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2.9/5, 8 Reviews
50% Recommended
0% sales valuation accuracy
50% sales fee satisfaction
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By : 'Roger'
Services : Sales(As a Vendor)
Would you recommend ? : No
Postcode : CT9
A bad experience. I was amazed that 'red tape' forced the branch into asking me to pay an extra £61 for photos and an EPC which it agreed it would repay on completion! And I was very dissatisfied with communication in general and a failure to provide a written assurance about the reimbursement within the timescales I was promised. The branch failed to pass on messages from my purchaser - because it was not policy to do so as we were not using the ward's conveyancing service. It charges more for photos and EPC if you don't use its conveyancers!
I felt it was a lot of money for the service I received.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 50.00% | £0 | £0 |
Wards
143 Northdown Road, Margate, Kent
CT9 2QY
S 01843 227447 | L 01843 636038
Last updated at 11/30/2, 12:00:00 AM by allAgents
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By : 'Roger'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT9
A bad experience. I was amazed that 'red tape' forced the branch into asking me to pay an extra £61 for photos and an EPC which it agreed it would repay on completion! And I was very dissatisfied with communication in general and a failure to provide a written assurance about the... Read Full Review
I felt it was a lot of money for the service I received.
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Adam
By : 'Marie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CT9
Adam, the agent from Ward & Partners in Northdown Road, Cliftonville, went out of his way to be as helpful as possible, and to fit in with my timescale. Even after deciding to purchase, he agreed to attend the property with me so that I could take extra measurements in regard to furniture. ... Read Full Review
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Paul
By : 'Kent'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT9
They are so arrogant, their charges are so high. I decided to used them and then I get a call from Paul the manager of the Cliftonville branch telling me that he has a potential buyer for my property and he asked me to sign the sign to cover him if the client decides to buy my property. Since I... Read Full Review
They could be be more professional and reply to emails or phone calls.
£4000.00 plus VAT. The people working for Ward are extremely arrogant and has no idea about customer relationship.
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By : 'McDowall'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CT9
The property was advertised with an offer, I contacted this estate agent to make a better offer, they asked me to send details of proof of funds, this was sent over to them via e-mail, after this time I never heard anything and Joseph would never return my calls and no one else could give me any... Read Full Review
Kept in contact with me, returned calls, be truthfull and do not waste my time
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Paul
By : 'Gina'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT9
From start to finish Paul and his team made the difference. It started with me being disillusioned at low prices quoted by other estate agents. But Paul gave us the value we were hoping to get but more importantly showed us how. Paul and his team backed up everything he promised and then got the... Read Full Review
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Aimee
Demi
By : 'Tom'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CT9
Although it took a bit longer than hoped to find a buyer, I am overall happy with the service. I did have some concerns as to why the deal took so long to exchange, but Demi Crick was very good at finding out as much information as possible for me which soothed my... Read Full Review
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By : 'Jane'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CT9
I stopped using Wards on December 19th giving them the correct notice. They had advertised my property at 70,000 when I specifically said not to go below 75,000, apologising profusely. They lied about their contact with buyers etc. were slow to contact me, introduced clients who were not serious in ... Read Full Review
No due to possible legal action. They should have done as instructed!
By : Jason
Apr 4, 2013I cannot locate a complaint made to us regarding this matter. Customer service is very important to me so I would ask you to contact me at [email protected] Thank you. Jason ...
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By : 'paul'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
i recd great service from start to finish. the purchaser was a very difficult person but paul was very understanding and helped the purchase go... Read Full Review