Wapping, London, E1W
2.2/5, 13 reviews
31% recommended
100% sales valuation accuracy
100% sales fee satisfaction

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“Discriminatory and lying employees...”

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Apr 19,2018
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Christopher
By: 'Mirela'
Apr 19,2018
5 people found
this helpful
In a building managed by R&R, due to major issue, a temporary generator was placed to supply heating in front of my flat. It was making noise and creating fumes so I couldn't sleep, and I am pregnant. I got in touch with one of the employees Christopher to explain my problem. He assured me that the company cares about the tenants and promised a financial compensation for my trouble. Afterwards I tried contacting him to know when this generator will be removed nearly every day for the past months, he was not replying to my emails and creating different scenarios regarding the generator when I managed to get him on the phone- clearly R&R never had the intention to provide the promised compensation for the period of the temporary generator's installation (what was supposed to be 2 weeks, and turned out to be three months). He was even hiding just to avoid my calls, which is pathetic and vile especially since this was causing a problem for a pregnant lady. He kept abusing my patience while pretending to have sent me emails with updates regarding my situation and making me believe that my problem will be handled respectfully. I even remember how he specifically mentioned that the Board has sufficient funds to compensate me for no mater how long the generator is placed ... In the end, after nearly three months of misery, I had to evict the building, but Christopher wasn't bothered by that at all. This is an act of discrimination and erratic behaviour that created health issues for my baby and myself, so I will not remain silent and will contact UK authorities and the public because people deserve to know.
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Latest Reviews

View all Reviews 13
8th Mar 2022
reviewed by 'Eugenia'
“I wanted to give a shoutout to Aliah and Alex. They were kind, professional, and incredibly helpful - really went ......”
27th Apr 2021
reviewed by 'J H'
“Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to ......”
25th Dec 2020
reviewed by 'Giuseppe'
“THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a ......”
23rd Jul 2020
reviewed by 'A.'
“Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. ......”
6th Sep 2018
reviewed by 'Donna'
“Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was ......”
27th Aug 2018
reviewed by 'Ms'
“I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
123 Wapping High Street
Wapping,London
Greater London
E1W 3NQ
020 7650 5350, 020 7650 5351

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £460,000 £460,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 2 0 3 1 0 1 0 1 4
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“I wanted to give a shoutout to Aliah and Alex......”

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Mar 08,2022
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Aliah
By: 'Eugenia'
Mar 08,2022
0 people found
this helpful
I wanted to give a shoutout to Aliah and Alex. They were kind, professional, and incredibly helpful - really went the extra mile to assist us....
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By: Ria Burton
Mar 30, 2022
View all comments (1)
Dear Eugenia, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team ...

“Unfortunately Dexters let down their professi......”

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Apr 27,2021
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By: 'J H'
Apr 27,2021
0 people found
this helpful
Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later. They gave us incorrect information about important aspects of what was in the property which ...
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“THEY ARE DANGEROUS, AVOID!! Nathan (the agent......”

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Dec 25,2020
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Nathan
By: 'Giuseppe'
Dec 25,2020
2 people found
this helpful
THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone ...
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By: Sarah Tranter
Jan 22, 2021
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Dear Giuseppe, I am concerned to read your review and have brought this to the attention of the Director for the office and we will be in touch. Kind regards, Sarah Tranter ...

“Very professional 10/10. Holly was I great ve......”

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Jul 23,2020
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Holly
By: 'A.'
Jul 23,2020
0 people found
this helpful
Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. Great job, thanks....
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“Sales completion...”

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Sep 06,2018
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By: 'Donna'
Sep 06,2018
0 people found
this helpful
Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was invaluable....
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“Excellent Service...”

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Aug 27,2018
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Adam
By: 'Ms'
Aug 27,2018
0 people found
this helpful
I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none like Dexters. I found them all very pleasant, honest, professional & very accommodating. Adam Camplin was very patient and diligent in his work. If anyone is ...
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Comment on agent fees
I think that they are very reasonable
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By: Marilyn
Sep 03, 2018
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Dear Ms Luck, We are delighted to read that our Wapping Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Discriminatory and lying employees...”

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Apr 19,2018
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Christopher
By: 'Mirela'
Apr 19,2018
5 people found
this helpful
In a building managed by R&R, due to major issue, a temporary generator was placed to supply heating in front of my flat. It was making noise and creating fumes so I couldn't sleep, and I am pregnant. I got in touch with one ...
read full review
Comment on agent fees
N/a
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“The most appalling company I've ever encountered - avoid at ......”

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Jan 06,2018
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By: 'S.'
Jan 06,2018
8 people found
this helpful
The most appalling company I've ever encountered - avoid at all costs! Rendall & Rittner charge an extortionate management fee and to me as a resident have offered no value whatsoever. They don't respond to phone calls or emails or make contact when they say they ...
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Comment on agent fees
Extortionate for zero value.
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“Rendall & Rittner are an absolute disgrace. They have no interest ......”

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Feb 26,2017
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By: 'Chelsea'
Feb 26,2017
16 people found
this helpful
Rendall & Rittner are an absolute disgrace. They have no interest in residents' wishes whatsoever - their own needs come first and then their paymaster Berkeley Homes. The Rendall & Rittner complaints policy is a self-serving joke and they have even censored notes from residents' meetings (2 a ...
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Comment on agent fees
outrageous - 7% increase this year (2017/18) when inflation has been well below 2 % for many years.
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“My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the ......”

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Dec 15,2016
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Charles
By: ''mr'
Dec 15,2016
11 people found
this helpful
My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the Management company for One Osnaburgh st, London, NW1 3DE A number of leaseholders came forward to report a concierge had been using keys to access their apartments without their permission. The same concierge was also ...
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“Rendall & Rittner managed our building for 3 years. They were appointed ......”

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Mar 26,2016
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By: 'Lauren'
Mar 26,2016
12 people found
this helpful
Rendall & Rittner managed our building for 3 years. They were appointed via the LVT, they were to obtain 6 years accounts from the landlord to give to lessees. They did not also they failed to provide their accounts. The works carried out were shoddy many never finished ...
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What agent could do to change your mind?
HIGH
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HIGH
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“Extremely rude and provide only minimal service. Ignored requests to ......”

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Sep 16,2015
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Robert Scullion
By: 'Stay'
Sep 16,2015
7 people found
this helpful
Extremely rude and provide only minimal service. Ignored requests to clean mildew buildup, saying it was common in London apartments. Made threats over using deposit to pay last month rent, even though Apartment was vacated and inspected. Did some sort of fake request for damage, ...
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“For over 5 months now, they are owing me rent and ......”

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Jun 08,2012
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Charles
By: 'Ladi'
Jun 08,2012
6 people found
this helpful
For over 5 months now, they are owing me rent and have refused to contact me with no explanation...
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What agent could do to change your mind?
They should at least repond to my phone calls or email request fro an explanation.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:28 AM 28/03/2016 by Robert Scullion-Smith

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