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Philip James Kennedy, Manchester, M20

3.9/5, 265 Reviews
72% Recommended

100% sales valuation accuracy

93% sales fee satisfaction

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"Incompetent, Rude and..."

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1 Star Review

By : 'Angry'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : M14

Nov 16, 2018
People found this helpful1

This company have held onto over £2000 of our deposit, collectively as a group of tenants. They and the landlord went on to accuse us of criminal damage and drug dealing within the property which is defamation of character and far from the truth. We have since revisited the property to see a brand new television, sofas, new kitchen table, new carpets, desks, cupboards and a decorated basement. None of the aforementioned were needed when we left the property, it was in the state that we found it but we think we know now what has happened to the money from our deposit as is increasingly evident. The only criminals are Philip James who make money off hustling students. We are yet to receive any of our deposit from the previous tenancy (illegal should be returned within a month of you leaving a tenancy) and they are yet to fit our current flat with any essentials such as a working kettle, fridge and a table to sit at as was agreed when we signed for the property. I have never experienced such poor customer service, everybody who you call at Philip James has an attitude as if you are a nuisance to their day - absolute jobsworths, many of the agents are stealing a living and am surprised they are still in businesses from what our current landlord has to say about their atrocious property management.


Comments on Agent Fees

The Agent fees were completely excessive considering they never spoke nor helped us.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100.00%93.00%£25,000£1,000,000
Address

Philip James Partnership
679 Wilmslow RoadManchester, Greater Manchester
M20 6RA
0161 448 1234

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Philip James Partnership Branches (View All 4)
I want to thank Sophie for ...

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5 Star Review
UserName

Sophie

By : 'Raymond'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : M5

Mar 31, 2025
People found this helpful0

I want to thank Sophie Gao her prompt response and help throughout our rent renewal process. she was... Read Full Review

Comments (1)
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By : Janita

Apr 4, 2025

Dear Raymond Thank you for your feedback. We're thrilled to hear that Sophie Gao provided such excellent support during your rent renewal process. We’ll be sure to pass along your lovely words to...

Hassle-Free Tenancy Renewal ...

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5 Star Review
UserName

Sophie

By : 'MT'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M1

Mar 19, 2025
People found this helpful0

I had the pleasure of working with Sophie Goa my tenancy renewal, and I couldn’t be more impressed with how smooth and hasslefree the process was. Sophie made everything incredibly easy, answering all my questions promptly and handling everything with professionalism. Her proactive approach and... Read Full Review

Comments (1)
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By : Janita

Mar 20, 2025

Dear MT Thank you for your kind words. We are delighted to hear that Sophie made your tenancy renewal process smooth and hassle-free. She takes great pride in providing excellent service, and your...

We have worked with Philip ...

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5 Star Review
UserName

Sharon

By : 'Darren'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : M20

Mar 14, 2025
People found this helpful0

We have worked with Philip James some time now. Sharon and the team at Philip James are very responsive and helpful! Pleasure to do business with. Darren Aspinall... Read Full Review

Comments (1)
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By : Janita

Mar 18, 2025

Dear Darren Thank you so much for the kind words! We're thrilled to hear that you've had a positive experience working with Sharon and the team at Philip James. It's always a pleasure doing business ...

Sharon and the team at Philip ...

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5 Star Review
UserName

Sharon

By : 'Clare'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : M20

Mar 14, 2025
People found this helpful0

Sharon and the team at Philip James are very helpful and friendly. We have worked with them some time now and we always find the staff a pleasure to work with. Clare... Read Full Review


Comments on Agent Fees

N/A

Comments (1)
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By : Janita

Mar 18, 2025

Dear Clare Thank you for your wonderful feedback! We're so glad to hear that Sharon and the team at Philip James have consistently provided helpful and friendly service. It’s always a pleasure...

Outstanding customer ...

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5 Star Review
UserName

Sophie

By : 'Ri'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M40

Mar 13, 2025
People found this helpful0

Sophie was very swift with her communication and understanding. She served as a great proxy between myself and the landlord and couldn't ask a better agent. Thanks again Sophie... Read Full Review

Comments (1)
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By : Janita

Mar 17, 2025

Dear Teegurl Thank you for your kind words! We're delighted to hear that Sophie provided such swift and understanding support. She truly goes above and beyond to ensure seamless communication...

Sophie is ...

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5 Star Review
UserName

Sophie

By : '-'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M14

Mar 1, 2025
People found this helpful0

Sophie Gao is excellent. I was looking to extend my tenancy contract and she always provides high quality service and is great at answering any questions. I would highly recommend speaking to her any queriesissues as she will look to resolve them fast and with the best... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Mohammed Thank you for your kind feedback. We're pleased to hear that Sophie provided excellent service and assisted you with your tenancy extension. Your recommendation is greatly appreciated, ...

Sophie has been very helpful ...

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5 Star Review
UserName

Sophie

UserName

Sophie

By : 'Usama'
Services : Mortgages
Would you recommend ? : Yes
Postcode : M15

Feb 28, 2025
People found this helpful0

Sophie has been very helpful and quick at responding to requests. Managed the tenancy change over request... Read Full Review

Comments (1)
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By : Janita

Dec 31, 1969

Dear Usama Thank you for your kind words! We're delighted to hear that Sophie provided excellent support and efficiently managed the tenancy changeover. We appreciate your feedback Kind Regards:...

Great experience with Sophie ...

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5 Star Review
UserName

Sophie

By : 'Waynne'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : M15

Feb 26, 2025
People found this helpful0

Great experience with Sophie Gao, she was extremely helpful during the changeover process, made the process as smooth as possible, and always updated the process via phone call and... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Waynne Thank you for sharing your positive experience! We're delighted to hear that Sophie Gao was able to assist you so effectively during the changeover process. We truly appreciate your...

Sophie Gao ...

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5 Star Review

By : 'Christina'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M5

Feb 24, 2025
People found this helpful0

The agent was a great help in renewing my contract, thank... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Christina Thank you for your kind words! We're so glad to hear that our agent was able to assist you with your contract renewal. If you ever need anything else, feel free to reach out. Kind...

Sophie Gao ...

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5 Star Review

By : 'Christina'
Services : 4
Would you recommend ? : Yes
Postcode : M5

Feb 24, 2025
People found this helpful

The agent was a great help in renewing my contract, thank... Read Full Review

Comments (0)
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Thank you ...

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5 Star Review
UserName

Sophie

By : 'Shohan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M4

Feb 12, 2025
People found this helpful0

Sophie Gao was extremely supportive during my tenancy contract renewal process. It was completely hasslefree, and I truly appreciate her... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Shohan Thank you for your wonderful feedback! We're so glad to hear that Sophie made your tenancy contract renewal smooth and hassle-free. We’ll be sure to share your kind words with...

Sophie Gao has been great! ...

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4 Star Review
UserName

Sophie

By : 'Dave'
Services : Sales( As a Buyer )
Would you recommend ? : No

Feb 11, 2025
People found this helpful0

Sophie Gao has been great! She has provided regular communication and support during our tenancy... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear David Thank you for your kind words! We're delighted to hear that Sophie provided excellent communication and support during your tenancy changeover. We’ll be sure to pass on your lovely...

Louis conducted our property ...

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5 Star Review
UserName

Louis

By : 'Max'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : M16

Feb 6, 2025
People found this helpful0

Louis conducted our property inspection. He was very professional and answered all of our queries and noted down all of our maintenance issues. An overall 1010... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Max Thank you for your wonderful feedback! We're thrilled to hear that Louis provided a professional and thorough inspection, addressing all your queries and maintenance concerns. Your...

Professional and helpful ...

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5 Star Review
UserName

Louis

By : 'Niamh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M16

Feb 6, 2025
People found this helpful0

Very professional and helpful when inspecting our rented flat. Answered all questions and was chatty and... Read Full Review

Comments (1)
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By : Janita

Jan 1, 1970

Dear Niamh Thank you for your kind review! We're thrilled to hear that the inspection was professional and helpful. Our team always aims to be friendly and informative, and we're glad your questions ...

Great service buying a ...

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5 Star Review

By : 'Charlotte'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M20

Jan 24, 2025
People found this helpful0

Great service buying a property listed with Phillip James... Read Full Review

Comments (1)
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By : Janita

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Dear Charlotte We're delighted to hear that you had a great experience purchasing a property listed with Philip James Kennedy. Our team strives to provide excellent service, and it’s wonderful to...

I spoke With Amy regarding ...

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5 Star Review
UserName

Amy

By : 'Emma'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £240000
Would you recommend ? : Yes
Postcode : M20

Jan 20, 2025
People found this helpful0

I spoke With Amy regarding questions I had around possibly purchasing a property in the DidsburyWithington area. Very polite, professional and helpful. She put me in touch with the sales team. Thank... Read Full Review

Comments (1)
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By : Janita

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Dear Emma Thank you so much for your kind feedback! We're delighted to hear that Amy was able to assist you and connect you with our sales team. We always strive to provide professional and helpful...

Louis was very helpful and ...

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5 Star Review
UserName

Louis

By : 'Da'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : M1

Jan 17, 2025
People found this helpful0

Louis was very helpful and personable, great service all... Read Full Review

Comments (1)
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By : Janita

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Dear David Thank you for your kind words! We're delighted to hear that Louis provided helpful and personable service. We strive to deliver great service all around, and your feedback is greatly...

Viewing was good and quick he ...

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5 Star Review
UserName

Titu

By : 'Lindi'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : SK1

Jan 14, 2025
People found this helpful0

Viewing was good and quick he answered all the questions that were... Read Full Review

Comments (1)
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By : Janita

Invalid Date NaN, NaN

Dear Yz Thank you for your feedback! We're glad to hear that the viewing was efficient and that all your questions were answered. Providing clear and helpful information is our priority, and we’re...

Enjoyed my experience getting ...

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5 Star Review
UserName

Sophie

By : 'Okoma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M3

Jan 7, 2025
People found this helpful0

Enjoyed my experience getting my new apartment in Manchester. Sophie was great all though out. Was clear, transparent and swift with response even through a busy festive period for all of us and really made it a smooth transition for me which I’m grateful... Read Full Review

Comments (1)
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By : Janita

Jan 10, 2025

Dear Okoma Thank you for sharing your experience! We're delighted to hear that you enjoyed securing your new apartment in Manchester. It's wonderful to know that Sophie provided clear,...

Very helpful and ...

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5 Star Review
UserName

Sophie

By : 'Sam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M20

Jan 3, 2025
People found this helpful0

Very helpful and straightforward, got back to me quickly and answered any questions I... Read Full Review

Comments (1)
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By : Janita

Jan 10, 2025

Dear Sam Thank you for your feedback! We're glad to hear you found our service helpful and straightforward. It's great to know we were able to respond quickly and answer all your...

1 - 20 of 265 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1/5/2022, 6:52:39 AM by allAgents

Awards won by Philip James Partnership, Manchester M20 6RA