50% sales valuation accuracy
50% sales fee satisfaction
Apr 24,2018
Apr 24,2018
2
people found
this helpful
this helpful
Horrendous - placed my parent's house on to the market with (unfortunately) Gibbs Gillespie after unwittingly believing their spiel - wish we had gone with Robsons ð - we only went with Gibbs Gillespie as "apparently" they had many people after Met Chalets requiring modernisation!
Gentleman showing prospective purchasers around was obviously unaware of what a Met Chalet was as tried telling my mother there was another one for sale locally until he showed her the same and she corrected him.
We were completely misled from the beginning and NEVER use an Estate Agents that have a so called Progression Team - they truly don't know what they are talking about. Every day we were fed story after story with management team and progression team totally contradicting each other and blaming each other - which resulted in a house bound 83 year old and physically disabled 49 year old being left without a sofa, washing machine, cooker, dining room table, chairs, bed, stool, fridge, freezer, dishwasher for almost two weeks.
After many years in the legal sector and my father having been a District Valuer we understand there can be many problems involved in Conveyancing but when you are told blatant lies it becomes a bit much. Especially when you are told by the so-called Director that they will call you Thursday (no call received) so sent an email to which the reply came back I tried to call you Wednesday - strange as no message left nor call logged? If this had been the case wouldn't you have tried again or at least sent an email saying you had tried to make contact? Currently deciding whether to take this matter further after their fees of £6,250.00 plus VAT were totally unjustified.
Gentleman showing prospective purchasers around was obviously unaware of what a Met Chalet was as tried telling my mother there was another one for sale locally until he showed her the same and she corrected him.
We were completely misled from the beginning and NEVER use an Estate Agents that have a so called Progression Team - they truly don't know what they are talking about. Every day we were fed story after story with management team and progression team totally contradicting each other and blaming each other - which resulted in a house bound 83 year old and physically disabled 49 year old being left without a sofa, washing machine, cooker, dining room table, chairs, bed, stool, fridge, freezer, dishwasher for almost two weeks.
After many years in the legal sector and my father having been a District Valuer we understand there can be many problems involved in Conveyancing but when you are told blatant lies it becomes a bit much. Especially when you are told by the so-called Director that they will call you Thursday (no call received) so sent an email to which the reply came back I tried to call you Wednesday - strange as no message left nor call logged? If this had been the case wouldn't you have tried again or at least sent an email saying you had tried to make contact? Currently deciding whether to take this matter further after their fees of £6,250.00 plus VAT were totally unjustified.
Comment on agent fees
Bad given stress caused by incompetence
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Latest Reviews
9th Sep 2022
reviewed by 'Anaelle'
29th Jul 2016
reviewed by 'Andrew'
21st Feb 2016
reviewed by 'Mary'
29th May 2014
reviewed by 'Happy'
Opening Hours
Address
Gibbs Gillespie
Pinn House, 2 High Street
Pinner
Greater London
HA5 5PW
020 8866 2777
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £625,000 | £625,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 2 | 0 | 4 | 1 | 1 | 1 | 0 | 1 |
Areas covered
- HA5
- HA6
- HA3
- HA2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 09,2022
Sep 09,2022
0
people found
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this helpful
Victoria is a good professionnal, she help us to find a good place and for the administration.
She was helpful and really reactiv. Happy to work with the agency....
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Apr 24,2018
Apr 24,2018
2
people found
this helpful
this helpful
Horrendous - placed my parent's house on to the market with (unfortunately) Gibbs Gillespie after unwittingly believing their spiel - wish we had gone with Robsons ð - we only went with Gibbs Gillespie as "apparently" they had many people after Met Chalets requiring modernisation!
Gentleman ...
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Comment on agent fees
Bad given stress caused by incompetence
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Apr 01,2017
Apr 01,2017
0
people found
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this helpful
They were very helpful in negotiating property deals. Their recommendation of a solicitor made the process very easy, and I would thoroughly recommend this fantastic team....
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Not applicable.
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Jul 29,2016
Jul 29,2016
0
people found
this helpful
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I have just exchanged on a house purchase after many months of waiting. The process is naturally stressful but the professionalism and determination of Rosie to secure the property for me in extremely challenging circumstances was first class.
Rosie did everything to secure this purchase ...
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Feb 21,2016
Feb 21,2016
0
people found
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I recently exchanged and completed on my properties. The lease on my flat was particularly onerous and Adam went over and above his role to ensure matters were dealt with expeditiously and I was kept informed at all times. He remained calm and practical which ...
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Comment on agent fees
Fees were negotiated upfront and were not mentioned again. Very clear
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Feb 22, 2016
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(1)
Dear Mary - Thank you for taking the time to write a review about the service you received from Adam in our Pinner sales office. We're delighted to hear that things went smoothly and that you happy with the way in which he handled matters. It is always a pleasure to receive positive feedback about our staff. Kind regards, Jo ...
May 29,2014
May 29,2014
1
people found
this helpful
this helpful
Having previously successfully bought and sold through GG in Pinner we were keen to use them again to sell our house. We had already had an offer accepted on a property so were desperate to get under offer ourselves. With 2 weeks to christmas Liam managed ...
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May 30, 2014
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(1)
Dear Happy Customer, thank you for taking the time to write a review. Liam is a highly experienced agent and he is an asset to Gibbs Gillespie and I will be sure to pass on your kind comments to him.
We look forward to continuing our good relationship with you in the future,
Kind regards,
Kelly ...
Dec 21,2013
Dec 21,2013
0
people found
this helpful
this helpful
We went with another agent at first as they were nearer than Gibbs Gillespie (although GG have now opened an office in the area) and after 3 months we still hadn't sold our property. So we changed to Gibbs Gillespie who sold it within a few ...
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Dec 23, 2013
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(1)
Good morning Claire, thank you for your kind comments. Paul is a valued member of our Pinner Sales team and I will pass on your thanks to him.
We hope you have a wonderful Christmas and Happy 2014,
Thanks ...
Aug 07,2012
Aug 07,2012
2
people found
this helpful
this helpful
My friends and I rented a student property in Uxbridge for six months (our first rented house). After experiencing some issues with the state we received the property in, our Property Manager, Nicola Martin (Pinner branch), was there to help. Nikki was always very approachable ...
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Jul 19,2012
Jul 19,2012
1
people found
this helpful
this helpful
Very professional service. Drove up the sales price. Well vetted buyer which led to a very smooth transaction....
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Apr 01,2012
Apr 01,2012
3
people found
this helpful
this helpful
The property brochure (picture of front of property) had the 150-180ft electric pylon air brushed out of the photo. Good tactic to get bods through the door but is it legal???...
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Dec 12,2010
Dec 12,2010
1
people found
this helpful
this helpful
The Lettings Administration Departmnet REALLY do go teh extra mile!!!! Nicola Martin & Andrew Pearce (specifically Nicola). have been dealing with an issue at my property in Northwood, where my ground floor property has had visible signs of Subsidence to the Superstructure. They have been dealing ...
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Sep 25,2010
Sep 25,2010
1
people found
this helpful
this helpful
The staff at pinner lettings have been very professional and friendly while helping us find the right tenants. Special thanks to Mark Lander who has always greeted phone calls warmly and helped us in many ways. Keep up the good work guys - you are ...
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Jul 29,2010
Jul 29,2010
1
people found
this helpful
this helpful
Thanks Gibbs Gillespie Pinner! I have not had a single day unrented in my property for 5 years. The sales department are excellent!...
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Jun 17,2010
Jun 17,2010
1
people found
this helpful
this helpful
Very responsive and a comprehensive range of services. Aftercare from the Accounts Team very reassuring and efficient at resolving any issues. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:27 PM 12/02/2016 by allAgents
