Beals Independent Sales and Letting Agents
Hedge End, SO30
3.9/5, 28 reviews
75% recommended
100% sales valuation accuracy
100% sales fee satisfaction
60% lettings valuation accuracy
67% lettings fee satisfaction

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“Supportive, straightforward , and reliable...”

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Dec 13,2018
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Susan
By: 'Strummer'
Dec 13,2018
1 people found
this helpful
I chose this agent because I felt very comfortable with Dan when he came to view and value. He wasn't too pushy, he just did his pitch and left me to think about what he said. I reckoned he had more local knowledge than the other agents and he didn't have to persuade me. Result: full asking price achieved. Liz was the one who liaised with the chain and supported me through the sale and she did it very well. Beals did everything they claimed they would.
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Good
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Latest Reviews

View all Reviews 28
4th Dec 2020
reviewed by 'Tim'
“Cancelled viewing without informing vendor even after a clear conversation asking to inform of any change. Poor management and customer ......”
13th Dec 2018
reviewed by 'Strummer'
“I chose this agent because I felt very comfortable with Dan when he came to view and value. He wasn't ......”
4th Oct 2018
reviewed by 'Landlord'
“As a landlord I have tried to do everything I could for my tenants, when new ones entered the house ......”
18th May 2018
reviewed by 'Matt'
“We have recently completed buying our first house through Beals Hedge End branch. We had 3 viewings, all of which were ......”
14th Oct 2015
reviewed by 'Janine'
“I was extremely disappointed in the service I received (or not) from Beals at Hedge End. I had telephoned twice ......”
4th Mar 2015
reviewed by 'Gavin'
“Matt was extremely helpful throughout the whole letting process. He gave a friendly introduction to the property, kept me updated ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 05:00
  • Sunday: Closed
Address

Beals Independent Sales and Letting Agents
12 St Johns Centre
Hedge End
Hampshire
SO30 4QU
01489 79 79 95, 01489 79 79 92

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £170,000 £170,000
Lettings 60% 67% £635 £1,175
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 2 6 3 7 0 2 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Hedge End, SO30
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Park Gate, SO31

“Cancelled viewing without informing vendor...”

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Dec 04,2020
Minithumbdown
By: 'Tim'
Dec 04,2020
0 people found
this helpful
Cancelled viewing without informing vendor even after a clear conversation asking to inform of any change. Poor management and customer service after a reluctant apology....
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“Supportive, straightforward , and reliable...”

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Dec 13,2018
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Susan
By: 'Strummer'
Dec 13,2018
1 people found
this helpful
I chose this agent because I felt very comfortable with Dan when he came to view and value. He wasn't too pushy, he just did his pitch and left me to think about what he said. I reckoned he had more local knowledge than the ...
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Comment on agent fees
Good
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“just take the commission every month...”

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Oct 04,2018
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By: 'Landlord'
Oct 04,2018
3 people found
this helpful
As a landlord I have tried to do everything I could for my tenants, when new ones entered the house it was always newly decorated and as attractive that I could make, we would spend time doing the garden as we were proud of the ...
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Comment on agent fees
Money for nothing
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“Great Estate Agents...”

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May 18,2018
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Liz
By: 'Matt'
May 18,2018
1 people found
this helpful
We have recently completed buying our first house through Beals Hedge End branch. We had 3 viewings, all of which were easy to arrange and Liz and Dan made us feel very comfortable to take as much time as we wanted to look around the property. ...
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“I was extremely disappointed in the service I received (or ......”

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Oct 14,2015
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Matt
By: 'Janine'
Oct 14,2015
3 people found
this helpful
I was extremely disappointed in the service I received (or not) from Beals at Hedge End. I had telephoned twice on the Monday and spoke to Barry (who was very polite and assured me had passed my telephone messages onto Lettings and they would call ...
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What agent could do to change your mind?
1) Return Customer calls 2) Learn how to treat customers in a respectful way 3) Telephone etiquette 4) Be polite 5) Never hang up the phone on a Customer
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“Matt was extremely helpful throughout the whole letting process. He ......”

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Mar 04,2015
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matthew
By: 'Gavin'
Mar 04,2015
0 people found
this helpful
Matt was extremely helpful throughout the whole letting process. He gave a friendly introduction to the property, kept me updated on its status on the market and completed the paperwork efficiently....
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“Prompt, helpful and knowledgeable during viewings of the property. Paperwork ......”

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Mar 03,2015
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Matteo
By: 'AP'
Mar 03,2015
0 people found
this helpful
Prompt, helpful and knowledgeable during viewings of the property. Paperwork organised, thorough, and easy to understand. Inventory received promptly (although no acknowledgement from Beals Head Office of receipt of signed inventory or additional comments)....
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“Steve and Dan were excellent help in securing the sale ......”

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Feb 27,2015
Minithumbup
By: 'Dan'
Feb 27,2015
0 people found
this helpful
Steve and Dan were excellent help in securing the sale of my flat. I found them approachable and knowledgeable in the whole process and achieved a great result....
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“I became a Landlord by accident rather than design. With ......”

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Feb 11,2015
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By: 'Liz'
Feb 11,2015
0 people found
this helpful
I became a Landlord by accident rather than design. With no useful recommendations, sadly I chose the wrong agent in the first instance! However I got it right second time around by phoning Beals, Hedge End. From the very first phone call, Adrian was efficient, ...
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“Good service at a good price.As a Landlord, I ......”

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Feb 10,2015
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By: 'Peter'
Feb 10,2015
0 people found
this helpful
Good service at a good price. As a Landlord, I was pleased with the service and I think my new tenant was as well. i was kept informed of progress and given good advice during the letting....
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“I decided to use Beals following their speculative e-mail to ......”

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Nov 20,2014
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By: 'Paul'
Nov 20,2014
0 people found
this helpful
I decided to use Beals following their speculative e-mail to me as a reply to an advert I posted on Gumtree. I wouldn't ordinarily use an agent and therefore I had no hesitation in stating what I was prepared to pay for a tenant 'find-only' ...
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“I am pleased with the way the representatives from Beals ......”

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Nov 15,2014
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Matteo
By: 'Matt'
Nov 15,2014
0 people found
this helpful
I am pleased with the way the representatives from Beals helped me choose the property I am now renting. They were able to explain the processes of what I needed to do once I moved in and were on hand to offer help when I ...
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“We where told by agent that they could get £100 a ......”

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Jun 13,2014
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By: 'chris'
Jun 13,2014
0 people found
this helpful
We where told by agent that they could get £100 a month more than the other agents, where told they had plenty of clients waiting for a property like ours. Ended up letting it after month's of waiting at £100 under original price (£200 under what they said ...
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“I have used Beals for a number of years now (......”

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May 09,2014
Minithumbup
By: 'Soulla'
May 09,2014
0 people found
this helpful
I have used Beals for a number of years now (usually the Park Gate office and recently Hedge End) and, quite honestly, I would never use any other agent. The key to their excellent service is excellent communication. They always let me know exactly what's ...
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“Adrian and the team were very quick to find suitable ......”

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Apr 28,2014
Minithumbup
By: 'usguys'
Apr 28,2014
0 people found
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Adrian and the team were very quick to find suitable tenants for my property. Tenants were in within 3 weeks of the property being marketed. Everyone in the Hedge End office is courteous and approachable and keep you informed....
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“I found the service from this estate agent to be ......”

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Jan 25,2014
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Daniel
By: 'Elaine'
Jan 25,2014
0 people found
this helpful
I found the service from this estate agent to be excellent from my initial dealings with their Manager Stephen Coughtrey and thereafter Daniel Whitton. The brochure was excellently put together and looked expensive and professional and I cannot tell you how many compliments I received ...
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“I found Adrian and the team at Hedge End very ......”

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Jan 09,2014
Minithumbup
By: 'John'
Jan 09,2014
0 people found
this helpful
I found Adrian and the team at Hedge End very helpful and carried out what they said they would do quickly and efficiently & on budget. The contract details and assistance was very professional & I would recommend them and would defiantly use the office for services ...
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“Adrian was nothing but courteous and did an excellent job ......”

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Dec 09,2013
Minithumbup
By: 'Richard'
Dec 09,2013
0 people found
this helpful
Adrian was nothing but courteous and did an excellent job getting our application through, he worked quickly and kept on top of us when things slowed down. He answered all of our questions, no matter how trivial. We have been left with an amazing property ...
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“Dale was an excellent agent, he had brilliant customer service ......”

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Nov 28,2013
Minithumbup
By: 'beckyy23'
Nov 28,2013
0 people found
this helpful
Dale was an excellent agent, he had brilliant customer service skills, always helped us with any queries and was very quick at getting a response for us. Overall we were very pleased with the service he provided and would recommend friends and family to use ...
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“Beals were all round great to deal with, very customer ......”

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Nov 20,2013
Minithumbup
By: 'Katherine'
Nov 20,2013
1 people found
this helpful
Beals were all round great to deal with, very customer focused, everything was explained in detail and straight forward. We were into our property in super fast time....
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“Had my house sold by Stephen and Dan at Beals. ......”

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Oct 29,2013
Minithumbup
By: 'T'
Oct 29,2013
0 people found
this helpful
Had my house sold by Stephen and Dan at Beals. My purchasers were trouble from day one, however these two chased them, their solicitors, couldn't have been more helpful. As for the deal I got, well I was happy with it...
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“We would really like to thank you and your team ......”

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Aug 01,2013
Minithumbup
By: 'Stephen'
Aug 01,2013
0 people found
this helpful
We would really like to thank you and your team for all the effort in making our move happen smoothly and in a very professional manner. We would most defiantly recommend to our friends and family....
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“Dreadful exerience renting a property through Beals and would seriously ......”

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Apr 21,2013
Minithumbdown
By: 'Not'
Apr 21,2013
3 people found
this helpful
Dreadful exerience renting a property through Beals and would seriously suggest staying away from this company. It seems nobody can do their job properly and there is a big communication problem there. They seem helpful when they want something from you but as soon as ...
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“I purchased my 1st house in December through Daniel Whitton ......”

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Feb 13,2013
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Daniel
By: 'Cathy'
Feb 13,2013
0 people found
this helpful
I purchased my 1st house in December through Daniel Whitton at Beals,I found the whole experience very enjoyable and smooth running mostly due to Dan who is friendly,very professional and easy to deal with. He was flexible over arranging viewings,knowledgeable about the ...
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“Overall very pleased with the service we received. Despite initial ......”

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Jan 02,2013
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Daniel
By: 'CBay'
Jan 02,2013
0 people found
this helpful
Overall very pleased with the service we received. Despite initial teething problems, the team pulled out all the stops and we acheived our full asking price. Danial Whitton, Sarah Henstedge and Eloise Ponting were our main points of contact; they were all very helpful, personable ...
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“Before selling my house I visited a few estate agents ......”

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Oct 15,2012
Minithumbup
By: 'Darren'
Oct 15,2012
0 people found
this helpful
Before selling my house I visited a few estate agents but Beals costs were very competative so I decided to use them. They were very keen and got the ball rolling very quickly. Within a few days the house was advertised and just a day ...
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“Upon move in, no one was able to show us ......”

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Jan 23,2012
Minithumbdown
By: 'Bob'
Jan 23,2012
5 people found
this helpful
Upon move in, no one was able to show us around and show us where things were including all the meters. House in terrible state, took weeks to get anything sorted, missed everything on the inventory, then we had to do it all again with ...
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“Truly terrible - I wouldn't give them any stars of ......”

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Jun 30,2011
Minithumbdown
By: 'Pip'
Jun 30,2011
5 people found
this helpful
Truly terrible - I wouldn't give them any stars of I could. Have read the other poor reviews and all the comments regarding service and attitude are spot on. I can only assume that the person that gave the 5 stars and dismissed all the negative ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Beals Independent Sales and Letting Agents, Hedge End SO30 4QU



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