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Todds Estates
1/5, 1 Reviews
0% Recommended
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0% letting fee satisfaction
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Todds Estates
6 Kingston Rd,HU10 6BNCertified Customer Experience
Report Summary
Report generated on (03 May 2025 @ 02:27:14)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
LINDA on 2nd Jul 2012
1 Star Review
My first experience with the general office in Todds was good. Although some of their information was misleading.
My problems started when I was left without heating and hot water for more than 21 days during last year's cold snap. I asked for some sort of compensation, but was refused by the landlord. The situation then went from bad to worse, so I gave notice to leave, and left the property how I found it.
I asked prior to leaving if there would be a representative present to look over the property before I vacated. I was told no, and just put the keys through the office letter box. 20 days later I received a letter claiming that I had caused almost £300 pounds of damage to the fridge. Ms Todd supplied photographs of the damage to the fridge. I explained that the property was left in good order and that Todds were actually in breech of their own terms and conditions and that someone should have been present to hand the property back to. Strong letters were sent by Todds explaining that the money for the damage would be removed from my deposit.
I requested the name of the company my deposit was being held by but was ignored. I sent a second letter requesting the name of the company and also explaining that they were breaking the law by not leaving my deposit in on of the protected schemes. Four days later I received a personal cheque from Ms Todd for the full amount of my deposit.
During the whole process I found Ms Todd aloof, rude and very arrogant.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
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"My first experience with the..."
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1 Star Review
By : 'LINDA'
Services : Letting(As a Tenant)
Would you recommend ? : No
2 Jul 2012
People found this helpful2
My first experience with the general office in Todds was good. Although some of their information was misleading. My problems started when I was left without heating and hot water for more than 21 days during last year's cold snap. I asked for some sort of compensation, but was refused by the landlord. The situation then went from bad to worse, so I gave notice to leave, and left the property how I found it. I asked prior to leaving if there would be a representative present to look over the property before I vacated. I was told no, and just put the keys through the office letter box. 20 days later I received a letter claiming that I had caused almost £300 pounds of damage to the fridge. Ms Todd supplied photographs of the damage to the fridge. I explained that the property was left in good order and that Todds were actually in breech of their own terms and conditions and that someone should have been present to hand the property back to. Strong letters were sent by Todds explaining that the money for the damage would be removed from my deposit. I requested the name of the company my deposit was being held by but was ignored. I sent a second letter requesting the name of the company and also explaining that they were breaking the law by not leaving my deposit in on of the protected schemes. Four days later I received a personal cheque from Ms Todd for the full amount of my deposit. During the whole process I found Ms Todd aloof, rude and very arrogant.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Todds Estates
6 Kingston Rd, Willerby, East Riding of Yorkshire
HU10 6BN
01482 655 588
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
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My first experience with the ...
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1 Star Review
By : 'LINDA'
Branch : Willerby, 6 Kingston Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
2 Jul 2012
People found this helpful2
My first experience with the general office in Todds was good. Although some of their information was misleading. My problems started when I was left without heating and hot water for more than 21 days during last year's cold snap. I asked for some sort of compensation, but was refused by the ... Read Full Review
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My first experience with the general office in Todds was good. Although some of their information was misleading.
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LINDA WALKER said about Todds Estates
Services : Letting( As a Tenant )Date: 2nd Jul 2012
My first experience with the general office in Todds was good. Although some of their information was misleading.
My problems started when I was left without heating and hot water for more than 21 days during last year's cold snap. I asked for some sort of compensation, but was refused by the landlord. The situation then went from bad to worse, so I gave notice to leave, and left the property how I found it.
I asked prior to leaving if there would be a representative present to look over the property before I vacated. I was told no, and just put the keys through the office letter box. 20 days later I received a letter claiming that I had caused almost £300 pounds of damage to the fridge. Ms Todd supplied photographs of the damage to the fridge. I explained that the property was left in good order and that Todds were actually in breech of their own terms and conditions and that someone should have been present to hand the property back to. Strong letters were sent by Todds explaining that the money for the damage would be removed from my deposit.
I requested the name of the company my deposit was being held by but was ignored. I sent a second letter requesting the name of the company and also explaining that they were breaking the law by not leaving my deposit in on of the protected schemes. Four days later I received a personal cheque from Ms Todd for the full amount of my deposit.
During the whole process I found Ms Todd aloof, rude and very arrogant.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
