100% lettings valuation accuracy
86% lettings fee satisfaction
Aug 21,2018
Aug 21,2018
0
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Went to Hart looking for a property to rent. When l entered the office I did not feel the welcome that customers should receive. Took two to five minutes for two agents to decide who was going to assist me. To myself I thought they were tossing a coin under the table. Then the lady decided to get up from her seat and greeted me, asked me what l was looking for then offered me a sit. Appreared she has used a whole bottle of Botox on her face. No smile no face expression what so ever. Gave my details and what l was looking for. Told she could call. The bitch had the nerve to ask me to look elsewhere instead of Bracknell. Was shocked thought I'd saying bitch where do u think l should consider relocating Slough?? But only in my thought. I was calm and professional. Had uploaded the apps so, l had updated of properties that were available for letting. I never received any call till now from Hart-Bracknell to ask if l was still looking. I saw few properties that suited my needs and financial statues. I'm shocked and let down. Looking back, having the conversation with the agent l reliase that she did not show any interest whatsoever.
Comment on agent fees
If they agents have no clue, how would l know
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Aug 21, 2018
Dear Cynthia, I am disappointed to hear you feel you may have had such a poor experience. Having checked our database I am unable to locate your registration details. Please feel free to contact me on 01344 303971 to discuss this mater further. Best wishes
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Latest Reviews
17th Nov 2022
reviewed by 'Iulian'
14th Oct 2022
reviewed by 'Danny'
13th May 2022
reviewed by 'Lana Pearce'
10th Mar 2022
reviewed by 'Ilda'
24th Jan 2022
reviewed by 'George and Ramzi Haddadin'
29th Jun 2021
reviewed by 'Elaine'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 86% | £675 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 3 | 5 | 1 | 0 | 1 | 1 | 1 | 1 |
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Nov 17,2022
Nov 17,2022
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Jasmine is a very kind agent who helped us a lot. She was patient and solved all the problems. Thank you!...
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Oct 14,2022
Oct 14,2022
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Jennifer Knowles as always went above and beyond with the advice and guidance she provided during our meeting.
The information given was second to none and I would highly recommend requesting her for honest and accurate advice whether it be on selling, buying or renting.
...
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May 13,2022
May 13,2022
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Incompetent Estate Agent . Total time waisters. Do not use the Estate Agents . They have no duty of care or consideration for there customers ....
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May 13, 2022
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Dear Lana
Thank you taking the time to post your review. Naturally we are disappointed to learn that your experience has not been positive. If you would like to email me the details of your concerns I will gladly look into things for you.
Calvin Roake
Estate Agency Director Middlesex ...
Mar 10,2022
Mar 10,2022
0
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I am very happy with the service provided by Haart in East Ham. I am so thankful to Sinan and Ummar for their hard work with respectful manner. Sinan had to find the new tenants in a short time and When I started to know ...
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Jan 24,2022
Jan 24,2022
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My son and I are so grateful to such a wonderful sales team led by Adam Holding and Callum Nagle and letting led by lady Jennifer Knowles.. We decided to sell our property and the sales team organised an open day and we had so ...
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Jun 29,2021
Jun 29,2021
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Katie Malham dealt with my concerns straight away. She was thoughtful ,caring and had sorted my concerns with in a few minutes. She was very professional. Thankyou Katie for your quick replies....
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Jun 10,2021
Jun 10,2021
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Jennifer Knowles recently helped me with my tenancy renewal and was great. I would highly recommend. Thank You Jen !...
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Mar 04,2021
Mar 04,2021
0
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Always an absolute pleasure dealing with Emma Saunders. Excellent service. You called me regarding electrical check, all sorted thank you...
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Jun 06,2020
Jun 06,2020
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My worst experience ever. I have been dealing with Jenny knowles from the Bracknell branch and I will leave them as soon as I can. To many things really wrong and I now realize the mistake I've made to leave SEARS.
Never again....
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Jun 11,2019
Jun 11,2019
2
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Awful customer service, my experience was from the Bracknell branch. If your looking to rent DO NOT go with haart. Falsely advertised a 'no deposit' scheme which actually turns out to be you signing up to be a member of some company.. and you don't ...
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Comment on agent fees
Bad, very high in correspondence to the poor customer service and unhelpful staff.
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Jun 27, 2019
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Horrendous company in all aspects, your better off finding a park bench ...
Aug 21,2018
Aug 21,2018
0
people found
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Went to Hart looking for a property to rent. When l entered the office I did not feel the welcome that customers should receive. Took two to five minutes for two agents to decide who was going to assist me. To myself I thought they ...
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read full review
Comment on agent fees
If they agents have no clue, how would l know
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Aug 21, 2018
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Dear Cynthia, I am disappointed to hear you feel you may have had such a poor experience. Having checked our database I am unable to locate your registration details. Please feel free to contact me on 01344 303971 to discuss this mater further. Best wishes ...
Jul 22,2017
Jul 22,2017
0
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My first experience with haart Bracknell was a call from Georgie Lark who was friendly and professional. We set up a property viewing and she met me at the property, on time and fully prepared. The property was exactly how Georgie had described it so ...
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Comment on agent fees
Completely reasonable
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Mar 09, 2018
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Hi there,
Thanks for your kind words and than you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Oct 06,2016
Oct 06,2016
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I have dealt with Jenny Knowles at the Haart Agency in Bracknell and she has always been kind and helpful and has been very sensitive in her dealings with me. Very professional but approachable....
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Comment on agent fees
Expensive but this is the norm in this area.
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Oct 07, 2016
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Hi Ros,
Thank you for your kind review of our Bracknell branch. we're pleased to hear they provided a kind, helpful and professional experience throughout. We will pass this feedback on.
Regards
Ross ...
Aug 29,2013
Aug 29,2013
2
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Absolutely disgusted by Haarts service. Was booked in for a viewing, had to take time off work to attend and 15 mins later no one had showed. Called the branch to be told that "Sam" was waiting inside the house for me. I therefore knocked on ...
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Nov 16,2010
Nov 16,2010
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If you want a quick reliable service, to be kept imformed and someone that will support you use Mathew Crame at the Bracknell office, he got me the house I wanted for the price I wanted and has given exceptional service throughout. My mother took ...
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Jan 10, 2011
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What a refreshing change from the baseless complaints. ...
Feb 03,2010
Feb 03,2010
0
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I must admit i didn't finish buying a property through Haart at Bracknell...because it's almost as if they didn't want me to buy from them as agents!
My Partner and I were initially extrememly happy with Haart, we went into the branch, someone (who ...
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Jun 03, 2010
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Using Fabio's analogy...you go to Asda to buy some beans. You see a tin you like, and it's price 50p so you take it to the till, but at the checkout it rings up as ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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