“Bryn was an excellent and supportive agent th......”
5 Star Review
Oct 19,2023
By:
'Médéric Engel'
Oct 19,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CH2
Lettings (as a Tenant)
Postcode: CH2
0
people found
this helpful
Bryn was an excellent and supportive agent throughout. He responded fast to our queries and overall made the move smooth by giving us timely information. He was also friendly, empathetic and professional. Really appreciated!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Fabulous service from beginning to end...”
5 Star Review
Jul 21,2023
By:
'Tracey'
Jul 21,2023
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CH1
Sales (as a Buyer)
Postcode: CH1
0
people found
this helpful
Couldn’t fault Jess from Beresford Adam Chester always calling me with new property’s coming onto the market until we found our forever home. Jess helped everything run smoothly right up until we were handed the keys . Thanks so much for all your help ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Not sure about the sales side but the letting......”
1 Star Review
Feb 28,2022
By:
'Adam'
Feb 28,2022
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: No
Postcode: CH3
Lettings (as a Landlord)
Rent PCM: £750
Postcode: CH3
0
people found
this helpful
Not sure about the sales side but the letting side is a disgrace. As a landlord I was constantly having to do the work they were paid for and the problem was exacerbated by the turnover of staff.
In the end I changed agents after ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“A very happy customer ! From beginning to en......”
5 Star Review
Jan 29,2020
By:
'Leigh'
Jan 29,2020
Services: Property Management
Would you recommend?: Yes
Postcode: CH5
Property Management
Postcode: CH5
1
people found
this helpful
A very happy customer ! From beginning to end , Katrina and the team have been wonderful. Professional , friendly and extremely helpful at all times . Communication is excellent and they go the extra mile ! I strongly recommend this agents . Thanks everyone X...
read full review
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Jun 07,2019
By:
'Nigel'
Jun 07,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH5
Sales (as a Vendor)
Postcode: CH5
0
people found
this helpful
From the outset the team members were extremely helpful and professional. They all took a personal interest in our circumstances and went out of their way to communicate with us at every stage of the selling process.
I would very strongly recommend this company to ...
read full review
Comment on agent fees
The fees are good value.
0
people found
this helpful
Was this helpful?
Yes
“Amazing Customer Service...”
5 Star Review
Jul 06,2018
By:
'Esther'
Jul 06,2018
Services: Sales (as a Buyer)
Sold price: £210000
Would you recommend?: Yes
Postcode: CH4
Sales (as a Buyer)
Sold price: £210000
Postcode: CH4
1
people found
this helpful
Amy and Katrina were excellent in organising my purchase of my new apartment. The focus on customer service was outstanding and Amy went above and beyond to keep me updated on the purchase. Nothing was too much trouble. I would fully recommend Beresford Adams and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I have used this agency to let my property since 2001. ......”
5 Star Review
Oct 25,2017
By:
'CW'
Oct 25,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CH1
Lettings (as a Landlord)
Postcode: CH1
0
people found
this helpful
I have used this agency to let my property since 2001. In all this time the property has never been without a tenant. The service is excellent, efficient and well organized.
I would recommend this branch without hesitation....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Incompetent.They do the bare minimum to fulfil their obligation. ......”
1 Star Review
Sep 13,2017
By:
'Willow'
Sep 13,2017
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CH4
Lettings (as a Landlord)
Postcode: CH4
2
people found
this helpful
Incompetent.
They do the bare minimum to fulfil their obligation. Used tenant find service. Communication is poor, it takes you to chase them just to find out what is happening, they give poor feedback from viewings, they appear to show people round who don't want ...
read full review
Comment on agent fees
High fees given the amount of chasing you do.
2
people found
this helpful
Was this helpful?
Yes
“I have recently bought a property though Beresford Adams Chester. ......”
1 Star Review
Oct 30,2016
By:
'Akhil'
Oct 30,2016
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CH4
Sales (as a Buyer)
Postcode: CH4
4
people found
this helpful
I have recently bought a property though Beresford Adams Chester.
The worst customer services I have received in my life.
Very unprofessional and they definitely do not treat customers fairly.
I would definitely won't be using them again....
read full review
4
people found
this helpful
Was this helpful?
Yes
“This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch ......”
1 Star Review
Apr 20,2016
By:
'Mr'
Apr 20,2016
Services: Admin
Would you recommend?: No
Postcode: CH1
Admin
Postcode: CH1
0
people found
this helpful
This morning (08:43, 18.04.16) I received an e-mail from Jasmin Rimmer, Branch Manager of the Chester Branch of Beresford Adams. The e-mail informed me that on Friday tenants moved into 20, Wharf View and that monies would be paid into my account within a couple of days. This ...
read full review
What agent could do to change your mind?
Not applicable
Attached Filesnbsp;
Comment on agent fees
Not applicable
0
people found
this helpful
Was this helpful?
Yes
“A total shambles, I viewed a property in Sandycroft and ......”
1 Star Review
Apr 06,2016
By:
'Kevin'
Apr 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH5
Lettings (as a Tenant)
Postcode: CH5
1
people found
this helpful
A total shambles, I viewed a property in Sandycroft and I was told the tenants had just left,as it was unclean and had damp coming through. and I was the told the damp would be fixed and the house cleaned,
there was no key ...
read full review
What agent could do to change your mind?
mmm let me think, did not bother to check to see the house was clean, or safe to live in
Attached Filesnbsp;
Comment on agent fees
mmm let me think, did not bother to check to see the house was clean, or safe to live in
1
people found
this helpful
Was this helpful?
Yes
“Lindsey was very helpful from the first time we met ......”
5 Star Review
Dec 24,2015
By:
'Darrell'
Dec 24,2015
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CH1
Lettings (as a Tenant)
Rent PCM: £950
Postcode: CH1
0
people found
this helpful
Lindsey was very helpful from the first time we met to listen to our requests and find places to show us the matched. Other agents we worked with showed little interest in helping us find what we were looking for. Lindsey had great attention to ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Jasmin was extremely friendly, helpful and knowledgeable, and made sure ......”
5 Star Review
Nov 10,2015
By:
'Emily'
Nov 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: CH4
Lettings (as a Tenant)
Rent PCM: £695
Postcode: CH4
1
people found
this helpful
Jasmin was extremely friendly, helpful and knowledgeable, and made sure that any enquiries that I had about the accessibility of the property were answered in a timely and sensitive manner. I am a wheelchair user, and it can be a real struggle finding a suitable ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“The entire Beresford team in Chester was outstanding. We were ......”
5 Star Review
Nov 03,2015
By:
'Emily'
Nov 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: CH2
Lettings (as a Tenant)
Rent PCM: £795
Postcode: CH2
1
people found
this helpful
The entire Beresford team in Chester was outstanding. We were quite out of our element relocating here from the US. However, once we saw a place online that fit our needs, they were quick to show us the home, accept and process our application and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“As recent arrivals in the UK (from Australia), our experience ......”
5 Star Review
Oct 31,2015
By:
'SEC'
Oct 31,2015
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CH47
Lettings (as a Tenant)
Rent PCM: £850
Postcode: CH47
1
people found
this helpful
As recent arrivals in the UK (from Australia), our experience with Beresford Adams was very positive. It's always difficult to gauge the way things are done in a new country, and Jasmin always fielded and responded to our questions promptly. When I noted a problem ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Beresford Adams were recommended to us and Jasmin was very ......”
5 Star Review
Oct 30,2015
By:
'Nigel'
Oct 30,2015
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CH1
Lettings (as a Landlord)
Rent PCM: £950
Postcode: CH1
1
people found
this helpful
Beresford Adams were recommended to us and Jasmin was very professional from our first meeting and sourced us a fantastic tenant within days. Jasmin was thorough in every thing she did and we cannot praise her enough. First class service....
read full review
1
people found
this helpful
Was this helpful?
Yes
“We have recently bought a retirement apartment and also sold ......”
5 Star Review
Oct 28,2015
By:
'David'
Oct 28,2015
Services: Sales (as a Vendor)
Sold price: £145
Would you recommend?: Yes
Postcode: CH4
Sales (as a Vendor)
Sold price: £145
Postcode: CH4
0
people found
this helpful
We have recently bought a retirement apartment and also sold a property using Beresford Adams Chester. Paige who came out to value my in-laws property was fantastic, given they are 85 and 80 also have lived in the property for 47 years it was important we chose somebody ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Page Turrall listened to me, she was extremely pleasant, informative ......”
5 Star Review
Oct 27,2015
By:
'Julia'
Oct 27,2015
Services: Sales (as a Vendor)
Sold price: £195000
Would you recommend?: Yes
Postcode: CH4
Sales (as a Vendor)
Sold price: £195000
Postcode: CH4
1
people found
this helpful
Page Turrall listened to me, she was extremely pleasant, informative and did exactly what she said she would do. I'm so pleased with her professionalism that I'm hoping that Beresford Adams finds me a property to move into. The sale of my house was much ...
read full review
Comment on agent fees
The house has only just been sold, but the fees are worth it
1
people found
this helpful
Was this helpful?
Yes
“This is the first time I have had any dealings ......”
5 Star Review
Oct 27,2015
By:
'Katy'
Oct 27,2015
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: CH4
Lettings (as a Tenant)
Rent PCM: £795
Postcode: CH4
1
people found
this helpful
This is the first time I have had any dealings with beresford Adams and what a pleasure it has been I dealt with both Lindsey Jones and Jessica and what a asset to the company they both are. I met Lindsey at the viewing of ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Overall the service from this agent has improved over the ......”
4 Star Review
Oct 25,2015
By:
'GeoRoy'
Oct 25,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CH2
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CH2
1
people found
this helpful
Overall the service from this agent has improved over the past year or so. They have proven to be quite effective at finding tenants and at dealing with the in and out inventory and house condition checking. They have also improved in managing the house ...
read full review
Comment on agent fees
Paying 12.1% of the monthly rent plus VAT is reasonable and competitive. However, being charged for all administrative paperwork separately each time a tenant changes makes the overall cost per tenant quite high.
1
people found
this helpful
Was this helpful?
Yes
“I have, and are receiving an excellent service from the ......”
5 Star Review
Oct 25,2015
By:
'DM'
Oct 25,2015
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: CH3
Lettings (as a Landlord)
Rent PCM: £550
Postcode: CH3
1
people found
this helpful
I have, and are receiving an excellent service from the Chester branch of Beresford Adams. Their professionalism and product knowledge is to be admired by their competitors. Since signing up with them the property incurred a couple of minor problems. These where dealt with, giving ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I relocated to Chester recently for work and was very ......”
5 Star Review
Oct 24,2015
By:
'NA'
Oct 24,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: CH1
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: CH1
1
people found
this helpful
I relocated to Chester recently for work and was very motivated to find a property as soon as possible. I have spoken/seen several agents and can say without doubt the Lindsey exceeded all others in terms of professionalism, friendliness and flexibility.
Lindsey showed me ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Always courteous and efficient. Feel they have our best interests ......”
5 Star Review
Oct 24,2015
By:
'Brian'
Oct 24,2015
Services: Lettings (as a Landlord)
Rent PCM: £840
Would you recommend?: Yes
Postcode: CH4
Lettings (as a Landlord)
Rent PCM: £840
Postcode: CH4
1
people found
this helpful
Always courteous and efficient. Feel they have our best interests as a priority. They have helped us and guided us through a couple of difficult problems....
read full review
1
people found
this helpful
Was this helpful?
Yes
“We are happy with services provided by Beresford Adams because ......”
4 Star Review
Oct 24,2015
By:
'Robert'
Oct 24,2015
Services: They manage our building
Rent PCM: £1600
Would you recommend?: Yes
Postcode: CH64
They manage our building
Rent PCM: £1600
Postcode: CH64
1
people found
this helpful
We are happy with services provided by Beresford Adams because their professionalism and polite manner in which they conducted themselves by email, and again in person, is exceptional....
read full review
1
people found
this helpful
Was this helpful?
Yes
“I have just exchanged on a property with Beresford, I ......”
5 Star Review
Jul 08,2015
By:
'Aimee'
Jul 08,2015
Services: Sales (as a Buyer)
Sold price: £185
Would you recommend?: Yes
Postcode: CH4
Sales (as a Buyer)
Sold price: £185
Postcode: CH4
0
people found
this helpful
I have just exchanged on a property with Beresford, I was the buyer. Katrina has dealt with me every step of the way even when I had some trouble with my estate agents who I was selling with, Katrina stepped in phoned solicitors etc when ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“from the outset beers ford Adams have acted professionally. They ......”
5 Star Review
Apr 10,2015
By:
'Val'
Apr 10,2015
Services: Sales (as a Vendor)
Sold price: £130000
Would you recommend?: Yes
Postcode: CH1
Sales (as a Vendor)
Sold price: £130000
Postcode: CH1
0
people found
this helpful
from the outset beers ford Adams have acted professionally. They have helped through the selling process and have been very good with keeping us up to date on every twist and turn . We have sold and completed the sale within 8 weeks ....
read full review
Comment on agent fees
From t he outset we have been kept informed and all dealings and negotiations have been carried out professionaly. We hav
WE sold the property and have completed within 8 weeks
0
people found
this helpful
Was this helpful?
Yes
“The team at Beresford Adams did an excellent job of ......”
5 Star Review
Apr 06,2015
By:
'S'
Apr 06,2015
Services: Sales (as a Vendor)
Sold price: £251000
Would you recommend?: Yes
Postcode: CH5
Sales (as a Vendor)
Sold price: £251000
Postcode: CH5
0
people found
this helpful
The team at Beresford Adams did an excellent job of looking after the speedy and efficient sale of my property, keeping me updated of progress of all prospective buyers and then smoothing out the usual legal issues once a sale had been agreed.
I work ...
read full review
Comment on agent fees
It was a normal fee - I was more conscious of getting good service, not cheap and inadequate
0
people found
this helpful
Was this helpful?
Yes
“Katrina's customer service was excellent. We viewed a number of ......”
5 Star Review
Mar 30,2015
By:
'Roger'
Mar 30,2015
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: CH3
Sales (as a Buyer)
Sold price: £200000
Postcode: CH3
2
people found
this helpful
Katrina's customer service was excellent. We viewed a number of properties with her before finally buying an apartment. She listen to our requirements and was able to provide useful advise on each of the properties we viewed. She went out of her way to help ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“As recent first time buyer in the Chester area, I ......”
5 Star Review
Mar 04,2015
By:
'Andy'
Mar 04,2015
Services: Sales (as a Buyer)
Sold price: £181580
Would you recommend?: Yes
Postcode: CH3
Sales (as a Buyer)
Sold price: £181580
Postcode: CH3
1
people found
this helpful
As recent first time buyer in the Chester area, I can honestly say that our experience with Beresford Adams has been really good. We were very well looked after throughout the entire process by Paige.
I cannot speak highly enough of Paige, she was very ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Chris' service was excellent from start to finish, so much ......”
5 Star Review
Feb 18,2015
By:
'Chris'
Feb 18,2015
Services: They arranged our mortgage
Sold price: £225000
Would you recommend?: Yes
Postcode: CW6
They arranged our mortgage
Sold price: £225000
Postcode: CW6
2
people found
this helpful
Chris' service was excellent from start to finish, so much so that I've recommended him to a couple of my friends.
His knowledge of the market was outstanding and I'll definitely be using his services again....
read full review
Comment on agent fees
Very reasonable for the work done.
2
people found
this helpful
Was this helpful?
Yes