Thank you for your review Glenn

I have spoken to my letting and property management team regarding the matters you raise and can find no justification for your comments

I am advised that there a number of issues with your tenancy, including damage to the property caused by you or your co tenant & anti-social behaviour when you held a party.

My Property Management Team worked very hard to gain agreement to return the security deposit to you as you advised that you were no longer on talking terms with your co tenant

I have reviewed multiple emails from you Thanking the Team here for all their help.

You were also advised of the proposed deductions, which are all based on an Independent Inventory Check our report against the Independent Check in Report . Monies can never be taken from your deposit without your specific agreement, and you were invited to raise a dispute with The Tenancy Deposit Scheme for an independent adjudication if you did not agree. This you declined.

You have also chosen not to follow our complaints procedure which is clearly laid out on our website, but rather made untrue inaccurate statements on third party review sites.

There was never a threat of court; the TDS scheme is the appropriate, cost free, independent remedy. Our fees for references are prominently displayed in the office and on our website.

Out of the 782 reviews currently on allagents.co.uk, 98% are positive

Your very personal attacks on my staff are unhelpful. They are property professionals trying to deliver the best possible customer service. Cameron do not benefit whether tenants receive all or none of their deposit, post tenancy.

Cameron are always pleased to receive reviews, good or bad, where justified, fair and accurate. Your review, however, is none of these.


Nicholas Jordan
Managing Director