“Undervalued the rent by £250-300 pcm. Lost tenants paperwork. Tried ......”
1 Star Review
Jun 09,2017
By:
'NeverAgain'
Jun 09,2017
Branch: Cobham, 3 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: KT22
Branch: Cobham, 3 High Street
Lettings (as a Landlord)
Postcode: KT22
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Undervalued the rent by £250-300 pcm. Lost tenants paperwork. Tried to delay tenants moving in day before they were due to. Lost our keys, employed locksmith who broke our front door & refused to accept liability, causing damage (ie the door now doesn't shut properly). No legal agreement issued as names of landlord were incorrect. £500 fees taken that were never discussed or agreed to. Provided 'model tenants who have rented with us for years' who consistently paid late, refused access, caused damage and threatened us with 'squatting' when we tried to gain our property back through the proper channels. We ended up reporting them to the obudsmen.
Comment on agent fees
BAD/RIP OFF
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