0% lettings valuation accuracy
33% lettings fee satisfaction
Feb 27,2019
Feb 27,2019
2
people found
this helpful
this helpful
Very unprofessional! I have been renting one of the properties managed by Steve Hewlett Associates during a 1 year contract in years 2014-2015.
The house I was renting was an old building with an outdated electrical facilities and a very old boiler. We experienced problems with the boiler which was out of order for extensive periods on a couple of occasions during winter months. Due to lack of heating in winter and no action being taken to repair the facilities I have been sick and unable to work for many days. Although the boiler has been eventually put into service, the underlining issues related to the outdated facilities have never been tackled. We had problems with mold appearing on the ceiling and the walls around the windows in our bedroom and the bathroom. Instead of taking the necessary action to fix the boiler and ensure proper ventilation, we have been asked to use a mold remover to remove the mold stains. This was also pushed on us as our responsibility although it was caused clearly due to poor state of the windows, walls and facilities in the house.
At the end of tenancy significant amount of money was taken from our deposit as the way to compensate for things that needed to be repaired after our tenancy. Those issues weren't caused by us but lack of action by the agency and the landlord. Steve kept giving excuses that the landlord doesn't want to spend money on repairs and it's up to the landlord to decide about the repairs, not him. My contract was with his company and he was my only point of contact with the house.
I don't wish anybody to experience similar problems as this was an utter hell.
PLEASE BE VERY CAREFUL WITH STEVE HEWLETT ASSOCIATED.
If I could, I would give ZERO stars. Total waste of money, time and energy. Avoid!
PS I have read a similar review posted on Google by R H. His experience sounds all too familiar!
The house I was renting was an old building with an outdated electrical facilities and a very old boiler. We experienced problems with the boiler which was out of order for extensive periods on a couple of occasions during winter months. Due to lack of heating in winter and no action being taken to repair the facilities I have been sick and unable to work for many days. Although the boiler has been eventually put into service, the underlining issues related to the outdated facilities have never been tackled. We had problems with mold appearing on the ceiling and the walls around the windows in our bedroom and the bathroom. Instead of taking the necessary action to fix the boiler and ensure proper ventilation, we have been asked to use a mold remover to remove the mold stains. This was also pushed on us as our responsibility although it was caused clearly due to poor state of the windows, walls and facilities in the house.
At the end of tenancy significant amount of money was taken from our deposit as the way to compensate for things that needed to be repaired after our tenancy. Those issues weren't caused by us but lack of action by the agency and the landlord. Steve kept giving excuses that the landlord doesn't want to spend money on repairs and it's up to the landlord to decide about the repairs, not him. My contract was with his company and he was my only point of contact with the house.
I don't wish anybody to experience similar problems as this was an utter hell.
PLEASE BE VERY CAREFUL WITH STEVE HEWLETT ASSOCIATED.
If I could, I would give ZERO stars. Total waste of money, time and energy. Avoid!
PS I have read a similar review posted on Google by R H. His experience sounds all too familiar!
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Latest Reviews
15th Mar 2022
reviewed by 'Avril'
8th Aug 2019
reviewed by 'Joanne'
27th Feb 2019
reviewed by 'LetDownBySteveHewlett'
31st Oct 2018
reviewed by 'Disappointed555'
Opening Hours
Address
Steve Hewlett Associates
64b Haypark Avenue
Belfast
County Antrim
BT7 3FE
02890 222003
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £550 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 15,2022
Mar 15,2022
0
people found
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This man did not arrive to a viewing at a property he was apparently trying to sell. He was unbelievably rude to my daughter and me when we eventually got hold of him, by telephone. I wouldn't even consider using him as an estate agent ...
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Aug 08,2019
Aug 08,2019
1
people found
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this helpful
Awful man awful company. I rented a property for 2 years from this company ( if you can call it that). 2014-2016. The house was falling apart. Had to wait months for repairs. Even the leaking roof in my daughters room he left for nearly a year. ...
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Feb 27,2019
Feb 27,2019
2
people found
this helpful
this helpful
Very unprofessional! I have been renting one of the properties managed by Steve Hewlett Associates during a 1 year contract in years 2014-2015.
The house I was renting was an old building with an outdated electrical facilities and a very old boiler. We experienced problems with ...
read full review
read full review
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Oct 31,2018
Oct 31,2018
2
people found
this helpful
this helpful
Worst rental experience, will not look after the property at all. Does not visit to fix any issues. Left our apartment in an unfit state to house tenants...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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