92% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
83% lettings fee satisfaction
Aug 29,2018
Aug 29,2018
0
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The viewing was scheduled but the staff member didn't show up at all. When called I was told the viewing was cancelled but I didn't get any message, call or any kind of information about it. No apologies or anything like that over the phone. I was told I will be contacted soon to arrange another viewing but it has been 6 days and no one have called. If you are busy and time is important for you choose another more professional company!
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Latest Reviews
2nd Aug 2022
reviewed by 'Tess'
9th Sep 2021
reviewed by 'Sue Fawcett'
26th Nov 2019
reviewed by 'Marie'
13th Nov 2018
reviewed by 'John'
29th Aug 2018
reviewed by 'KM'
13th Aug 2018
reviewed by 'Sally'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 100% | £119,000 | £385,000 |
| Lettings | 50% | 83% | £675 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 5 | 0 | 11 | 0 | 3 | 1 | 3 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 02,2022
Aug 02,2022
0
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Ellie was fantastic from start to finish. She was easy to contact, quick to respond and very helpful. She was very knowledgeable about the whole process and helped us make sure we hadn't forgotten any important "to do's". Would 100% recommend!...
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Sep 09,2021
Sep 09,2021
0
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Please Please do not touch the SUDBURY office , i saw a property on Rightmove that clearly stated for sale not subject to contract . When i called to enquire i had been told it had been sold two weeks ago . I spoke to the Branch Manager ...
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Nov 26,2019
Nov 26,2019
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Liam has got excellent communication skills and understands what needs to be done in regards to property management. He has been reliable in every task so far and he contributes and improves W. Brown company greatly, also he is very diplomatic, quick and resourceful....
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Nov 13,2018
Nov 13,2018
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Being based overseas I rely on WHB to deliver a comprehensive management service for my property, it was with the apartment that WHB manage for me that an issue occured.
When trying to address the matter Liam ran into some challenges. Someone else could have ...
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Comment on agent fees
Good
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Aug 29,2018
Aug 29,2018
0
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The viewing was scheduled but the staff member didn't show up at all. When called I was told the viewing was cancelled but I didn't get any message, call or any kind of information about it. No apologies or anything like that over the phone. ...
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Aug 13,2018
Aug 13,2018
0
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He always kept me up to date via email and was so efficient in his job when it came to my up and down relationship with my landlady. Well spoken, communication was great and an all over nice guy. I'm so happy to have left ...
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Comment on agent fees
Was no different to the other agents fees I’ve had to pay.
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Jan 28,2018
Jan 28,2018
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We've really been blessed with Liam Cleeton of the Property Management team. While our landlord can sometimes be difficult to get hold of, Liam works very hard to ensure that all issues with our property are addressed as quickly as possible. We live in an ...
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Jan 25,2018
Jan 25,2018
1
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Liam has been so helpful during such a stressful time.
He always answers correspondence promptly and has kept me updated at every step of the way.
He is an asset to the property management office.
I feel that he does his best every day to ...
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Feb 17,2017
Feb 17,2017
1
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Very disappointed with the property i viewed yesterday. I drove over 50 miles to view after arranging with William H Brown ...come on guys. really! The photo's on the website are a total misrepresentation of the what I viewed. These pictures were taken 2 years ago BEFORE ...
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May 17,2016
May 17,2016
0
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Very helpful throughout the sale of our property. The open day worked really well for us. 3 parties interested in the house. Took £10000 above the asking price. During the sale, the rental team were extremely helpful and found my children and I a lovely house to ...
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Comment on agent fees
Good - very reasonable
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Mar 18,2016
Mar 18,2016
0
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Very satisfied with everybody we dealt with and were kept up to date with the progress of buying the property. I would definitely recommend W H Brown to any prospective buyer....
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Comment on agent fees
Good
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Mar 09,2016
Mar 09,2016
0
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Staff always very helpful nothing to much trouble any question where answered swiftly veryinformative with regards what the situation was...
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Comment on agent fees
good
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Jan 29,2016
Jan 29,2016
1
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We were extremely happy with the service we had from the Sudbury branch. They kept us well informed all the way through and they were a pleasure to deal with. Thank you very much....
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Nov 11,2015
Nov 11,2015
5
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Not very happy with William H brown, I have been lied to on many an occasion. As a first time buyer they may think Im naive but I can see straight through the lies!
One property that I went to see was an open house, ...
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Oct 27,2015
Oct 27,2015
1
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We had an excellent service from the staff of WH Brown, from start to finish. We were kept up-to-date with the progress of the sale, and the staff were quick to deal with any issues that arose. We would recommend them, although we wouldn't use ...
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Aug 12,2015
Aug 12,2015
1
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I mainly spoke to Lisa and she was absolutely superb! She kept me constantly updated with what was going on with the property and was so helpful, nothing was to much trouble. Dan made sure I got the best possible price for the property and ...
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May 04,2015
May 04,2015
0
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> To all at William H Brown,
>
> On behalf of myself and Fay I'd like to say a huge thank you for your help, support and effort in the help of selling my property and the purchase of our new one.
>
> Your help and advice was ...
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Apr 29,2015
Apr 29,2015
0
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It was first time I'd sold a property and the staff were helpful and knowledgable about the area and values and they helped me through every step and worked really hard to promote the property and they achieved a sale quickly. Very pleased with the ...
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Apr 10,2015
Apr 10,2015
3
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It was a real mixed bag buying through WH Brown. Oringinally very positive and helpful, most of which was dealing with the independent mortgage broker. Problems only came about regarding the £1000 buyers incentive. It is an absolute con. I do not know how they get ...
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Feb 22,2015
Feb 22,2015
0
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The Agent, took all prospective buyers to the property which was unoccupied, thus saving us the hassle of doing it ourselves. They kept us informed each time they did this with feed back from the clients. They were always friendly and courteous. They were there ...
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Comment on agent fees
They appear to be the same as other local Estate agents, so were neither better or worse than their competition. I would regard them as fair.
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Oct 16,2014
Oct 16,2014
0
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Everyone at this branch is helpful. And have been for the 4 years we have had relations with them. We have recomended them to friends and family in the past and will continue to do so in the future....
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Sep 11,2014
Sep 11,2014
0
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I have just (24hrs ago) sold and purchased another property all through William H Browns of Sudbury, Suffolk. The help and assistance they provided from the day they came round to value my property was excellent. We did not have the easiest sellers in our ...
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Comment on agent fees
Of the three agents I selected to value my house, William H Browns gave me the best valuation of which they achieved just ‚£500 off that price in the actual sale, and their fee's were the best value as well.
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Aug 16,2014
Aug 16,2014
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Mary Kate went the extra mile after our house fire Whbrown had no rentals on the market
That would suit us so she thought outside the box and had an idea of ringing a gentleman who had house for sale and asked him if he ...
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Comment on agent fees
Again very fair made it clear at start no hidden cost very professional And reasonable :) happy
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Jul 30,2014
Jul 30,2014
0
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William H Brown were professional and courteous during the whole process from making the initial viewing appointments until exchange. Any query was dealt with promptly and they always reported back. Nothing was too much trouble and I would recommend them to anyone either wishing to ...
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Jul 30,2014
Jul 30,2014
0
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We have used William H Brown in Sudbury now for a number of sales and purchases over the last few years and have never been disappointed. They have always gone the extra mile and there service amazing. We don't go anywhere else now as we ...
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Jul 29,2014
Jul 29,2014
0
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I would like to leave a review to thank you all for the service you provided to us throughout our purchase and sale. Your teams support was invaluable. In comparison with our experience of other local estate agents I felt your team stood apart, i'm ...
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Aug 13,2013
Aug 13,2013
0
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A fantastic service from Maire-Kate at William H Brown, Sudbury. Always available to speak to us, finding us the perfect tenant and guiding us through our first time experience of letting. Very highly recommend to anyone looking for first class service at a very good ...
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Jul 01,2013
Jul 01,2013
0
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We were very pleased with the service we received from William H Brown in Sudbury in regards to our move from Wisbech to the area. The staff were helpful, kind and nothing seemed to be too much trouble giving us a bit of strength as ...
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Apr 22,2013
Apr 22,2013
3
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I saw a William H Brown 'For Sale' board outside a property that we are really interested in a number of weeks ago. Upon getting home, I searched for the property online using various property sites, and the William H Brown site. I couldn't find ...
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What agent could do to change your mind?
Reply to you're potential customers!Attached Filesnbsp;
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Mar 27,2013
Mar 27,2013
2
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If you don't wish to sell your home then go on with William H Brown Sudbury !!! I have never received such bad service as we have from them - Viewers are non exsistent, The communication is a disgrace and to top it all off they ...
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What agent could do to change your mind?
Close down - Your a joke !Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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