100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Aug 05,2017
Aug 05,2017
2
people found
this helpful
this helpful
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a number.
Comment on agent fees
Fairly priced
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Latest Reviews
10th Nov 2023
reviewed by 'Alex'
28th Oct 2021
reviewed by 'troy blackburn'
14th Jul 2021
reviewed by 'Nima'
25th Jun 2021
reviewed by 'Paul Walker'
22nd Feb 2021
reviewed by 'Mohammadali'
Opening Hours
Address
Dockside Property Services
206 High Street
Rochester,Medway
Kent
ME1 1JA
01634 400 922
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £175,000 | £550,000 |
| Lettings | 97% | 95% | £400 | £1,705 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 40 | 3 | 33 | 7 | 9 | 0 | 2 | 0 | 7 | 0 |
Areas covered
- ME1
- ME2
- ME4
- ME7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 18,2023
Dec 18,2023
0
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Thrilled about my new apartment! The spacious layout and natural light are a game-changer. Unpacking felt like unwrapping surprises, and the neighborhood vibe is so welcoming. Grateful for this fresh start!
Alice was great, Thanks ever so much 😊...
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Nov 10,2023
Nov 10,2023
0
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Moving can be very stressful and from start to finish Dockside property made the process very smooth. Any queries was dealt with very professional. I'm disappointed they are not managing the property....
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Oct 28,2021
Oct 28,2021
0
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fantastic staff members are very helpful to customers a 5***** A1 place to go to to get new property in the Gillingham agents shop...
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Jul 14,2021
Jul 14,2021
0
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I would like to thank Ms Ellie at Dockside for being so supportive, communicative and helpful with managing my property.
You are amazing.
Thank you :)...
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Jun 25,2021
Jun 25,2021
0
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Jenny has been brilliant from start to finish in our purchase of an apartment with her as selling agent. She was supportive and extraordinarily helpful at even the most difficult times in our journey (and there were a few!). Cool, calm and collected at all ...
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Feb 22,2021
Feb 22,2021
0
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I would like to thank Ms Jenny Foster for her professionalism, true caring nature and the ability to communicate effectively during the sell process.
Thank you ?....
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Nov 06,2020
Nov 06,2020
0
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I had to rent a property in Rochester at really short notice as my landlord had his place repossessed. The Dockside office found me and my wife a really great flat and handled all the paperwork really quickly. They made a stressful time in my ...
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Oct 18,2020
Oct 18,2020
0
people found
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The Dockside Property Services team have been very helpful when letting out my home, following my move to France. The new tenant has been excellent and the whole process has been seamless. 5 out of 5 for service and help....
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Sep 29,2019
Sep 29,2019
1
people found
this helpful
this helpful
We have found Jennifer and the team at Dockside to be friendly but highly professional. They have a good knowledge of the market and acted quickly in marketing our property. Communication was good and we found a new tenant quickly and without fuss. Would happily ...
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Mar 27,2019
Mar 27,2019
1
people found
this helpful
this helpful
The team at dockside have been excellent with helping me with my first time renting would definitely use them again, very helpful and provide a excellent service...
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Oct 30,2018
Oct 30,2018
0
people found
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I contacted Dockside for a valuation on my flat and was impressed by the quick and friendly service. The whole thing took a few days from start to finish. I was then contacted after the viewing (by phone and email) and received sound advice regarding ...
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Comment on agent fees
Think their fees are standard, most are charging around 1.5%
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Aug 23,2018
Aug 23,2018
0
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So promt with everything. Really bent over backwards to help me get into the property I had my eye on. Made everything so easy. Helpful and friendly. Both Alice and Adam provided amazing customer service. Highly recommend. Thank you!...
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Comment on agent fees
Good
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Jul 27,2018
Jul 27,2018
0
people found
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Adam impressed me with the manner in which he handles our requests and maintenance with the house.
There are always going to be communication issues between landlord and tenant when going through a third party but Adam manages to keep on top.
Over all a ...
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Comment on agent fees
Fees are standard and service is good.
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Jul 26,2018
Jul 26,2018
0
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Adam was excellent at listening to our concerns and negotiating the return of our deposit. We were very pleased with the service....
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Jul 26,2018
Jul 26,2018
0
people found
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I have found Adam to be very professional and helpful when it comes to managing my property . He has a can do attitude and goes out his way to solve any issues with the flat or the tenant ....
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Comment on agent fees
considering the problems I have had with the property the agents fees are acceptable but not the tenancy renewal fees which I found excessive but to be fair that was before Adam joined the team.
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Aug 05,2017
Aug 05,2017
2
people found
this helpful
this helpful
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a number....
read full review
read full review
Comment on agent fees
Fairly priced
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Yes
Jul 28,2017
Jul 28,2017
0
people found
this helpful
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Despite the property that i rented being very upmarket, the service i received during my tenancy of over three years was very poor....
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Comment on agent fees
No comment
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Jun 19,2017
Jun 19,2017
3
people found
this helpful
this helpful
Jennifer's enthusiasm for her job and her market knowledge are excellent. She listens and understands what is important to a seller whilst offering knowledgeable advice at the same time. I highly recommend Jennifer's services; her approach and sincerity will continue to hold Dockside Property Services ...
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Comment on agent fees
Reasonable
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Oct 08, 2019
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(1)
Roberto Inacio dos Santos
Previous address: 180 Castle Road Chatham
Me4 5hz ...
Jun 10,2017
Jun 10,2017
2
people found
this helpful
this helpful
I discovered Dockside through the blog that Mr Fortag writes. It is refreshing to see an agent offering info that is not only useful but also free!...
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Jun 06,2017
Jun 06,2017
2
people found
this helpful
this helpful
I have now been renting through Dockside for 5 years. I moved into a flat in Rochester and have now moved to the Quays. Their service was really good and because I looked after the flat I got all of my deposit back. They are thorough ...
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Comment on agent fees
Fees are ok.
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May 31,2017
May 31,2017
2
people found
this helpful
this helpful
Disgraceful agency!!!
Don't get tricked by them or the reviews on this website! We did and we'll regret it forever! This is not the first time we work with a letting agency, but this one is the worst of all!!! Staff not trained properly. No ...
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Comment on agent fees
Worst!
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Jun 06, 2017
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(1)
Thank you for your comments. Our team at Dockside take all feedback seriously. We pride ourselves on excelling at transparency in every aspect of our business. We can not discuss details of any transaction on an open forum such as this. We do suggest that you contact us directly to discuss your experience in further detail and allow the full facts to be considered.
We wish you all the best,
The Dockside Team ...
Apr 27,2017
Apr 27,2017
3
people found
this helpful
this helpful
Spencer is a knowledgeable chap who knows not only the Medway property market very well but is also well upto speed with the current law for landlords. He offers a great service and brilliant advice....
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Feb 02,2017
Feb 02,2017
4
people found
this helpful
this helpful
Emma and Grace were both really helpful with the process and getting things done whilst a long sale dragged on them there always responded and always made sure I was updated and went out of there way to help...
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Jul 15,2016
Jul 15,2016
3
people found
this helpful
this helpful
I am happy for living in my rented property. Many thanks to Kristina Caws's previous work and many kind help and keep in good touch by email during my application process. Help me to choose best property which I rented even if I did not ...
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What agent could do to change your mind?
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Comment on agent fees
Good
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May 03,2016
May 03,2016
2
people found
this helpful
this helpful
I had a good experience with Dockside from the beginning, they kept me informed every step of the way on the sale of the house. Trevor was very efficient in arranging to come and take photos and get the property live on the market....
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Comment on agent fees
Good
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Apr 26,2016
Apr 26,2016
2
people found
this helpful
this helpful
Trevor came round and gave us a great valuation on our property, he was very efficient in talking us through the process and returned to take photos of our property and our property was put online the same day. Even better we had an offer ...
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Comment on agent fees
Good
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Apr 26,2016
Apr 26,2016
2
people found
this helpful
this helpful
I am long term landlord from dockside and never had a problem with staff, any maintenance issues my tenant has reported have had been resolved very quickly....
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Comment on agent fees
Really reasonable
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Apr 26,2016
Apr 26,2016
2
people found
this helpful
this helpful
Cathryn and Emma always updated me and my partner on the sale of our property. Very reliable and efficient would defiantly recommend....
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Comment on agent fees
Good
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Apr 22,2016
Apr 22,2016
3
people found
this helpful
this helpful
We are new customers to the area, Grace showed us around the apartments at the Quays, she was very helpful with our searches and found us a happy home to stay in....
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Comment on agent fees
good
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Dec 16,2015
Dec 16,2015
3
people found
this helpful
this helpful
I am a tenant of Dockside Property Services and reside in The Quays. Dockside have always looked after the flat very well and have dealt with any problems in a quick manner. The staff are polite and helpful....
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Tiffany
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Spencer
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Alice
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Adam
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Harry
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:26 PM 11/03/2016 by allAgents
