Hall & Benson
Allestree, Derby, DE22
3.6/5, 17 reviews
65% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction

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“This company is an absolute joke. We have been renting ......”

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Aug 22,2017
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By: 'Gab'
Aug 22,2017
3 people found
this helpful
This company is an absolute joke. We have been renting our house for over two years and we still have the same leek that we reported nearly two years ago. Now our boiler is giving us problems and it's taking them forever to sort it. All they do is send people out to "have a look" but it never gets fixed. I've lost count of the amount of times we've had to report issues that never get fixed. Also the staff at the allestree branch are very rude. My mother who is paying the rent even got told off for time wasting after reporting something. As if they are the ones who are experiencing inconvenience by sending people out all the time. Never use this company, they are time wasters and will not resolve any problems you report.
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Latest Reviews

View all Reviews 17
30th Oct 2024
reviewed by 'Aloise'
“We lived at a property for over two years. Ended up moving out because no maintenance was done. There was ......”
8th Jul 2024
reviewed by 'Sundas'
“100% would recommend to friends and family. Staff is amazing really friendly and helpful.Katie Broderick was amazing and sorted everything ......”
8th Jul 2024
reviewed by 'Julie'
“Just sold an ex-rental property through Hall and Benson and I am very happy with the service they provided. They ......”
21st Jun 2024
reviewed by 'Amy'
“The team (particularly Katie) were incredibly helpful. They answered my questions promptly and got my rental sorted out within a ......”
17th Jan 2024
reviewed by 'Charlotte Allen'
“Rented with Hall and Benson Allestree for 3 years. Mice was getting into the property and nothing was done about it ......”
6th Dec 2022
reviewed by 'Jill'
“Jessica is always our go to person when we need to re let a house. Always welcoming, knowledgeable and efficient....”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Hall & Benson
23 Park Farm Centre, Park Farm Drive,
Allestree,Derby
Derbyshire
DE22 2QQ
01332 555945

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £300,000
Lettings 100% 86% £495 £1,420
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 4 4 0 3 0 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Alfreton, DE55
Allestree, DE22
Belper, DE56
Derby, DE1
Derby, DE21

“Horrible Property Maintenance...”

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Oct 30,2024
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By: 'Aloise'
Oct 30,2024
0 people found
this helpful
We lived at a property for over two years. Ended up moving out because no maintenance was done. There was a fire at the property and it was never repainted. Even the cleaning of the smoke damage took months. Property inspection reports are just a ...
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“Made process easy Great customer service...”

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Jul 08,2024
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Katie
By: 'Sundas'
Jul 08,2024
0 people found
this helpful
100% would recommend to friends and family. Staff is amazing really friendly and helpful. Katie Broderick was amazing and sorted everything out quickly and kept me informed at every stage of renting. Very please with the standard of service. Million stars from me....
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“Excellent service...”

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Jul 08,2024
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By: 'Julie'
Jul 08,2024
0 people found
this helpful
Just sold an ex-rental property through Hall and Benson and I am very happy with the service they provided. They organised all the viewings and kept me fully informed. They took the stress out of the process, found me a good buyer. It was well ...
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“The team (particularly Katie) were incredibly......”

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Jun 21,2024
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Katie
By: 'Amy'
Jun 21,2024
0 people found
this helpful
The team (particularly Katie) were incredibly helpful. They answered my questions promptly and got my rental sorted out within a week. Thanks guys!...
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“AVOID Hall and Benson Allestree...”

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Jan 17,2024
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By: 'Charlotte Allen'
Jan 17,2024
0 people found
this helpful
Rented with Hall and Benson Allestree for 3 years. Mice was getting into the property and nothing was done about it and was even suggested I was making it up as they didn't see them running about in the day while they were there. Nothing was ...
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“Letting service...”

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Dec 06,2022
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Jessica
By: 'Jill'
Dec 06,2022
0 people found
this helpful
Jessica is always our go to person when we need to re let a house. Always welcoming, knowledgeable and efficient....
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“From start to finish, Lisa and her team have ......”

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Oct 28,2022
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Lisa
By: 'Andy Beeston'
Oct 28,2022
1 people found
this helpful
From start to finish, Lisa and her team have been outstanding in selling our house, even after a couple of people backed out, they still kept persevering and now I think we've finally sold. Thanks again to Lisa and the rest of her team...
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“Unprofessional service & staff...”

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Jul 25,2022
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By: 'Tracey Edwards'
Jul 25,2022
3 people found
this helpful
Not interested in working with the vendor to sell a property. The sales process is poor not to mention the communication or lack of it from the staff and the general customer service is left wanting. If you want to sell your property then don't ...
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“Flat sold today, many thanks to Lisa and Abi ......”

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Mar 02,2022
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Lisa
By: 'Anne & Chris'
Mar 02,2022
1 people found
this helpful
Flat sold today, many thanks to Lisa and Abi who were brilliant, very positive and kept us up to date, we do not feel they could have done any more, professional and friendly. Thanks to all the staff we have met and talked to in ...
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“I and my family member had covert intrusive s......”

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Jun 23,2021
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By: 'Mcleish'
Jun 23,2021
0 people found
this helpful
I and my family member had covert intrusive surveillance, ( we are born in Derbyshire and are not criminals) the covert surveillance put on us unlawfully, has caused theft, harm, vandalism, data affected, defamation, phone bugging on our devices and games consoles and broadband, negative information ...
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“We have been using Hall and Benson lettings f......”

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May 04,2021
Minithumbup
By: 'Brian & Karen Dinsmore'
May 04,2021
0 people found
this helpful
We have been using Hall and Benson lettings for several years and we have found them to be very organised and professional. I would happily recommend their services....
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“I must thank staff at Park Farm branch Allest......”

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Jan 29,2020
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Tim
By: 'Jackie'
Jan 29,2020
0 people found
this helpful
I must thank staff at Park Farm branch Allestree especially Tim Bull for his help and support. Tim was always quick to respond to me, he made the whole moving experience a lot easier! Any query I had was quickly and efficiently resolved. Thanks again ...
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“I am disgusted in the way the lettings depart......”

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Jan 15,2020
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By: 'Helen'
Jan 15,2020
6 people found
this helpful
I am disgusted in the way the lettings department with this company treated me. Taken money with no recipts, false promises, eviction two days before Christmas and lied to repeatedly then hounded to hand keys in early. Left hand doesn't know what right hand is ...
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“A fantastic estate agent, with lovely staff. ......”

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Nov 06,2019
Minithumbup
By: 'Carrina'
Nov 06,2019
0 people found
this helpful
A fantastic estate agent, with lovely staff. I was dreading looking for a new property but the whole experience was problem free and I was kept updated with the progress of my purchase frequently and any questions I had were answered with confidence and reassurances, ...
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“A moving experience...”

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Sep 30,2019
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Helen
By: 'Ceri'
Sep 30,2019
0 people found
this helpful
Helen Moulson found us our dream home. She worked tirelessly to ensure we got the house and kept us up to date with every development and was always on hand to answer any queries or questions. Would highly recommend the first class, friendly service we ...
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“Hall & Benson Allestree office. Mike Walters helped me through the ......”

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Jan 31,2018
Minithumbup
By: 'L'
Jan 31,2018
1 people found
this helpful
Hall & Benson Allestree office. Mike Walters helped me through the process of putting my house up for sale, including recommending a solictor called D C Law in Stockport who are very good. Using this solicitor made the sale so easy and hassle free. 5 stars. From ...
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Comment on agent fees
Fees were to be as expected
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“This company is an absolute joke. We have been renting ......”

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Aug 22,2017
Minithumbdown
By: 'Gab'
Aug 22,2017
3 people found
this helpful
This company is an absolute joke. We have been renting our house for over two years and we still have the same leek that we reported nearly two years ago. Now our boiler is giving us problems and it's taking them forever to sort it. ...
read full review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Hall & Benson, Derby DE22 2QQ



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