Century 21
Derby, DE1
1/5, 1 reviews
0% recommended
0% sales valuation accuracy
0% sales fee satisfaction

“Worst Estate agent ever...”

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May 05,2019
Minithumbdown
By: 'D'
May 05,2019
0 people found
this helpful
IMy property was on the market for 2 weeks not even a call or any interest I was told it was for them to deal with the selling and my part in it was to pay the bill, everytime I made a call I was spoken to by some rude member of staff, I asked to remove the property from sale but again refused to listen so in the end I had to inform the ombudsman and at this point it was removed
Comment on agent fees
not worth a penny
Was this helpful? Yes
By: Caryn Randall
Jun 28, 2019
I have investigated the points raised in the review above with all staff and we have no record of such a complaint. Should anyone marketing their property with us wish to remove their property from the market we would do so accordingly. If your property had only been on the market for a few weeks you would still be within a cooling off period whereby you could cancel your agreement with immediate effect. We are in regular contact with all vendors on a weekly basis regardless of whether we have had any interest / viewings arranged or not.
As I do not have a record of any vendors / properties that this complaint relates to, please can you call the office on 01332 242923 to discuss.

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Opening Hours
Address

Century 21
2-6 The Strand
Derby
Derbyshire
DE1 1BA
01332 242 923

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 1 0 0 0 0
Areas covered
  • DE1
  • Derbyshire
  • DE3
  • East Midlands
  • DE2
  • DE5
  • DE4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales
Latest Properties

No Properties

“Worst Estate agent ever...”

Share on :
May 05,2019
Minithumbdown
By: 'D'
May 05,2019
0 people found
this helpful
IMy property was on the market for 2 weeks not even a call or any interest I was told it was for them to deal with the selling and my part in it was to pay the bill, everytime I made a call I was spoken ...
read full review
Comment on agent fees
not worth a penny
Was this helpful? Yes
By: Caryn Randall
Jun 28, 2019
View all comments (1)
I have investigated the points raised in the review above with all staff and we have no record of such a complaint. Should anyone marketing their property with us wish to remove their property from the market we would do so accordingly. If your property had only been on the market for a few weeks you would still be within a cooling off period whereby you could cancel your agreement with immediate effect. We are in regular contact with all vendors on a weekly basis regardless of whether we hav ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:23 AM 14/07/2017 by Ellie Murphy

Awards won by Century 21, Derby DE1 1BA



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