1 Star Review
Jun 23,2018
By:
'Mariana'
Jun 23,2018
Branch: London, 273 Chiswick High Road
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: TW80
Branch: London, 273 Chiswick High Road
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: TW80
2
people found
this helpful
The experience renting a flat with this agency was horrendous. Not only are they terrible as agents but also managing the property.
I will list the problems we had during only 11 months of rental:
They offered us a flat with parking, once we moved we discovered that we did not have an allocated space.
They gave us a broken key to the bike storage and it took months to get a new one.
The inventory report did not detail any of the damage to the floor, we asked that they made an addendum and in spite of doing so, they claimed money to cover these damages at the end of the rent. We had to claim the deposit and although the arbitrator finally gave us the reason, we took months in recovering the money. They even wanted to charge us money to repair structural floor screams!
In winter, the hot water heater broke down and it took 3 weeks to repair it!
They calculated badly the money that we had to pay in the last month, I had to demand that they review it for weeks and never returned the money that it pays for more.
They put pressure on us with multiple calls and emails to leave the floor before the agreed date.
Avoid these people by all means!
2
people found
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