I was initially pleased that Ward and partners were the sol agent for the property that we wanted to purchase. So we met up with the financial advisor initially he seemed ok a bit scatty but reason to worry. I was keen to get things moving and I thought that if I accepted their legal agents Martin... Read Full Review

We moved to Deal last week after a particularly stressful few weeks in which we had had to do most of the work in progressing the whole moving progress. Both our selling agent and our solicitor only ever reacted when we phoned, emailed or presented ourselves at the office. We were at the point of ... Read Full Review

Matt has been exceptionally helpful throughout the process. Unfortunately the first chalet we were hoping to purchase fell through as the vendor pulled out three days before the exchange took place. However Matt very quickly arranged for us to view some others which were for sale and liaised... Read Full Review

I registered electronically but Ward followed this up promptly with a phone call when Hayley established what type of property I was looking for rather than just using a tickbox. They were proactive- I received regular calls as well as emails. Hayley and Danny were friendly and helpful and I felt I ... Read Full Review

While undertaking a fairly lengthy search for the right property in Deal, Matthew was unfailingly helpful and accommodating in arranging viewings etc. He was very likeable, friendly, honest and professional in his approach - demonstrated by such actions as always phoning when he said he would (a... Read Full Review

I was particularly pleased with Demi Crick. She co-ordinated the sale with friendly professionalism and negotiated well between myself and the vendor, during a difficult time (me awaiting Grant of Probate and bad survey/damp report - the vendor living overseas). Demi didn't fail to answer my... Read Full Review

Bought a property though Wards of deal after a bad experience with the Dover branch . From the outset poor communication. I sensed that after 4 weeks with no news that there was a problem with our purchase ( The owners of the property I was purchasing were also very unhappy with wards of deal).... Read Full Review

Matthew was very enthusiastic and informative. He was eager to help with our queries and met with us at the appointed time. Nothing was too much trouble and answered our questions in a professional manner. Keeping us up to date by text and... Read Full Review

I saw a house for sale through Ward and Partners in Deal in November 2012 and now own it (January 2013). Aimee showed me around the property and was very helpful and supportive throughout the whole purchasing process. Nothing was ever too much trouble and I was always felt that she listened and ... Read Full Review

Aimee was fantastic throughout and is still working with us to help support us as a couple to get through the stress and strains of moving. Aimee has been available to us when we are concerned or anxious and listens to our needs without judging. She has also put us in touch with other relevant... Read Full Review

It took a long time to eventually effect a satisfactory sale in a very difficult marketing time. Wards never lost their enthusiasm and were continually thinking up fresh marketing methods. The staff were friendly and helpful and carried out all viewings on our behalf. The regular marketing reports... Read Full Review

They seem to very quickly establish an accurate assessment of what sort of property we had in mind and were able to make the most use of our time in Deal. You get the feeling that they really know and are interested in the properties they are representing. They are also very pleasant people to... Read Full Review

Professional,efficient and always available when further information was required. A friendly service and always, as indicated, thoroughly professional.No hesitation in recommending this office to anyone. Therefore highest marks possible for... Read Full Review

I have been searching to purchase a house in Deal and used the Deal office of Ward. Although I eventually brought another house through a different Agent, the Deal office were extremely helpful, both with prospective properties, telephone appointments and actually showing me around potential... Read Full Review