50% sales valuation accuracy
0% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction
Jul 07,2017
Jul 07,2017
2
people found
this helpful
this helpful
Poor customer service, contacted them on two different occasions to ask for a viewing on a property, never got any response. After my second email, a few days later, the property I asked to view had been taken. Would not recommend, they are the least pro-active company ever.
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Latest Reviews
11th Sep 2018
reviewed by 'rupeski'
13th May 2018
reviewed by 'Michael'
26th Apr 2018
reviewed by 'pam'
13th Mar 2018
reviewed by 'Tom'
7th Jul 2017
reviewed by 'JHLL'
Opening Hours
Address
Strutt & Parker
Theatre Royal, 14-16 Shoplatch
Shrewsbury
Shropshire
SY1 1HR
01743 284200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £500,000 | £500,000 |
| Lettings | 67% | 67% | £600 | £700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 1 | 0 | 1 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
May 13,2018
May 13,2018
0
people found
this helpful
this helpful
It is now 3 years since we purchased an apartment through Strutt and Parker and then contracted them to set up and look after the letting of the property. I can honestly say they made the complete process a simple, totally uncomplicated and stress free pleasure. ...
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Apr 26,2018
Apr 26,2018
0
people found
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i must comment on the efficient, friendly, courteous way my enquiry was handled by Paula. I was in Ludlow for a day, and she managed to arrange an appointment for me, at short notice, to view the property I am now living in. I went ...
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Comment on agent fees
the fees are in line with what I expected
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Apr 26,2018
Apr 26,2018
0
people found
this helpful
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Paula is extremely efficient and always replies to my queries quickly. She is very polite, honest and knowledgeable during conversations on the phone or correspondence via email.
As we have a handful of properties with S&P - I do prefer just dealing with the ...
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Comment on agent fees
All fine
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Mar 13,2018
Mar 13,2018
0
people found
this helpful
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Our first rental in Shropshire was handled by Paula Olufsen who we found very efficient hard working and charming to deal with, seeing us through the initial rental process with ease and professionalism. She ironed out problems of which there were quite a few after ...
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Jul 07,2017
Jul 07,2017
2
people found
this helpful
this helpful
Poor customer service, contacted them on two different occasions to ask for a viewing on a property, never got any response. After my second email, a few days later, the property I asked to view had been taken. Would not recommend, they are the least ...
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Jan 26,2016
Jan 26,2016
5
people found
this helpful
this helpful
Absolutely dreadful! Payed for are reference fee and everything checked out. Did not contact us when they said they would, had to chase them all the time. Was told the house was ours on Thursday to then be told on Friday another applicant had been ...
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What agent could do to change your mind?
They should of gave us back are reference fee as they let another applicant through after we applied.Attached Filesnbsp;
Comment on agent fees
They should of gave us back are reference fee as they let another applicant through after we applied.
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Dec 23,2015
Dec 23,2015
7
people found
this helpful
this helpful
Not informative, i have had to continuously chase them. When I do chase them they ask for information that they already hold, obviously do not read their emails. Biased, allow personal opinions to interfere with their professional judgement. Do not use or rely on this ...
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Sep 11,2018
Sep 11,2018
16
people found
this helpful
this helpful
We decided to sell our house with Strutt and Parker, who style themselves as a premium estate agent capable of achieving the best price for your house and as a result they charge a percentage that is at the top of the bracket of most ...
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Comment on agent fees
They are expensive. I don't mind that in itself, but if you pay the top prices you expect a good level of service. Their prices do not offer value for money.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
