
this helpful
The agent failed to conduct proper negotiations with the buyer and to communicate effectively both internally and with the buyer and seller. This lead to confusion after lawyers were appointed about what the buyer was precisely buying. The Agent then covered up and disguise their ...
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By: Mullucks Wells
Mar 14, 2012
View all comments (1)
This review was not posted by Mullucks Wells as stated. The review above fails to point out that the vendor received an offer within 3% of the guide price, and that on their instruction this case went to mediation which failed so then went to arbitration. The arbitrator found in the agents favour, for full fees and costs. ...

“Their level of customer service and charisma was very poor....”

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Aug 05,2011
Minithumbdown
By: 'Mr'
Aug 05,2011
4 people found
this helpful
Their level of customer service and charisma was very poor....
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Vendor Fees

1%

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 3:32 PM by Martin Nash
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:32 PM 14/10/2022 by Martin Nash

Awards won by Mullucks Wells, Bishops Stortford CM23 2JZ



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