0% lettings valuation accuracy
25% lettings fee satisfaction
May 02,2017
May 02,2017
11
people found
this helpful
this helpful
Vile and conniving, those are words that just about come close to describing the * Walsall branch of Homepoint. Their wretched art practiced on unsuspecting tenants and landlords, leaving them empty of pocket and heart, and in some cases, home. Wretched beyond any decent measure, there is no depth they will not sink to in their disgusting practice of burdening people already in difficult circumstances in order to fill their own pockets. The rodent in charge of handling deposits, Paul, is one to keep an eye out for. That one will try to come up with all sorts of nonsensical 'rules' and 'regulations' to try and convince you that your deposit is forfeit. Watch out for Sophie too, although very low in intelligence, she has experience in shortchanging people. Although none of these scammers are terribly smart, they have the advantage of knowing how to con people. Make no mistake, trusting Homepoint Walsall is something that you WILL come to regret deeply.
Comment on agent fees
Tenancy renewal fee £90 (scam) Checkout Fee £95(scam) Reference Fee £75(scam) Debt Collection Letter £45 (cruel) Deposit-£one month's rent (you may or may not get this back, but you WILL have to fight for it!)
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Aug 13, 2020
I have dealt with Homepoint for over 10 years and they have become worse year by year. I have to keep chasing money from my tenants and still don't receive payments. Do not let this company let your property if you want regular payments passed on to you. I have always had discrepancies with them but they have now got to rock bottom. I think that it's time to call it a day
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Latest Reviews
15th Oct 2021
reviewed by 'D.H'
20th Sep 2019
reviewed by 'Stacey'
13th Jul 2019
reviewed by 'Nas'
29th Mar 2019
reviewed by 'Asim'
2nd May 2017
reviewed by 'Jabbar'
Opening Hours
Address
Homepoint Estate Agents Ltd
35-37 Bridge Street
Walsall
West Midlands
WS1 1DP
01922 895674
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 25% | £625 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 15,2021
Oct 15,2021
0
people found
this helpful
this helpful
Was meant to collect keys, paid all money to be told 45mins the landlord changed his mind. The manager blamed everybody else. Very unprofessional. Credit checks not completed properly....
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Sep 20,2019
Sep 20,2019
0
people found
this helpful
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From start to finish I was very well looked after, communication was second to none, staff were always friendly and always got back to me promptly
Nathan Pooni was excellent...
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Jul 13,2019
Jul 13,2019
6
people found
this helpful
this helpful
Home point in Walsall are the worst, unprofessional people I have ever seen in my life! They are all liars and have no empathy. I had such an awful experience with them . In the end, I ended up homeless. Never ever use them. Stay away ...
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Mar 29,2019
Mar 29,2019
5
people found
this helpful
this helpful
Hi, they trap you with lie and then do not help you at all, they said property will be refurbished and everything will be ready soon, but on the day i was moving , nothing was changed in property. i am fighting and going to sue ...
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May 02,2017
May 02,2017
11
people found
this helpful
this helpful
Vile and conniving, those are words that just about come close to describing the * Walsall branch of Homepoint. Their wretched art practiced on unsuspecting tenants and landlords, leaving them empty of pocket and heart, and in some cases, home. Wretched beyond any decent measure, there ...
read full review
read full review
Comment on agent fees
Tenancy renewal fee £90 (scam) Checkout Fee £95(scam) Reference Fee £75(scam) Debt Collection Letter £45 (cruel) Deposit-£one month's rent (you may or may not get this back, but you WILL have to fight for it!)
Was this helpful?
Yes
Yes
Aug 13, 2020
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(1)
I have dealt with Homepoint for over 10 years and they have become worse year by year. I have to keep chasing money from my tenants and still don't receive payments. Do not let this company let your property if you want regular payments passed on to you. I have always had discrepancies with them but they have now got to rock bottom. I think that it's time to call it a day ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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