Leamington Spa, CV32
4.1/5, 21 reviews
71% recommended
67% sales valuation accuracy
73% sales fee satisfaction
75% lettings valuation accuracy
99% lettings fee satisfaction

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“I have to agree with the Bad Reviews made by ......”

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May 23,2017
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lucy
By: 'Mr'
May 23,2017
6 people found
this helpful
I have to agree with the Bad Reviews made by other Clients who have tried to Sell with Connells. The main problems is there Sales dept which has a High turn over off Sales Staff. One day you will be talking to someone then a few days later they have left the Company.
Very hard to get them on the phone and leaveing a message you very rarely get a reply.
Be prepared to do your own viewings as they concentrate on the higher priced properties as they get a larger personel Commision.
Tried to complain to Head Office but you get the same reply speak to the Branch..
Took my property off the market with them & instructed another Agent who Sold my property in 10 Days for the full asking price.
Comment on agent fees
Fees are high
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Latest Reviews

View all Reviews 21
8th Aug 2023
reviewed by 'Rahul'
“As per my initial discussion with your Connells Sales team in Leamington Spa they advised that we review the property ......”
18th Oct 2022
reviewed by 'Marta'
“We finally did it!! We would like to thank Lucy as she has been really helpful and understanding to us. ......”
9th Mar 2022
reviewed by 'Mark'
“Leanne and the team have been brilliant in finding a tenant for our property. Great service all round ! Thanks...”
27th Sep 2021
reviewed by 'Cristina Galalae'
“Leanne and her team were just the best. I had to move abroad during the pandemic and Leanne helped my ......”
31st Mar 2021
reviewed by 'Dawn C'
“When looking for a tenant, I contacted Connells and a lovely girl called Katy was on hand to help. She ......”
11th Mar 2021
reviewed by 'Dip'
“Lucy,Julie,Paul and Sam have all been amazing! They have responded to all queries promptly and gone over my ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
7\\\/8 Euston Place
Leamington Spa
Warwickshire
CV32 4LL
01926 881 441

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 73% £185,000 £275,000
Lettings 75% 99% £650 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 2 0 5 2 3 0 1 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“As per my initial discussion with your Connel......”

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Aug 08,2023
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vanessa
By: 'Rahul'
Aug 08,2023
0 people found
this helpful
As per my initial discussion with your Connells Sales team in Leamington Spa they advised that we review the property value before putting it on market and ensure its best price for our buyers to ensure its not over valued and we act on there ...
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“Thank you Lucy...”

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Oct 18,2022
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lucy
By: 'Marta'
Oct 18,2022
0 people found
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We finally did it!! We would like to thank Lucy as she has been really helpful and understanding to us. Our buying process has been quite long and we have faced so many difficulties with the solicitors. However, Lucy was always there for us. She ...
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“Great Service...”

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Mar 09,2022
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Leanne
By: 'Mark'
Mar 09,2022
0 people found
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Leanne and the team have been brilliant in finding a tenant for our property. Great service all round ! Thanks...
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“Leanne and her team were just the best. I had......”

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Sep 27,2021
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Leanne
By: 'Cristina Galalae'
Sep 27,2021
0 people found
this helpful
Leanne and her team were just the best. I had to move abroad during the pandemic and Leanne helped my tenent with anything that he needed, arranged for him to move out when he wanted to, kept an eye on my place when it remained ...
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“When looking for a tenant, I contacted Connel......”

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Mar 31,2021
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Katy
By: 'Dawn C'
Mar 31,2021
0 people found
this helpful
When looking for a tenant, I contacted Connells and a lovely girl called Katy was on hand to help. She helped me from the initial sign up all the way through to moving my tenant in within a matter of weeks. Katy, you’re a ...
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“Prompt,helpful,professional and great people...”

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Mar 11,2021
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lucy
By: 'Dip'
Mar 11,2021
0 people found
this helpful
Lucy,Julie,Paul and Sam have all been amazing! They have responded to all queries promptly and gone over my listing as many times as I have wanted! They helped me sell and buy and have been on the ball with every aspect! I highly ...
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“Very professional...”

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Mar 11,2021
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lucy
By: 'Carolyn'
Mar 11,2021
0 people found
this helpful
Lucy and her team were just the best. We live in Australia and so we had to do everything remotely which was a worry for us, but Lucy was so professional, quick with responses and answered all my queries and worries very quickly. I truly ...
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“Thank you to all the staff at Connells who ha......”

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Dec 15,2020
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lucy
By: 'Maria'
Dec 15,2020
0 people found
this helpful
Thank you to all the staff at Connells who have helped me sell my property. I would definitely recommend Connells they are very good and always quick to respond with any updates or questions to do with my sell. They have made the process very ...
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“A very big thank you to Julie at Leamington C......”

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Aug 14,2020
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Julie
By: 'Sharan'
Aug 14,2020
0 people found
this helpful
A very big thank you to Julie at Leamington Connells for the amount of time and effort she put into the purchase of our first home. Julie is truly fabulous and we cannot thank her enough!...
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“Very good...”

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Aug 14,2020
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Julie
By: 'Harj'
Aug 14,2020
0 people found
this helpful
Overall a very good service provided by Julie and all the other staff we had to deal with in regards to our property purchase. Kept us informed and up to date with what was going on and helped chase down the conveyancer when they were ...
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“Positive Renting Experience...”

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May 30,2019
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Clodagh
By: 'Jharris'
May 30,2019
1 people found
this helpful
Would just like to say how easy and straightforward it was dealing with Connells for the duration of my tenancy. Also thank you to Clodagh for all her help and support during the end of my tenancy....
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“excellent communication...”

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Jan 21,2019
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Clodagh
By: 'emma'
Jan 21,2019
0 people found
this helpful
I always receive excellent communication from Clodagh for all 3 properties, i could not wish for better overall service, i have recommended connells on numerous occasions...
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Comment on agent fees
fair
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“Customer Service...”

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Nov 01,2018
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Clodagh
By: 'Deborah'
Nov 01,2018
0 people found
this helpful
I wish to thank Ms Matthews for her manner when communicating with me. Even though I don't always reply promptly she remains professional and respectful towards me. She keeps me updated on the status of the property, repairs and maintenance. I am thankful to her ...
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“Wife called to view a property advertised by Connells on ......”

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Aug 25,2017
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By: 'Annoyedbuyer'
Aug 25,2017
6 people found
this helpful
Wife called to view a property advertised by Connells on Rightmove. The agent instead spent 10 minutes trying to make my wife agree to a Mortgage Review with their 'in -house' mortgage adviser. My wife told her that 1. We are on a 5 year mortgage on our ...
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Comment on agent fees
NA
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“I have to agree with the Bad Reviews made by ......”

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May 23,2017
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lucy
By: 'Mr'
May 23,2017
6 people found
this helpful
I have to agree with the Bad Reviews made by other Clients who have tried to Sell with Connells. The main problems is there Sales dept which has a High turn over off Sales Staff. One day you will be talking to someone then a ...
read full review
Comment on agent fees
Fees are high
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“I lost a lot of money because of Connells inability ......”

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Apr 07,2017
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By: 'Disgruntled.'
Apr 07,2017
3 people found
this helpful
I lost a lot of money because of Connells inability to manage the vendor I was buying from. They let me carry on with searches and surveys whilst knowing full well the vendor hadn't got a mortgage in place or properly appointed her solicitor. Turns ...
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Comment on agent fees
On par with others.
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“We rented the flat through Holly, and the property is ......”

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Mar 23,2017
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By: 'wckchai'
Mar 23,2017
1 people found
this helpful
We rented the flat through Holly, and the property is managed by Jessica. They are both very nice and efficient when I asked them for helps. In addition, Heather who we encountered in person the most in the branch was very friendly and helpful. About ...
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Comment on agent fees
Standard.
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“Hannah was the agent selling my house ,I found her ......”

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Feb 25,2017
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hannah
By: 'Pauline'
Feb 25,2017
1 people found
this helpful
Hannah was the agent selling my house ,I found her very helpful and very efficient.always returned my calls if she wasn't available when I rang....
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Comment on agent fees
Very much the same as other agents.
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“As a landlord I have been helped by Jessica for ......”

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Dec 13,2016
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By: 'Mr'
Dec 13,2016
1 people found
this helpful
As a landlord I have been helped by Jessica for more than a year now. Jessica knows my property, how best to contact me, when to contact me and when not to. She is competent, polite and eternally upbeat. Jessica utilises a range of local ...
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Comment on agent fees
Though I initially though that the full management fees were more than I wished to pay, the agency secured a monthly rent above expectations that more than compensated for the 10% fee.
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“Just have to say a big THANKYOU to Hannah and ......”

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Dec 08,2016
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hannah
By: 'mike'
Dec 08,2016
0 people found
this helpful
Just have to say a big THANKYOU to Hannah and Lucy for all their hard work concerning my recent sale. .Great effort put in to get viewings and a very Professional attitude to me the customer. Would highly recommend the company to anyone looking for ...
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Comment on agent fees
Average
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“In general terms I find Connells Leamington Spa to be ......”

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Dec 06,2013
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vanessa
By: 'Robert'
Dec 06,2013
13 people found
this helpful
In general terms I find Connells Leamington Spa to be unreliable when it comes to viewings, unresponsive to telephone enquiries and often ignore messages, and arrogant. Ms Mills should be singled out as one of the rudest and most arrogant estate agents you will ever ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Leamington Spa CV32 4LL



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