50% sales valuation accuracy
50% sales fee satisfaction
Jul 30,2018
Jul 30,2018
2
people found
this helpful
this helpful
My initial impression of Daniel Cobb Westminster was a positive one. From viewing the flat to signing the contract, everything was done quite promptly and the service was friendly enough. Once we moved in though, the service was a let down, particularly when dealing with the property management team. On one occasion, I was asked by Reagan to confirm dates for a routine check of the property. I made arrangements to work from home on the dates agreed to accommodate their request and ended up with no one turning up twice. Eventually, I just got told it would have to be moved to another month as she was very busy - not even sure that visit ended up taking place. Not the best service! When emailing to flag maintenance issues, it also took a lot of chasing to get a response. This has improved slightly since being given a different property manager, but I did find myself without a response to an issue flagged to Salome as well so may be a common occurrence across the whole team. Renewal fees should also be confirmed over email when communicating with tenants - although these may have been specified in the original contact agreed the year prior, it seems like common courtesy to remind tenants of this when starting the process over email - just came across a bit sneaky and put me off them even more. Overall just an underwhelming experience.
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Latest Reviews
22nd Mar 2021
reviewed by 'Nella'
25th Feb 2013
reviewed by 'Anna'
Opening Hours
Address
Daniel Cobb
46 Horseferry Road
Westminster,London
Greater London
SW1P 2AF
020 7222 1000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SW1V
- Westminster
- SW1P
- Pimlico
- SW1
- Victoria
- SW1E
- SW1H
- SW1A
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 22,2021
Mar 22,2021
1
people found
this helpful
this helpful
They did not act in my best interests, very poor service and not a professional attitude that you expect from an agent operating in Central London....
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Mar 22, 2021
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Dear Nella,
We are very sorry you feel this way about our service. I know the team have worked hard to try and meet yours and the landlords requirements. I am very happy to discuss further should you wish to contact me. My number is 0207 222 1000. In the meantime I wish you all the best with your next move.
Kind regards,
George Cobb
Managing Director ...
Jul 30,2018
Jul 30,2018
2
people found
this helpful
this helpful
My initial impression of Daniel Cobb Westminster was a positive one. From viewing the flat to signing the contract, everything was done quite promptly and the service was friendly enough. Once we moved in though, the service was a let down, particularly when dealing with ...
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May 13,2015
May 13,2015
3
people found
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this helpful
They are negligible when it comes to repairs on the property. Georgie comes across as condescending when corresponding via email. Does not take calls, does not call back....
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Mar 21,2013
Mar 21,2013
1
people found
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this helpful
Excellent letting results. Apartments let quickly with good rents being achieved. Also very good support in recommending improvements to the property to assist in increased rental value....
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Feb 25,2013
Feb 25,2013
1
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Daniel Cobb has acted on our behalf as property managing agents for over 3 years now and during this time, we have experienced the highest levels of service, objectivity in selecting tenants, proactive management in areas of maintenance and tenant requests, as well as timely and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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