Maidstone, ME14
1.6/5, 10 reviews
10% recommended
25% lettings valuation accuracy
71% lettings fee satisfaction

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“Oh dear oh dear! I did not read the reviews! ......”

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Apr 09,2017
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By: 'Lady'
Apr 09,2017
7 people found
this helpful
Oh dear oh dear! I did not read the reviews! I am in the mid of dealing with them until i read the reviews.To my suprised I found something not going very well bottom line not professional but I carry on due to so desperate to rent a property that they offered.Now i just see "What Happen" to be honest the deal is not smooth being a "PROFESSIONAL"
Comment on agent fees
When come to money they wanted it ASAP for their fee etc. Agent fees Oh yes BAD
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Latest Reviews

View all Reviews 10
14th Feb 2024
reviewed by 'KirstenSteve'
“Misled by unprofessional staff who verbally offered a path that wasn't actually available and this cost me over £500. Email not ......”
2nd Nov 2023
reviewed by 'Uche Ogbonna'
“Great experience from Ashton Burkinshaw.Super professional. Jason is the best...”
26th Mar 2023
reviewed by 'Find another agent'
“Communication poor to start and shocking at the end, many emails and calls unanswered. Called for different phones to see ......”
14th May 2020
reviewed by 'Paul'
“Lost job due to covid 19. Made contact 2 months ago with near on 20 emails with not one single reply. Now I ......”
24th Jul 2017
reviewed by 'never'
“Poor and dishonest serviceDeep dissapointment with Ashton Burkenshaw. I have just let my house through them. I specified no pets. ......”
2nd Jul 2017
reviewed by 'Lesley'
“I viewed a property and said I wanted to proceed with renting it, they sent the paperwork via email, I ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: Closed
  • Sunday: Closed
Address

Ashton Burkinshaw
11 King Street
Maidstone
Kent
ME14 1PX
01622 619396

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 25% 71% £700 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 1 4 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Beware...”

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Feb 14,2024
Minithumbdown
By: 'KirstenSteve'
Feb 14,2024
0 people found
this helpful
Misled by unprofessional staff who verbally offered a path that wasn't actually available and this cost me over £500. Email not replied to in 2 weeks. Complaints procedure is being pursued currently....
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“Great experience from Ashton Burkinshaw.Super......”

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Nov 02,2023
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Jason
By: 'Uche Ogbonna'
Nov 02,2023
0 people found
this helpful
Great experience from Ashton Burkinshaw.Super professional. Jason is the best...
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“A poor experience...”

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Mar 26,2023
Minithumbdown
By: 'Find another agent'
Mar 26,2023
1 people found
this helpful
Communication poor to start and shocking at the end, many emails and calls unanswered. Called for different phones to see if that made a difference, it didnt, and left messages that were never returned. Commitment to maintenance prior to moving in never completed. The timescales ...
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“Lost job due to covid 19. Made contact 2 mont......”

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May 14,2020
Minithumbdown
By: 'Paul'
May 14,2020
0 people found
this helpful
Lost job due to covid 19. Made contact 2 months ago with near on 20 emails with not one single reply. Now I have been offered a new job thankfully and need to move urgently but again not one single person person will reply back to me with ...
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“Poor and dishonest serviceDeep dissapointment with Ashton Burkenshaw. I have ......”

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Jul 24,2017
Minithumbdown
By: 'never'
Jul 24,2017
6 people found
this helpful
Poor and dishonest service Deep dissapointment with Ashton Burkenshaw. I have just let my house through them. I specified no pets. I was told that the tenants had rented off AB before and they had a good history. I now find a pet in the ...
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Comment on agent fees
Who cares about the fees if they are not open with you.
Feature review Comments (1) Report abuse Print review
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By: Tenant
Aug 13, 2018
View all comments (1)
Being the ‘said' tenant above, I can assure you we approached AB regarding our very well behaved family cat, who spent most of his time outdoors, prior to accepting the tenancy. We were left hanging and could get no answers. Referencing took over a month, no idea why, we are excellent tenants and only chose to rent due to work commitments, locations, having been a landlord myself in the past am fully aware of all legislation and how to conduct myself, I treat any property as I would my own, wi ...

“I viewed a property and said I wanted to proceed ......”

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Jul 02,2017
Minithumbdown
By: 'Lesley'
Jul 02,2017
4 people found
this helpful
I viewed a property and said I wanted to proceed with renting it, they sent the paperwork via email, I called after the weekend to discuss paying the deposit and they said that the property had been taken by someone else. They said they had ...
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“At first Ashton Burkinshaw was a good company to deal ......”

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Jul 01,2017
Minithumbdown
By: 'BrunoBear_CoffeeAddict'
Jul 01,2017
4 people found
this helpful
At first Ashton Burkinshaw was a good company to deal with. As new tenants they they were helpful and friendly and the team offered guidance. Fast forward a few years and the level of service has dropped - whether this is connected to Countrywide or ...
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Comment on agent fees
Poor value for money given the level of service
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“Oh dear oh dear! I did not read the reviews! ......”

Share on :
Apr 09,2017
Minithumbdown
By: 'Lady'
Apr 09,2017
7 people found
this helpful
Oh dear oh dear! I did not read the reviews! I am in the mid of dealing with them until i read the reviews.To my suprised I found something not going very well bottom line not professional but I carry on due to so ...
read full review
Comment on agent fees
When come to money they wanted it ASAP for their fee etc. Agent fees Oh yes BAD
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The lettings agent was all over me like a rash ......”

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Nov 20,2015
Minithumbdown
claim your profile
Joanne
By: 'Fabri'
Nov 20,2015
6 people found
this helpful
The lettings agent was all over me like a rash when I handed my £25k to them upfront for the rental of a property which to my horror ended up having a list of problems. The property management company that is used should be closed ...
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“Oh dear, this really is the worst agency I've ever ......”

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Feb 18,2014
Minithumbdown
By: 'Oh'
Feb 18,2014
6 people found
this helpful
Oh dear, this really is the worst agency I've ever used for renting properties out. There was no care, no help, no follow up and little knowledge of the process, especially for eviction of some terrible tenants (tenants that they had found for me!). It ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ashton Burkinshaw, Maidstone ME14 1PX



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