“From the very beginning Chase Evans has been a really ......”
1 Star Review
Mar 22,2012
By:
'Disappointment'
Mar 22,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
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From the very beginning Chase Evans has been a really crap company. I really really wish that I could have read the reviews here and on google before dealing with them. They were quite happy to take my money when I found the flat that I wanted - however they said that there would be a TV with the flat - so I sold mine, day before we move in I'm told there is no TV - Whoopsie! The day of the move in, no slot was booked for me for the moving van, which was their responsibility. The check out was late so I was made to just wait outside. Also, they must have forgotten to tell anyone that I was even moved into the property because two days later I was in the shower, naked with the door open, because well it's my flat and im not expecting company, and two men just waltz into the flat for a viewing. Throughout the tenancy any correspondence between the company and myself was near to impossible. They are so incompetent I cannot even express in words the amount of patience that it takes to deal with them. And at the end of the tenancy they are taking forever to give me back my deposit and are ripping me off big time. There are things that I agree with in fairness that I have to pay for, but 50 pounds for a light bulb, not on. You could not pay me to rent from Chase Evans again.
What agent could do to change your mind?
Better customer service
Fair pricing
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