Swanley, BR8
4.7/5, 90 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
92% lettings fee satisfaction

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“Me and my partner where very happy with the overall ......”

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Apr 17,2017
Minithumbup
By: 'Clarke'
Apr 17,2017
1 people found
this helpful
Me and my partner where very happy with the overall process of the completion of our rental of 7 new cottages bean. Both Chloe and Amy where very efficient with the handling of the whole process. We since have phoned about a couple of issues in the property, those issues have been delt with promptly also. Going forward again we would be more than happy to use this estate agent when searching for new properties.
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Latest Reviews

View all Reviews 90
2nd May 2023
reviewed by 'Randrit'
“The agents are always responsive to inquiries and are very helpful.All online flat photos are authentic. The homes are ......”
11th Mar 2021
reviewed by 'Kevin Hall'
“Had a great experience with Alexia and Emma at the Swanley branch, was very helpful throughout the process of me ......”
16th Mar 2020
reviewed by 'John'
“We sold our house and needed somewhere to rent for six months. We viewed the property and from the moment ......”
2nd Mar 2020
reviewed by 'John'
“Complete tripe is all I can say for all their positive reviews. We had business we them and they cost ......”
23rd Oct 2019
reviewed by 'Julie'
“Natalie, Ellie & Shannon were really great in getting me a new tennant, proffessional agents in Swanley really recomend them....”
6th Mar 2019
reviewed by 'CS'
“The team at the Swanley branch were friendly and helpful to deal with in regards to viewings and getting the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Mann
1 Manse Parade, London Road
Swanley
Kent
BR8 8DA
01322800176

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 94% 92% £600 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 44 5 1 0 0 0 2 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Tennant...”

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May 02,2023
Minithumbup
By: 'Randrit'
May 02,2023
0 people found
this helpful
The agents are always responsive to inquiries and are very helpful. All online flat photos are authentic. The homes are in excellent condition. Additionally, they ensure that the home is professionally cleansed prior to your move-in. Every (minor) concern I had has been resolved swiftly. ...
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“Had a great experience with Alexia and Emma a......”

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Mar 11,2021
Minithumbup
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Alexia
By: 'Kevin Hall'
Mar 11,2021
0 people found
this helpful
Had a great experience with Alexia and Emma at the Swanley branch, was very helpful throughout the process of me obtaining my property. Made a very stressful move so much easier and would highly recommend....
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“Disgusted!...”

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Mar 16,2020
Minithumbdown
By: 'John'
Mar 16,2020
0 people found
this helpful
We sold our house and needed somewhere to rent for six months. We viewed the property and from the moment we paid the deposit we had issues. Shannon from their Swanley office failed to have the property ready to move into on time and cost ...
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“Complete tripe is all I can say for all their......”

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Mar 02,2020
Minithumbdown
By: 'John'
Mar 02,2020
0 people found
this helpful
Complete tripe is all I can say for all their positive reviews. We had business we them and they cost us a lot of money. Their business practices, their methods, the people they employ, the way things get done says everything about who they are ...
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“Natalie, Ellie & Shannon were really great in......”

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Oct 23,2019
Minithumbup
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Ellie
By: 'Julie'
Oct 23,2019
0 people found
this helpful
Natalie, Ellie & Shannon were really great in getting me a new tennant, proffessional agents in Swanley really recomend them....
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“Poor service...”

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Mar 06,2019
Minithumbdown
By: 'CS'
Mar 06,2019
1 people found
this helpful
The team at the Swanley branch were friendly and helpful to deal with in regards to viewings and getting the tenancy arranged. Unfortunately it was all downhill from there. Nobody turned up at the arranged time to do the check in and inventory, I had ...
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“First Class...”

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Jan 07,2019
Minithumbup
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Shannon
By: 'Mike'
Jan 07,2019
0 people found
this helpful
I recently rented a flat through your branch in Swanley. I would like to thank Shannon and Ellie for making a stressful thing go like clockwork. All I can say is that they are outstanding!!!!. Thank you for all your help. Keep up the good ...
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Comment on agent fees
good because of the standard of service was first class
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“A Big Thank You...”

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Aug 16,2018
Minithumbup
By: 'Joe'
Aug 16,2018
0 people found
this helpful
Having spent a number of years in a property managed by the Swanley team I am now looking to move on. I would like to pass on a big thank you to everyone for making the experience pleasurable and pain free. The support provided has ...
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Comment on agent fees
I believed the fees to be a little high when engaging in a tenancy however over the years it has turned out to be worth the money.
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“Very friendly and kept in communication with us all the ......”

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Feb 02,2018
Minithumbdown
By: 'Joe'
Feb 02,2018
1 people found
this helpful
Very friendly and kept in communication with us all the way through to keep us updated with the process, first Charlie with the viewing of the property and then Chloe with the final stages & paperwork. 5 star....
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Comment on agent fees
Good (Black Friday deal)
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“Four years of letting. Excellent service from Amy.Problems dealt ......”

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Jan 24,2018
Minithumbup
By: 'John'
Jan 24,2018
1 people found
this helpful
Four years of letting. Excellent service from Amy. Problems dealt with efficiently. Calls always returned promptly. Smooth changeover of tenants. Highly recommended, difficult to see how the service could be improved....
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Comment on agent fees
Good value as far as I am concerned.
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“Very friendly and proactive staff, they made the whole process ......”

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Jan 11,2018
Minithumbup
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Chloe
By: 'Kate'
Jan 11,2018
1 people found
this helpful
Very friendly and proactive staff, they made the whole process of renting a property a pleasure. Brilliant positive customer service skills from the whole team, thank you Charlie, Chloe and Amy for making us feel valued tenants...
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Comment on agent fees
Good
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“Amy cook and her team were very professional and delt ......”

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Jan 05,2018
Minithumbup
By: 'Ravi'
Jan 05,2018
0 people found
this helpful
Amy cook and her team were very professional and delt with my query promptly and efficiently. I was very happy with the complete service....
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Comment on agent fees
There are agents that will charge 6% plus vat for rent collection only
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“Amy cook and her team were very professional and delt ......”

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Jan 05,2018
Minithumbup
By: 'Ravi'
Jan 05,2018
1 people found
this helpful
Amy cook and her team were very professional and delt with my query promptly and efficiently. I was very happy with the complete service....
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Comment on agent fees
There are agents that will charge 6% plus vat for rent collection only
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“I found Mann Countrywide, and in particular Amy, really great ......”

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Dec 14,2017
Minithumbup
By: 'Lisa'
Dec 14,2017
1 people found
this helpful
I found Mann Countrywide, and in particular Amy, really great to work with. Amy was very helpful, explained everything clearly and was willing to be flexible and accommodate our requirements....
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Comment on agent fees
Very reasonable
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“Charlie (MANN, Swanley) showed us 2 really nice flats to rent ......”

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Sep 17,2017
Minithumbup
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Chloe
By: 'Nicole'
Sep 17,2017
0 people found
this helpful
Charlie (MANN, Swanley) showed us 2 really nice flats to rent of which one was absolutely stunning. He helped us competently and supportively to make the right decision. Chloe (MANN, Swanley) guided us through the whole application process in a kind and capable manner. With their ...
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“Chloe Dyer was really helpful and made the moving process ......”

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Aug 18,2017
Minithumbup
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Chloe
By: 'Cece'
Aug 18,2017
0 people found
this helpful
Chloe Dyer was really helpful and made the moving process as smooth as possible, from going through the paperwork to the signing of the documents. Very accommodating and friendly staff in Mann and I am happy with the excellent customer service I received both from ...
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Comment on agent fees
Not the best - they were a bit steep but its done now
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“Very helpful very pleasant would recomend to other people to ......”

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May 09,2017
Minithumbup
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Chloe
By: 'Joanne'
May 09,2017
1 people found
this helpful
Very helpful very pleasant would recomend to other people to use this branch and to deal with Amy or chloe...
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Comment on agent fees
Very friendly staff very polite Amy and chloe were very helpful
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“I have worked very closely with Mann Countrywide for several ......”

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May 08,2017
Minithumbup
By: 'Laura'
May 08,2017
1 people found
this helpful
I have worked very closely with Mann Countrywide for several years. I have found Amy and Chloe to be extremely professional and helpful in all area's of my business needs....
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“Me and my partner where very happy with the overall ......”

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Apr 17,2017
Minithumbup
By: 'Clarke'
Apr 17,2017
1 people found
this helpful
Me and my partner where very happy with the overall process of the completion of our rental of 7 new cottages bean. Both Chloe and Amy where very efficient with the handling of the whole process. We since have phoned about a couple of issues in ...
read full review
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“Shocking approach to "managing" a let property - I still ......”

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Mar 24,2017
Minithumbdown
By: 'Marion'
Mar 24,2017
1 people found
this helpful
Shocking approach to "managing" a let property - I still have nightmares about this horrible man. We had holes in the roof, rising damp, faulty electrics and then to add insult to injury he messed up my application with my next property meaning I lost ...
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Comment on agent fees
high fees
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“Great agent! Friendly service! Very pleased with agent would highly ......”

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Mar 22,2017
Minithumbup
By: 'Haydar'
Mar 22,2017
0 people found
this helpful
Great agent! Friendly service! Very pleased with agent would highly recommend! Property was let within the same day of instruction...
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“Both these members of staff have been very help full ......”

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Mar 16,2017
Minithumbup
By: 'john'
Mar 16,2017
0 people found
this helpful
Both these members of staff have been very help full to me when dealing with any thing to do with my house , over the phone or by email....
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Comment on agent fees
Good
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“If you are looking to sell your house I would ......”

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Mar 16,2017
Minithumbup
By: 'Lkerr'
Mar 16,2017
0 people found
this helpful
If you are looking to sell your house I would highly recommend Gary and the Swanley team at Mann. Everything from the valuation, advice, photographs and communication throughout the process was excellent....
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Comment on agent fees
Good, I was very happy with the fee agreed.
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“I had such a good experience with Man , Swanley! Amy ......”

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Dec 16,2016
Minithumbup
By: 'Kelsi'
Dec 16,2016
0 people found
this helpful
I had such a good experience with Man , Swanley! Amy and Sarah were both friendly, efficient and easy to speak to ladies! We had a quick move in time of just over a week - a lot quicker than we expected being that the move ...
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Comment on agent fees
Good
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“Gary, Sarah and Amy look after our portfolio of properties ......”

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Dec 13,2016
Minithumbup
By: 'Arvida'
Dec 13,2016
0 people found
this helpful
Gary, Sarah and Amy look after our portfolio of properties throughout Kent and provide an excellent professional and friendly service. They have an outstanding knowledge of the area and are fast to respond to any requests or queries. Having used various other agents in the ...
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“Excellent customer service, fantastic knowledge of the property and surroundings. ......”

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Aug 26,2016
Minithumbup
By: 'Ashley'
Aug 26,2016
0 people found
this helpful
Excellent customer service, fantastic knowledge of the property and surroundings. Also it was great to see is somebody that didn't have to read anything from a book/paperwork, they knew exactly what information was needed to pass on and wasn't kept sitting in the office ...
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Comment on agent fees
Not a bad word to say, all positives
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“Everyone at mann conducted a excellent service , hassle free ,easy ......”

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Aug 15,2016
Minithumbup
By: 'Steve'
Aug 15,2016
0 people found
this helpful
Everyone at mann conducted a excellent service , hassle free ,easy and regular communications is 100%, I would strongly recommend these highly proffesional staff to anyone , they made my moving stress free ....
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Comment on agent fees
Agent fees are very honest
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“I have recently rented a property through Mann in Swanley ......”

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Aug 02,2016
Minithumbup
By: 'Rob'
Aug 02,2016
0 people found
this helpful
I have recently rented a property through Mann in Swanley and the service from start to finish was the best I could of dreamed of. All aspects and requirements were explained in detail and help with every part of the moving process was at hand. ...
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Comment on agent fees
Good
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“Very pleased with the advice and support offered by the ......”

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Jul 27,2016
Minithumbup
By: 'MT'
Jul 27,2016
0 people found
this helpful
Very pleased with the advice and support offered by the staff at Mann's. Nothing was too much trouble and staff were quick to respond to the many questions asked in person, over the phone and by email. Would recommend them!...
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Comment on agent fees
Fees were much as expected and all negotiated inclusions were evident in final cost.
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“Excellent service covered all bases they let the property in ......”

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Jul 26,2016
Minithumbup
By: 'P'
Jul 26,2016
0 people found
this helpful
Excellent service covered all bases they let the property in three weeks. The tenant they found seems to fit the bill perfectly...
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Comment on agent fees
Not to expensive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:37 PM 02/06/2015 by allAgents

Awards won by Mann, Swanley BR8 8DA



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