100% sales valuation accuracy
100% sales fee satisfaction
Oct 27,2016
Oct 27,2016
1
people found
this helpful
this helpful
From start to finish I have had nothing but trouble with this agency. I was a cash buyer and I was treated like a child who could be bossed around and spoken to in any manner they wished. They had no personal care and no interest in making a house move, that we all know to be stressful, easier for their client. My initial agent went on annual leave without telling me or passing my case over so I was in the final stages of negotiations when I had to call the office to see why I wasn't getting a response from her and then had to tell two further agents, my name, what property I was buying, what stage we were at in the sale. It was absolutely appalling. Their ONLY saving grace was a new chap called Joe who was very eager to help in anyway he could so I ended up emailing him to get answers as I knew he would reply. From such a large company I was completely shocked at the low level of service. Since then, I have heard similar stories about lack of viewings on people's properties and vendors having to change estate agents as they were unable to get results from these guys. This really doesn't surprise me.
Really disappointing.
Really disappointing.
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Latest Reviews
23rd Nov 2022
reviewed by 'Mary & Gary Moss'
12th Oct 2022
reviewed by 'Themba Moyo'
11th Aug 2021
reviewed by 'JCR'
22nd May 2017
reviewed by 'SMH2015'
27th Oct 2016
reviewed by 'Mary'
Opening Hours
Address
William H Brown
39 Main Street
Kimberley
Nottinghamshire
NG16 2NG
0115 938 5062
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £260,009 | £260,009 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 23,2022
Nov 23,2022
0
people found
this helpful
this helpful
W H Brown were excellent in the sale of my house . Lily Draycott was impeccable in her attention. Professional at all times . She kept me up to date , sometimes daily and how the sale was progressing . In her absence Jared was also professional and attentive . ...
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Oct 12,2022
Oct 12,2022
0
people found
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Lilly was really good at getting us ready to view the property and was proactive in providing us with additional documentation regarding approximate remediation costs for fixing some damp issues.
Thanks for a great service Lilly...
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Aug 11,2021
Aug 11,2021
1
people found
this helpful
this helpful
HAD A VALUATION BOOK.... NO ONE TURN UP, NO CONTACT TO SAY THEY WASN'T GOING TO COME......... VERY POOR...... AVOID....
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May 22,2017
May 22,2017
0
people found
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Thank you for making the house selling process as least stressful as possible. A lovely welcoming team with lots of experience which helped for the complicated sale I had!! thank you again & I would highly recommend. 5*...
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Comment on agent fees
fair
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Oct 27,2016
Oct 27,2016
1
people found
this helpful
this helpful
From start to finish I have had nothing but trouble with this agency. I was a cash buyer and I was treated like a child who could be bossed around and spoken to in any manner they wished. They had no personal care and no ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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