Hyway Cleaning Ltd - they have been cleaning my rental flats for over 25 yrs and I would not use anyone else - recently an out going tenant used another firm recommended by the letting agent - it was a disaster - ruined the curtains, failed to clean the carpets - by using Hyway everybody wins - reliable workers (usually the same team), not expensive, never know them to be late - anyone who has Hyway do the work should be grateful - I am saddened that this wonderful firm has been drawn into what is clearly a dispute between a landlord and a tenant.

Hi Andre, we are going through a similar issue. Please can you let me know how you identified the connection between all the companies? I checked company house and seems all traces have been covered? Am very keen to know the connection as we are requesting the return of our deposit.

Thank you,
V.

Dear André, Thank you for your review. This is most helpful.

I am currently in the process of arranging the check-out with Chase Evans and have run into exactly the same problems.

The email specifying the cleaning company allowed to reenter the property names one single company, Hyway Cleaning Limited, as described by you above. This is clearly an unfair competition practice. I have been unable to find any online reviews or pricing of this company.

Have you or anyone reading this used Hyway Cleaning Limited for an end-of-tenancy cleaning? What was the experience like?

I believe that anyone renting from them will receive the same instructions at check out and one should be mindful of this already before signing a tenancy contract in the first place (as it could incur high cost later).

The email text reads as follows:
"To avoid the possibility of dispute regarding the deposit or any proposed deductions, please find below the details of cleaners that have been used by Chase Evans, who's standard of cleanliness are recognised by both the independent inventory clerks and Chase Evans. If there should be any note of error in relation to the standard of clean, these contractors only will be permitted return access without additional charge to you. You are not obliged to use these contractors however; you may choose to do so for ease and avoidance of discrepancy during the process of the deposit return
Chase Evans currently use the following local companies for their professional cleaning requirements. Should you require their services to carry out your end of tenancy professional clean you may contact them directly using the below details; However please note that this will be an arrangement directly between you and the cleaning contractor, Chase Evans do not accept any liability for cleaning that we have not instructed.


Cleaning companies (other than those listed above) will not be permitted re-entry to the property after the end date of your tenancy. Should any areas require further cleaning we will instruct the aforementioned cleaners to complete this and you will be charged from your deposit a standard call out fee as well the time and labour spent on-site."