“Considering moving so as not to deal with Clyde!...”
1 Star Review
Nov 14,2018
By:
'Fed'
Nov 14,2018
Branch: Stirling, 39 Allan Park
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: FK8
Branch: Stirling, 39 Allan Park
Lettings (as a Tenant)
Postcode: FK8
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Clyde have been awful from the start. Unfortunately for us all the properties that we wanted to view were with Clyde. Their communication is terrible. They have told us that works would be done before we moved in and they haven't. We have had contractors turn up without knowing they would be there and leave again, we have asked for a full list of all the work the Landlord is planning and have not received a full list, more things keep cropping up. We have no idea when anything is going to be done as no one has notified us or called us back to let us know. We genuinely have considered moving out just so that we do not have to deal with Clyde!!!! I'm sure if the Landlord was aware of how they are making their tenants feel they would not want to use them again either. Their customer service is shocking and a number of staff have been extremely blunt and curt with us. WE ARE THEIR CLIENTS! This is not acceptable especially coming from a business that is supposed to be reputable. Needless to say we are disgusted with their service and will be getting as far away from them as possible as soon as we can. We will also avoid moving into anywhere that deals with Clyde in the future. We would not even give them one star but you have to.
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