“Lazy, incompetent and dismissive. Belligerent when challenged. Didn't tell me ......”
1 Star Review
Sep 29,2012
By:
'Andrea'
Sep 29,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
7
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Lazy, incompetent and dismissive. Belligerent when challenged. Didn't tell me when my property went on the market, took them 3 weeks and one angry visit from me to get a For Sale sign up - told them to make the phone call while I was there and waited while they did. Viewers weren't vetted. No updates but that was probably because they hadn't actually done anything. Finally gave up with them after 11 months and gave them 14 days notice and they didn't even bother asking why. Then took them 2 weeks and a visit to take my details off the web and another week and a visit to finally take their board down but only after I threatened to dispose of it as I saw fit and I again made them contact the board company while I waited as they'd said they'd done it the previous week but obviously hadn't bothered. Don't waste your time with them. Won't be moving now as I've no reason to believe any other estate agent will be any different and the cash for property companies are even worse.
What agent could do to change your mind?
Done more than sit around waiting for the phone to ring. Kept me up to date and communicated more. Acted on instructions promptly instead of saying they'd do something then not bothering at all.
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