100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jul 30,2012
Jul 30,2012
1
people found
this helpful
this helpful
Beware Spencers have a lot of hidden costs. Make sure you read the contract especially with regards to exiting the property. For example, you could be charged 30 pounds for not cancelling your direct debit, or 30 pounds for not being there on the day you leave the property.
The most shameful charge is having to pay 20 pounds for a reference if you choose to change agencies when you move house.
It is not fair and is frankly rediculous, when would you ever get charged for a reference? This is the only example I have ever come across.
Oh and its 125 pounds to renew your tenancy after a year. They tried to charge us this when we just wanted to extend our tenancy by a month. The representative from Countrywide tried to say that it wasn't possible. It took a lot of phone calls to get them to drop it. Who in their right mind would pay 125 pounds to renew a contract, put in a get out clause, for the pleasure of staying on for one month extra?
The most shameful charge is having to pay 20 pounds for a reference if you choose to change agencies when you move house.
It is not fair and is frankly rediculous, when would you ever get charged for a reference? This is the only example I have ever come across.
Oh and its 125 pounds to renew your tenancy after a year. They tried to charge us this when we just wanted to extend our tenancy by a month. The representative from Countrywide tried to say that it wasn't possible. It took a lot of phone calls to get them to drop it. Who in their right mind would pay 125 pounds to renew a contract, put in a get out clause, for the pleasure of staying on for one month extra?
What agent could do to change your mind?
The agency comes across, unfortunately, as money grabbing opportunists. They must be making a fortune charging tenants! They should drop these disproportionate charges as customers will not come back to use them again.Attached Filesnbsp;
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Latest Reviews
9th Oct 2023
reviewed by 'mick geary'
13th Jul 2023
reviewed by 'Lucy'
17th Feb 2021
reviewed by 'Acp'
4th Dec 2020
reviewed by 'Christine'
17th Apr 2019
reviewed by 'Mo'
Opening Hours
Address
Spencers Countrywide
27 - 30 Halford Street
Leicester
Leicestershire
LE1 1JB
0116 202 9931
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £322,000 | £322,000 |
| Lettings | 100% | 50% | £700 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 3 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 09,2023
Oct 09,2023
0
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do not go no were near them all thy do is tell you lies thy do not confirm bookings i am shore Maxwell fisher does not not no whats going on in the office good luck with your under rated staff...
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Oct 09, 2023
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my comment is all true ...
Jul 13,2023
Jul 13,2023
0
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I have recently rented a property with Spencers estate agents and I must express my upmost satisfaction with the experience I had. I would particularly like to mention Zak Jones who was incredibly helpful, always available to answer my questions and address any concerns I ...
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Feb 17,2021
Feb 17,2021
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Selling my house through Spencer’s, sold quickly to a buyer not in a chain, my seller not in a chain either. Seemed to be going well until my buyer decided to use countywide as there conveyancer I have had nothing but delays, my solicitor ...
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Dec 04,2020
Dec 04,2020
0
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Sam Cable was friendly, efficient and professional in all my dealings with him. He was also very careful when visiting my home in these difficult times. I would recommend him to anyone who wants to rent out their property. Definitely 5* service. Thank you....
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Apr 17,2019
Apr 17,2019
2
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I rented a house and had soo many problems. Spencers were not interested as long as they got the rent. Which I stupidly paid in advance. There was a fridge on the drive which I was told would be removed the following Monday after moving ...
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Comment on agent fees
Real bad considering they did nothing to help me I don't know what they were talking my money for because as an agent they were useless.
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Jul 08,2014
Jul 08,2014
6
people found
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Please be aware that Spencers Countrywide Leicester cannot be held liable for advertising and renting a property which has major problems .We were put into a property with a boundary wall that had broken down , black mould throughout, raw sewerage flowing out the back garden , ...
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Jul 30,2012
Jul 30,2012
1
people found
this helpful
this helpful
Beware Spencers have a lot of hidden costs. Make sure you read the contract especially with regards to exiting the property. For example, you could be charged 30 pounds for not cancelling your direct debit, or 30 pounds for not being there on the day you leave ...
read full review
read full review
What agent could do to change your mind?
The agency comes across, unfortunately, as money grabbing opportunists. They must be making a fortune charging tenants! They should drop these disproportionate charges as customers will not come back to use them again.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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