“I chose this agent because I had bought a property ......”
1 Star Review
Oct 05,2017
By:
'Pearl'
Oct 05,2017
Branch: Preston, 311 Garstang Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PR1
Branch: Preston, 311 Garstang Road
Sales (Prospective customer)
Postcode: PR1
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I chose this agent because I had bought a property through them in the past and on that occasion they'd been very good. Not so this time. Communication was very poor. I was checking my property one day and spotted viewers waiting to see another flat, so asked if they'd like to see mine as well. When they entered it they said they'd been trying to book an appointment with no success. Given that I'd offered to do viewings if the agents were stuck I wasn't best pleased and let them know. I received a 'courtesy call' after my flat had been on the market a couple of months, informing me that an identical one had appeared on Rightmove at 15K below the asking price for mine, which obviously worried me. A quick google on my part revealed that the agents were scam artists who undervalued properties to get viewers in then inflated the price (the property has since been removed from the market). I'm astonished that they as professionals didn't know about this company, that I had to email them with this info, & that my email was never acknowledged. I could have been panicked into reducing the price of my property to well below market value. That was the last communication I had with them. I think they got only 2 people through the door in 5 months. I've now gone with another agent, & to the bitter end, total disinterest from them. They didn't ask why I was changing agents, and I had to contact them to recover the key to my property. Very, very disappointed in the whole experience. Had they been in the least bit concerned I wouldn't be doing this review, but they weren't.
Comment on agent fees
Special offer on so slightly below the going rate
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