91% sales valuation accuracy
98% sales fee satisfaction
Nov 16,2018
Nov 16,2018
1
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This company have held onto over £2000 of our deposit, collectively as a group of tenants. They and the landlord went on to accuse us of criminal damage and drug dealing within the property which is defamation of character and far from the truth. We have since revisited the property to see a brand new television, sofas, new kitchen table, new carpets, desks, cupboards and a decorated basement. None of the aforementioned were needed when we left the property, it was in the state that we found it but we think we know now what has happened to the money from our deposit as is increasingly evident. The only criminals are Philip James who make money off hustling students. We are yet to receive any of our deposit from the previous tenancy (illegal should be returned within a month of you leaving a tenancy) and they are yet to fit our current flat with any essentials such as a working kettle, fridge and a table to sit at as was agreed when we signed for the property.
I have never experienced such poor customer service, everybody who you call at Philip James has an attitude as if you are a nuisance to their day - absolute jobsworths, many of the agents are stealing a living and am surprised they are still in businesses from what our current landlord has to say about their atrocious property management.
I have never experienced such poor customer service, everybody who you call at Philip James has an attitude as if you are a nuisance to their day - absolute jobsworths, many of the agents are stealing a living and am surprised they are still in businesses from what our current landlord has to say about their atrocious property management.
Comment on agent fees
The Agent fees were completely excessive considering they never spoke nor helped us.
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Latest Reviews
3rd Jan 2025
reviewed by 'Sam'
2nd Jan 2025
reviewed by 'Bill Dutton'
2nd Jan 2025
reviewed by 'Gregory Atkinson'
21st Dec 2024
reviewed by 'Nikita'
21st Dec 2024
reviewed by 'Shagun'
20th Dec 2024
reviewed by 'Dean W'
Opening Hours
Address
Philip James Partnership
679 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6RA
0161 448 1234
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 98% | £25,000 | £1,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 35 | 6 | 49 | 52 | 55 | 1 | 30 | 1 | 7 | 10 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 03,2025
Jan 03,2025
0
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Very helpful and straightforward, got back to me quickly and answered any questions I had...
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Jan 02,2025
Jan 02,2025
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Polite, helpful, on time, answers questions. Provided everything I needed. Thanks....
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Jan 02,2025
Jan 02,2025
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I found the service I received exemplary with special mention to Sean Regan who went above and beyond to answer my questions promptly....
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Dec 21,2024
Dec 21,2024
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It was very good as got all the details of the property. Thank you....
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Jan 02, 2025
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(1)
Dear Nikita
Thank you for your kind feedback! We're delighted to hear that you found all the details you needed about the property. If there's anything else we can assist you with, please don’t hesitate to reach out.
Kind Regards: The Philip James Team ...
Dec 21,2024
Dec 21,2024
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He was helpful, professional and positive attitude towards his assigned job....
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Jan 02, 2025
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Dear Shagun
Thank you for your wonderful feedback! We're thrilled to hear about the helpfulness, professionalism, and positive attitude displayed.
Kind Regards: The Philip James Team ...
Dec 20,2024
Dec 20,2024
0
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Amazing work by the team at Philip James to help us sell our old and buy our new home. There were building complications on the new property which meant lots of people were involved like Builders, Structural Engineers and Building Inspectors. This caused significant delays ...
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Dec 20, 2024
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Dear Dean
Thank you so much for your thoughtful review! We're delighted to hear about your positive experience with our team, especially Lisa Aspinall. She truly goes above and beyond to ensure seamless communication and updates during complex situations. We'll make sure to pass along your kind words to her and the rest of the team
Kind Regards: The Philip James Team ...
Dec 19,2024
Dec 19,2024
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Thanks to Sophie Gao for making the process of my tenancy renewal very simple. Great service from them every time thanks again....
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Dec 20, 2024
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Dear James
Thank you for your feedback! We're so glad to hear Sophie Gao made your tenancy renewal process simple and seamless. She takes pride in delivering excellent service every time. We'll be sure to share your kind words with her!
Kind Regards: The Philip James Team ...
Dec 13,2024
Dec 13,2024
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I spoke with a lovely young lady on the reception desk at the Burton Rd. Office. She was so pleasant and dealt with my query in a very professional and courteous manner....
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Dec 20, 2024
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Dear Paul
Thank you for your kind words! We're delighted to hear about your positive experience with our reception team at the Burton Rd. office. We'll be sure to pass on your lovely feedback!
Kind Regards: The Philip James Team ...
Dec 13,2024
Dec 13,2024
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The video the was uploaded on right move was misleading. However after viewing the apartment I think it okay for me. Thank you...
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Dec 20, 2024
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Dear Evelyn
Thank you for your feedback! We're sorry to hear the video was misleading, but we're glad the apartment met your expectations. If there's anything more we can assist with, please let us know!
Kind Regards: The Philip James team ...
Dec 11,2024
Dec 11,2024
0
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I had a viewing today with Titu. He was very professional and informative. Answered every question I had. Allowed me to send my application information over during non working hours which was much appreciated!...
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Dec 13, 2024
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(1)
Dear Connor
Thank you for your review! We're so pleased to hear about your positive experience with Titu. It's great to know that he was professional, informative, and went above and beyond to answer all your questions. Allowing you to send your application information during non-working hours reflects his commitment to providing excellent service, and we're thrilled it made a difference for you.
Thank you for choosing Philip James, and if you need any further assistance, don’t hesitate ...
Dec 07,2024
Dec 07,2024
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As a first time buyer I needed my hand holding. Lisa at Philip James Kennedy kept me informed at all stages of the buying process, and successfully and personably liaised between each party to make sure the process was as stress-free as possible for both. ...
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Dec 13, 2024
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Dear Simon
Thank you so much for your wonderful review! We're thrilled to hear that Lisa was able to provide the support and guidance you needed as a first-time buyer. Buying a home can be a daunting process, and we're so glad that Lisa's clear communication and dedication helped make it as smooth and stress-free as possible for you.
Your kind words about our transparency and straightforward approach mean a lot to us, and we're grateful for the opportunity to have assisted you in purchasin ...
Nov 24,2024
Nov 24,2024
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Outstanding service and information. The estate agent, Titu, who met my neighbours on my behalf was excellent. He was also very helpful when I spoke to him on the phone....
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Nov 26, 2024
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Dear Matthew
Thank you for your wonderful feedback! We're so pleased to hear that Titu provided excellent service both in person and over the phone. We'll make sure to pass on your kind words to him. If there's anything else we can assist you with, don't hesitate to reach out.
Kind Regards: The Philip James Team ...
Nov 22,2024
Nov 22,2024
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I’m happy to deal with the agent. And the man who showed me the house was very kind , respectful and patient ....
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Nov 26, 2024
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Dear Hussein
Thank you for your kind words! We're delighted to hear you had a positive experience with our agent and that the viewing process was smooth and enjoyable. Your feedback means a lot to us, and we’ll be sure to pass your compliments along to the team. If there's anything else we can assist you with, please don't hesitate to reach out!
Kind Regards: The Philip James Team ...
Nov 18,2024
Nov 18,2024
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Sophie was very efficient and friendly! We are really happy with the service she provided....
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Nov 20, 2024
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Dear Millie
Thank you for your kind words! We're so glad to hear that Sophie provided you with efficient and friendly service. She truly is a star on our team! If there's anything else we can assist you with, please don't hesitate to reach out.
Kind Regards: The Philip James team ...
Nov 02,2024
Nov 02,2024
0
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Titu met us at the property, he was punctual polite and knowledgeable. He answered all questions and gave us space to view the property at our own speed....
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Nov 08, 2024
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Dear Charlie
Thank you for your positive feedback! We're delighted to hear that Titu provided a punctual, polite, and informative experience.
Kind Regards: The Philip James Team ...
Oct 31,2024
Oct 31,2024
0
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Hi team,
Titu was really co operative and showed the room and detailed explain all the queries...
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Nov 01, 2024
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Dear Mithun
Thank you for your feedback! We're delighted to hear that Titu was so cooperative and provided detailed explanations for all your queries while showing the room. Our team strives to offer excellent service, and it’s great to know we met your expectations. We appreciate your review!
Kind Regards: The Philip James Team ...
Oct 21,2024
Oct 21,2024
0
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Sophie made the process of renewing my tendency very easy. I was having trouble sorting out references around my work load and was growing stressed over the matter but Sophie reassured me and helped me get it sorted quickly and efficiently! Thanks so much!...
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Oct 25, 2024
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Dear Sarah
Thank you for sharing your experience! We're so glad to hear Sophie was able to make your tenancy renewal stress-free and smooth. She takes great pride in supporting our tenants, and it’s wonderful to know she could help ease your workload and resolve everything quickly. Thanks again for your feedback, and please reach out anytime—we’re here to help!
Kind Regards: The Philip James Team ...
Oct 09,2024
Oct 09,2024
0
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Thanks to Sophie Gao for her support in the renewal rent process, so professional and kind, showing the best of Phillip James, great value for PJ. It’s much appreciated...
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Oct 09, 2024
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Dear Jose
Thank you for your wonderful feedback! We're delighted to hear that Sophie provided such professional and kind support during your rent renewal process. We’re proud to have her on the team, and your appreciation means a lot. If you need further assistance, don’t hesitate to reach out!
Kind Regards: The Philip James team ...
Oct 08,2024
Oct 08,2024
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I recently had the pleasure of working with Sophie Gao for my tenancy renewal, and I can't express enough how positive my experience was. From the very beginning, Sophie was incredibly helpful and made the entire process seamless and stress-free.
She took the time to ...
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Oct 09, 2024
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Dear Wisam
Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that Sophie provided you with such a positive and seamless experience during your tenancy renewal. She takes great pride in delivering exceptional service, and it's great to see her efforts recognized. We truly appreciate your recommendation and are glad we could make the process easier for you. If you need any further assistance, don't hesitate to reach out!
Kind Regards: The Philip James Team ...
Oct 03,2024
Oct 03,2024
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Sophie Gao has been incredibly helpful throughout the entire process. She is efficient and always responsive to any queries, whether by phone or email, and consistently follows up to ensure everything is in order....
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Oct 04, 2024
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Dear Christine
Thank you so much for your wonderful feedback! We're delighted to hear that Sophie has been such a great help throughout the process. Her dedication and responsiveness are key to ensuring a smooth experience for our clients, and we’re glad it made a difference for you. Please don’t hesitate to reach out if you need anything further!
Kind Regards: The Philip James Team ...
Sep 17,2024
Sep 17,2024
0
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Sophie was an amazing help when I was trying to get a new tenant into my flat. Replied super fast and was very informative. Couldn’t have gone any smoother. Thanks Sophie!...
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Sep 20, 2024
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Dear Dominic
Thank you for your wonderful feedback! We're so glad to hear Sophie was able to assist you efficiently and make the process smooth. We’ll be sure to pass along your kind words to her.
Kind Regards: The Philip James Team ...
Sep 10,2024
Sep 10,2024
0
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Very positive experience with Sophie Gao! She was very quick in answering all of my queries and generally very helpful....
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Sep 12, 2024
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Dear Susanna
Thank you so much for your kind feedback! We’re delighted to hear about your positive experience with Sophie Gao. She takes great pride in providing prompt and helpful service, and your appreciation means a lot to us.
Kind Regards: The Philip James Team ...
Sep 05,2024
Sep 05,2024
0
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Today I would like to share my personel feelings after my tenancy agreement has been finally agreed.
It is my rare case when I share my experience, but anyway the fact how my tenancy process passed smothly and fast should be highlighted.
Especcially, I would ...
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Sep 06, 2024
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Dear Medet
Thank you so much for sharing your wonderful feedback! We are delighted to hear about your positive experience with our team, and especially with Sophie Gao. We are incredibly proud of her dedication, professionalism, and commitment to providing exceptional service to our tenants.
Your kind words truly mean a lot, and we are thrilled that the process was smooth and efficient for you.
Kind Regards: The Philip James Team ...
Aug 30,2024
Aug 30,2024
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Great help, keep up the good work, excellent service Sophie....
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Sep 04, 2024
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Dear Faraz
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service. Sophie and the team appreciate your feedback and are committed to maintaining the high standard of service that you’ve come to expect. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind Regards: The Philip James Team ...
Aug 15,2024
Aug 15,2024
0
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Sophie Gao was amazing and helpful! Super quick to respond and super friendly!
I was getting stressed with my lease coming to an end, but she quickly put me at ease and made everything stress-free!...
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Aug 15,2024
Aug 15,2024
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Sophie Gao was amazing and helpful! Super quick to respond and super friendly!
I was getting stressed with my lease coming to an end, but she quickly put me at ease and made everything stress-free!...
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Aug 16, 2024
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Dear George
Thank you for your kind words! We're thrilled to hear that Sophie was able to help and make your experience stress-free. We’re proud to have her on our team and will make sure she sees your feedback. If you need any further assistance, don’t hesitate to reach out.
Kind Regards: The Philip James Team ...
Aug 14,2024
Aug 14,2024
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I want to thank Sophie Gao. She is a professional agent with a friendly and supportive attitude. This is the second year she has facilitated negotiations between the landlord and me, which she efficiently and professionally did. She is always passionate about listening to our ...
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Aug 14, 2024
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Dear Milad
Thank you for sharing your experience and for your continued trust in our services! We’re thrilled to hear that Sophie Gao has provided you with such a positive experience. Her professionalism, supportive attitude, and dedication to finding practical solutions are qualities we deeply value. We’re glad that her politeness and sympathy have made your interactions with us so pleasant. If you ever need further assistance, please don't hesitate to reach out.
Kind Regards: The Phi ...
Aug 12,2024
Aug 12,2024
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Emma Knight is always extremely responsive, timely, polite and accurate in all her dealings. As the Lettings Coordinator for my small portfolio of flats in Manchester, she is always available, helpful and gets the job done.
Lisa Canty is similarly helpful, fast and accurate, looking ...
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Aug 14, 2024
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Dear Martin
Thank you so much for your kind words and detailed feedback! We’re delighted to hear that Emma Knight and Lisa Canty have been able to provide such responsive, timely, and accurate service for your portfolio. It’s wonderful to know that their dedication and professionalism have made a positive impact. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Kind Regards: The Philip James Team ...
Aug 01,2024
Aug 01,2024
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Miss Sophie Gao has absolutely been fabulous. Very helpful 5stars...
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Aug 05, 2024
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Dear Muhammad
Thank you so much for your kind words and 5-star review! We're thrilled to hear that Sophie was able to assist you so well. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, please don't hesitate to reach out.
Kind Regards: The Philip James Team ...
Jul 30,2024
Jul 30,2024
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I had an amazing experience with Sophie who was very helpful till the end I can’t thank you enough....
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Aug 01, 2024
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Dear Adel
Thank you for sharing your amazing experience with Sophie. We are delighted to hear that she was very helpful and provided exceptional support until the end. Your gratitude means a lot to us, and we will be sure to pass along your kind words to Sophie.
Kind Regards: The Philip James Team ...
Rob
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Sophie
Sean Regan
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:22 PM 05/01/2022 by allAgents
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